Question about Samsung CLX-3175FW Multifunction Laser Color Printer

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How do I clear a "door open" message when no doors are open and I have checked the door sensors?

I removed paper wrapped around the fuser, replaced the fuser, closed the doors (but did not replace the right side cover). When I turn on the printer the display switches between "ready to print" and "door open". When I press print it says not available. I have checked the door sensors, and removed and replaced the fuser again. No success. Have noticed that there is a crack in the fuser cam shaft. Any help will be gratefully received!

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  • 18 Answers

Reinstall software. You do not have to
uninstall the original software, re instalation will roll over it.
Brad

Posted on Nov 26, 2014

  • Paul Goodings
    Paul Goodings Nov 26, 2014

    Thanks - very helpful. When I have fitted a new cam shaft I will reinstall the software.

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1 Answer

How do I clear a "door open" message when no doors are open and I have checked the door sensors?


re install the printer drivers or
reset the printer by eject the power and data cable for a one minite

Nov 26, 2014 | Samsung CLX-3175FW Multifunction Laser...

2 Answers

What is "fuser door open"


Fuser Door Open is the message on the display when it's powered on. I took the back apart, removed the fuser, looked all over. I couldn't see any kind of sensor, optical or mechanical that makes when the door is closed. There's an access plate with a blue latch below the fuser that makes an optical sensor and a mechanical sensor, but that seemed to be OK. It didn't seem like something that would be called a fuser door. So, I pushed on it where it made the mechanical switch and the printer hummed to life and the message went away. I took the fuser out and examined it. The metal brackets where the pivot parts were, seemed a little bent. I straightened them out, stuck it back in and that fixed it.
By moe who hasDell MFP 1850DN this might also help...
or Fuser Door Open
1. Make Sure the Paper Tray is Loaded Correctly With no Obstructions
2. Clear the Paper Jam in Tray 1 or 2
3. Clear the Paper Jam in the Multi-purpose Tray

Jul 05, 2011 | Dell 1815dn All-In-One Laser Printer

1 Answer

Sir my printer problem is on printer menu write a clearing paper path what is this massage and give me solution.


Thank you contacting FixYa for your printer inquiry.
This error is associated with either a sheet of paper blocking the paper path or a partial piece of paper that blocks path or trips a sensor. The printer will usually throw up a error code 13.XX on the display and the XX is a number that will indicate where in the paper path this error most probably occurred. Just follow the steps for your error on the below chart.
This link will take you to the user guide which will be helpfull identifying components and providing guidelines for most of the helpful hints and things you will need to know about this printer.
http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c00218691/c00218691.pdf
Locate your error on the matrix below and follow the steps. Comment back if you need more help. Thank you again for contacting FixYa.
TF
HP Laserjet Error Codes 0 - 19 Message on printer Display Panel What it means. What to do. 13.XX PAPER JAM [LOCATION] Media is jammed at the specified location (and possibly at other locations). If the message persists after all jams have been cleared, a sensor or sensor lever might be stuck or broken. For all jam messages, do the following: 1. Remove jammed print media from the specified location. Check the entire paper path for other pieces of media in the path. 2. Open and close the top cover to clear the message. 3. Check sensors and flags in the paper path for proper operation. 3.0 PAPER JAM [LOCATION] A non-specific paper jam occurred. 1. Remove jammed media from the specified location. 2. Verify the paper tray is fully closed. 3. Inspect and/or replace the feed and separation rollers. 4. Ensure there is no obstruction in the path, such as a torn piece of paper. 5. Open and close the top cover to clear the message. 6. Check sensors and flags for proper operation. 13.1 PAPER JAM OPEN INPUT TRAYS Paper-delay jam at paperfeed area. 1. Ensure that paper trays are loaded and adjusted properly so media can feed from the tray. It might be necessary to reduce the stack height of media in the tray. 2. Check the input area for obstructions such as media in the path. Also check to see if the registration assembly damaged or unseated. 3. Replace any defective sensors or flags. 4. Verify the media meets the specifications. 5. Check the pickup feed and separation rollers for unusual wear. Replace as needed. 6. Rotate the media in the input tray by 180° and/or turn it over On NX engines this is most likely the fuser flag or the ACPM. The ACPM has a photosensor hard-wired to the back of it. 13.10 PAPER JAM CHECK DUPLEXER Jam at duplexer. 1. Check the duplexer and the rear area of the printer for obstructions or damage. 2. Check the duplexer for proper operation. Replace the duplexer if a sensor is defective. On a 5si, 8000, or 8100 series laserjet a Duplex Jam can be caused by a tray 2 and 3 feed assembly failure. 13.14 For Laserjet 5si. This error is caused by a defective paper control PCA Replace paper control PCA. 13.2 PAPER JAM OPEN INPUT TRAYS Paper-stopped jam at paper-feed area. 1. Check the input area for obstructions such as paper in the path. Also check to see if the registration assembly is damaged or if the transfer roller is out of place. 2. Replace any defective sensors or flags. 3. Ensure the media does not exceed the maximum length. 4. If multiple sheets are feeding, it might be necessary to fan the media and reduce the stack height. Also, replace separation pad. 5. Verify that the fuser is properly installed. On NX engines this is an input jam. 13.20 PAPER JAM CHECK REAR DOOR Media stopped in the paper path during power on or when the top door was closed. 1. Remove all media in the paper path, and then open and close the top cover. 2. If the message persists after all media is removed: Check if media is jammed in the prefeed area. Replace any defective sensors or flags 13.21 DOOR OPEN JAM The top cover was open while printing. 1. Clear the jam and close the top door. 2. If the message persists, check the top door switch for proper operation. 13.5 PAPER JAM CHECK REAR DOOR Paper-delay jam at fuser. 1. Check the transfer roller and small media belt to ensure they are operating and can feed print media. 2. Check the paper path for obstructions at the transfer roller, toner cartridge, paper feed assembly, and fuser. 3. Replace any defective sensors or flags. 4. Turn the media stack over and/ or rotate it by 180° in the input tray. If still persists - replace fuser, then DC controller. 13.6 PAPER JAM CHECK REAR DOOR Paper-stopped jam at fuser. 1. Check the paper path for obstructions at the fuser and output/delivery area. 3. Replace any defective sensors or flags. 13.99 PAPER JAM [LOCATION] A non-specific paper jam occurred. 1. Remove jammed media from the specified location. 2. Verify the paper tray is fully closed. 3. Inspect and/or replace the feed and separation rollers. 4. Ensure there is no obstruction in the path, such as a torn piece of paper. 5. Open and close the top cover to clear the message. 6. Check sensors and flags for proper operation

