Question about Sony Cell Phones

1 Answer

How can I stop my Sony Experia miro from turning itself off and on again? It wipes off my call log and contacts sometimes when it comes back on and I have to import my contacts to get them back. It ha

I have tried just taking the battery out and putting it back in and I have tried a new battery but the new battery hasn't solved the problem. I don't know what else to try. Thanks.

Posted by on


1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that got 5 achievements.


    An expert who has written 20 answers of more than 400 characters.


    An expert who has answered 20 or more questions within one hour.

  • Contributor
  • 52 Answers

There are a couple things you can try. First of all, back-up your phone, then do a factory reset from the settings.

The second thing you can do is to fold a piece of paper a few times and put it against the battery, then close the back. Use something to basically hold the battery tighter in the phone, and see if this stops the restarting. It's possible that the phone is restarting because the battery isn't securely in there, so some pressure on the battery, when the phone is closed again, might help to keep it wedged in there tightly.

If neither of these things help you, it is possible that the phone has a hardware fault, and is restarting because something is wrong with the actual circuit board or something inside of the phone.

You could either send it in to get fixed, or you could replace the phone with a new one.

However, it's always best to start with the free options first.

So, use something to hold the battery tightly in the phone, and/or factory reset the phone to ensure it isn't a program that is causing the phone to crash and restart.

Best of luck!

Posted on Nov 26, 2014


6 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

  • 10 Answers

SOURCE: Photos

if your camera has a rotation sensor it should display in picasa the correct way automatically, at the header of each folder is an option that says 'save edits' if you hit it it will save all pics correctly rotated in explorer. this is a new feature, if you don't have it try updating by going to the site and downloading and installing (rather than with the update button)

Posted on Sep 27, 2007

  • 1 Answer

SOURCE: turns itself off

you can out your stuff on a microSD memory card and insert the card on a different device

Posted on May 13, 2008

  • 34 Answers

SOURCE: LG Dare turning off almost constantly

try typing 2945#*# and a menu appears,from that menu select reset phone.reset it may be your problem is solved.

Posted on Jun 01, 2009

phoenix chi
  • 389 Answers

SOURCE: I dropped my samsung in sandy ocean water about a

any water or liquid exposure on the phone will damage it's mother board. It needs to be fixed and needs a replacement on other parts on it, there is no assurance that it can still be fixed.

Posted on Jul 03, 2009

  • 1 Answer

SOURCE: LG Dare turning off almost constantly

downloading ringtones from places like phonezoo often mess up a phone!

Posted on Oct 17, 2009

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How do i unlock my sony xperia mir if i forgot security question answer

  1. Make sure the battery charge properly before doing this step
  2. Do not forget to backup all important data
  3. Turn off the SONY XPERIA MIRO (ST23i/ST23a)
  4. Press and Hold together: Power Button + Volume Up Button for several seconds
  5. Follow the menu at LCD screen to continue the hard reset SONY XPERIA MIRO (ST23i/ST23a)

Nov 02, 2014 | Sony Xperia miro ST23i Smartphone -...

2 Answers

How do I unlock my samsung android if I forgot my password ?

Turn off your tablet, then, once turn off, press volume up and power simultaneously, you will then come to recovery, once on recovery, select factory reset, or data/ wipe reset, it will reformat itself to factory default settings, but be reminded that it will erase all your downloaded application, photos that are stored in device memory, your contacts, if its backup and sync through gmail, you will recover them again, your photos if backed up to dropbox, you can also recover, your downloaded apps, try to log in to play store, check my apps, and you can download them again.

good luck.

Oct 18, 2014 | Samsung GT-P7510UWDXAC Galaxy Tab 10.1...

1 Answer

I created a password on my phone to be able to use call barring and now i have forgotten my password

since you tried everything, the best solution would be doing a factory reset on yout Sony Xperia phone.. but you have to backup your files on a computer first. To reset it, follow the ff steps below:

  1. Make sure the battery is not empty, better fully charge
  2. Turn on SONY XPERIA MIRO (ST23i/ST23a) smartphone
  3. Don't forget to backup all important data
  4. Go to menu: Setting > Backup & reset > Factory Data Reset > Erase internal storage > Reset Phone
  5. Choose Erase everything to continue and confirm you ready to do the format SONY XPERIA MIRO (ST23i/ST23a)
  6. The SONY XPERIA MIRO (ST23i/ST23a) will continue the step until ready to use in clean factory default.

Mar 05, 2014 | Sony Xperia miro ST23i Smartphone -...

1 Answer

Reset code

What is the reset code for sony xperia st23i plz help me sir?

Jun 30, 2013 | Sony Xperia miro ST23i Smartphone -...

1 Answer

System ui has stopped

check to see that the battery is contacting properly against the contacts as sometimes the contacts get dirt and gunge and block. Clean both contacts(on battery and phone) with methylated spirits or alcohol or an electronic contact spray available at electronic stores.(Do not apply the meths or alcohol with a brush or dripper, just pour some onto a cleaning rag or cloth and wipe the contacts only.If you have opened your phone and constantly removed the battery for some reason or another, this will also cause the contacts in the phone to bend and lose their strenght. You might have to with a small tool or screwdriver bend them up again. ( you can also scratch clean the contacts gently with a small scraping tool or screwdriver ) Check it out.

Apr 15, 2013 | Sony Ericsson XPERIA X10 Cell Phone

1 Answer

My cellphone keeps turning itself off and then back on again when i try to connect to the internet

THis is all I have found so far... bear in mind that the phone will probably use more power when on the intenet

The battery doesn’t charge properly or the
phone sometimes turns itself off
• Wipe the charging contacts both on the phone
and on the battery with a clean soft cloth.

I suggest you try a WHITE pencil eraser to clean battery contacts and then clean again with alcohol, ethanol, methylated spirit etc then air dry before turning off

Jul 01, 2008 | Samsung Cell Phones

Not finding what you are looking for?
Cell Phones Logo

Related Topics:

35 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Cell Phones Experts


Level 3 Expert

102366 Answers


Level 3 Expert

12962 Answers


Level 1 Expert

22 Answers

Are you a Sony Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides