Question about Shark Vacuums

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Shark navigator making strange noise. Still have suction, doesn't make noise when beater bar not moving. What could be the problem?

Can not remove plate to get to beater bar

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  • Shark Master
  • 789 Answers

HI, it's Jim from Crucial Vacuum!

If your Shark Navigator vacuum is only making a strange noise when the brush roll is turning then the two things to consider and examine would be the brush roll itself as well as the belt.

First off lets look at the brush roll itself. Right off the bat is there any noticeable debris caught in it? You're mainly looking for long carpet fibers, or even strands of hair? If so try using a scissor to cut the blockage away. Then, manually rotate the brush roll to uncover further clogs. When examining your brush roll take note of the condition of the bristles. Are they loose? If so this would be a good time to change your brush roll entirely. There should be two screws holding the plate onto your Shark Navigator. Use a screw driver to remove these screws to gain access to the brush roll and belt.

The second part to check would be your Shark Navigator's belt. With use the belt will stretch out, lessening the tension on the brush roll. Lesser tension diminishes the brush roller's turn rate and speed. So if your belt feels loose as well replace that. A general rule would be that you're going to want to replace your belt about every 6 months. And if your belt is really loose this could be causing a noise when your brush roll is active.

You can purchase your replacement parts for your Shark Navigator direct from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.crucialvacuum.com/catalogsearch/result/?q=Shark+Navigator&limit=all

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.

Jim Thompson
Crucial Vacuum Customer Care
http://www.crucialvacuum.com

Posted on Nov 26, 2014

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  • Shark Master
  • 3,698 Answers

Something is inside of the beater bar area.

Posted on Nov 26, 2014

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SOURCE: beater bar on Dyson upright won't turn when handle is lowered

I have finally fixed my sister's dyson dc 15 beater bar problem. It was just 2 tiny broken wires connect to circuit board lead to the beater bar. The wires broke where they go through the black rubber gommet. You need a torx screwdriver tx 15 to remove 2 plastic covers to access the wires. When looking at the front of the vacuum, the gray covers located on the right side of the vacuum. 1 big cover with a black rubber gasket and other small gray cover is on the rotating ball area.
This my new year resolution is to warn people not to buy Dyson vacuum cleaner ( Junk) design to break down! Shame on you Dyson!!!! Save your money find good old vacuum cleaner with metal parts.

OLD IS IN NEW IS JUNK!

Happy New Year!

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SOURCE: The beater bar makes a horrible clunking noise when I turn it on

I just came from the repair shop. There is a recurring problem with a bearing coming out. Repair guy turned it on & said that loud noise is a symptom of that exact problem. This is a warranty item, as is the belt & on/off switch. Dyson comes with a 5 year warranty, so call their 800 number to get the name & address of an authorized repair shop.

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I have a dyson 17 animal and have a loud noise comming from the beater bar area.Also I don't think the hight adjuster is working properly.

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SOURCE: dyson DC 14 lost suction to beater bar/ suction to hose/stick

My Dyson DC14 had no suction...see if this works...turn the Dyson upside down...there is a length of hose that connects the bottom of the vacuum to the top, careful remove one end of the hose and check for debris...mine was clogged. Removed the clog and voila...it works. Thanks for the above info on checking the hose for cracks.

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SOURCE: The beater bar on my Dyson won't turn. The vacuum

The belt doesn't have to be broken to make the vacuum not work correctly. If the belt is stretched the vacuum won't operate the way it is supposed to. You can get replacement Dyson Belts here:

Dyson Replacement Belts

Posted on Dec 06, 2009

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