Jun 09, 2011 | HP LaserJet 4350 Printer

1 Answer

I had a piece of paper wrap around the fuser of my Oki C5650 printer. I have removed the paper (all of it.), but now it is displaying a 980 Fatal Error code. What do I do now?


I just had a service call with a 980 error. i removed the paper wrapped around the fuser roller but the error persisted. The only thing that cleared the error was to replace the fuser. I am not sure why but the fuser was shot after it had the paper wrap inside it.

There is no reset to clear the error. The only fix was to replace the fuser.

Aug 18, 2010 | Office Equipment & Supplies

2 Answers

Printer stopped. said my fuser cover is open. Where is it?


The fuser is located at the rear of the printer. Open the rear door and make sure it closes flush all around. If this does not clear the message, you may have a broken actuator fin on the door that cannot close the microswitch which makes it think the door is still open.

Apr 24, 2010 | Brother DCP-7040 Laser Printer

2 Answers

I have a paper jam in the back of the machine how do you get the paper out?


open the back door,see where paper jam,could be wrapped around fuser.if no jam,fuser or output sensor faulty.

Jul 07, 2009 | Samsung SCX-4828FN All-In-One Laser...

1 Answer

Keep getting an error message "202 Paper Jam Open Rear Door", cannot clear the message. We ordered a maintenace kit maybe 3 months ago.


If you can't see any paper stuck inside the printer when you open the rear door or when you remove the toner cartridge, the rear paper flag is either stuck or broken.
The flag is a small piece of plastic which sits at the rear of the fuser and as the paper exits the fuser it pushes the flag down. The easiest way to see this is to remove the rear door then the rear cover (two screws).
If it's broken you'll require a replacement fuser (i don't think you can get the part separtely), but if you have recently installed a maintenance kit, i would contact the supplier and ask for a replacement.

Apr 20, 2009 | IBM Infoprint 1352 Laser Printer

1 Answer

Won't print; model 7820n; message: back door open, close back door; need help my brother 7820 continues to not print with the messgge :back door is open and it isnt. Also the printing keeps folding up...


first check and make sure that the back diir sensor is in place next if the paper is not going all the way in to the fuser section, you will have to remove the fuser and take it apart and remove paper in it, the paper is probally holding down the fuser sensor in side of it good luck brother sr, tech

Jan 18, 2009 | Brother MFC-7820N Printer

3 Answers

202 pam jam


usually it means that a sensor in your fuser is bad. If you have a P.M. Kit replaced the fuser and clean the printer.

but before you do, make sure that you have cleared all jams, including in the fuser.

Its probably time for a Preventive Maintanence

Jun 13, 2008 | Lexmark T630 Laser Printer

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