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Just bought the chromo android for my grandson, and it keeps shutting down on him

Keeps shutting down after just minutes of play. Will turn back on, but shuts down with use

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Check the voltage and amperage of the power supply and see if the right one came with as i assume you got it used or you would go back on warranty. sending the wrong charger or one that has wire damage is common. if you notice any part of the wire especially at plug end or supply end has bulged then there are broken strands of wire. also if you get the voltage right a higher amperage power supply may be needed. factory reset the unit if all else fails and see if there is a firmware update available. lastly always post model number size of screen etc so if there is a model problem it can be noted. some times there are certain models that have specific problems . does this only happen on games is it plugged in or on battery has the game been removed and reloaded.

Posted on Jan 25, 2015

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Http://www.banggood.com/buy/Speed-usb-Charging.html

Only this will help enough to charge and play games.

Posted on Nov 26, 2014

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Have you checked to see what the battery percentage is at when it shuts down?

Make sure to give it a really good first charge, and don't play any games while it's charging and low on power. Many of these new and intense games can actually kill the battery faster than the charger can charge it.

Posted on Nov 26, 2014

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