Question about Samsung CLX-6200FX Printer

3 Answers

Clx6200fx multifunction printer say paper jam 0, there is no paper jam in either front door, paper tray or in the back

Wont print due to message "Paper Jam 0" have checked front door, paper tray and back door, even changed transfer belt as that msg comes up also occasionally

Posted by on

Ad

3 Answers

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Welcome Back:

    Visited the website for 2 consecutive days.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 18 Answers

I've had this problem before. Look at the rollers, you might find just a small scrap of the paper left and this is stopping the automation seeing eye to clear this problem. Again, I ask, have you been in touch with the maker of the Printer.. You need to supply this name and model because this is a needle in a hay stack unless we have more details with which to work . Now I just checked by placing the curser on the illustration, and the name Samsung CLX-6200FX Printer shows up...so I would suggest iof you do not have the working manual on this printer...you can go to the www.samsung.com website enter the model number etc., and ask questions. But first I would have another look to make sure there are no bits of torn paper left on the rollers for a start.
Did the the full sheet of paper come out first time? The problem may also be that fragments have fallen into an area that you can't get at and it would need the Servicemen to investigate... Is it used for business? then a Service Charge is [should be a Tax deductible item]. Good LucK

Posted on Nov 26, 2014

  • Im not an Expert Nov 26, 2014

    Thank you Norman, heres the thing.... there was no paper jam in the first place?? I will go and check the rollers just incase... I am going to but another pack of print paper just incase that might be hindering the printing.... currently i am using recycled

  • Norman Elliman Nov 26, 2014

    O.k. since I last opened your response I have gone on line to www.samsungsetup.com I couldn't find your Model number, but I found one that I considered nearest. What came up was Samsung Printer Diagnostics Program it has a Video on Paper Jamming and shows how to remove jammed paper. I know what you said about the paper in your machine but... I also think this will depend on the Program you are using and how old this printer is. This is all I can do for the moment, but feel free. By the way I couldn't use the Diagnostic Video as I have a Canon connected to my system. Bye for now.

×

Ad
  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Habit-Forming:

    Visited the website for 3 consecutive days.

    Cheetah:

    An expert who has answered 20 or more questions within one hour.

  • Expert
  • 128 Answers

If this is a new printer/scanner/copier and you have done all you already have done I would send it back. Sounds like a malfunction either with the machine itself or it is having communication problems. Hope this helps. You have already done what I would tell you to do.

Posted on Nov 26, 2014

  • Im not an Expert Nov 26, 2014

    Thank you.... its not a new machine... someone else suggested to clean the optical sensor... ill give that a go

×

Ad
  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Cheetah:

    An expert who has answered 20 or more questions within one hour.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 49 Answers

Problem with the optical sensor. Needs thorough cleaning.

Posted on Nov 26, 2014

  • Im not an Expert Nov 26, 2014

    Thank you, where is the "Optical Sensor"

  • sureshd2008 Nov 26, 2014

    Go to Google and get the diagnostics software for CLX-6200FX.

    Run the diagnostics software on your PC with the samsung printer powered on. It will locate the problem for you.

×

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

SOURCE: [no paper] in SCX-4200

there 9is a paer sensor which senses when there r papers ,prob might b that either it is not functioning or on of the sensor is depressed

Posted on Jul 31, 2007

flopez
  • 161 Answers

SOURCE: Paper Jam 2

Most probably you took a paper sensor out of position when removing the first jams. In your unit, the paper sensors are connected to the main board or power supply board. If the equipment is under warranty, any authorized service center will gladly replace it for free.

Posted on Oct 04, 2007

  • 4 Answers

SOURCE: Paper Jam

I have just SOLVED my CLP 300 printer paper jams by replacing the rubber band on the paper pick up roller. My old rubbber had worn flat and had dried out. I was lucky as Samsung had sent me one for an engineer to fit. However, being an engineer myself, I replaced it with instant success!

You could fix yours without replacing the band because all it needs is to be turned around to a non worn area. To get to it safely, unplug your printer from the mains supply and the USB cable. Remove the paper tray.

Open the front door and remove the imaging unit complete with toners. Now turn your Printer upside down and look for the rotating bar with a centre wheel and rubber band. The rubber band looks like it only goes half way around the wheel. This band is Clipped onto the wheel. With careful prising, you can unclip the rubber band. It's a bit tricky and tight but I have done it no probs. Perhaps being a techy myself has helped? Anyway, rotate the band around so that a fresh bit of rubber will be acting on the paper and refit. This is also tight and tricky, but can be done without dismantling the printer to replace the who bar.

The actual part that is unserviceable is the rubber on the Samsung MEA unit pick up roller. The part number is JC97-02647A

Now refit all the other stuff and test your printer. I have also got rid of the dreaded clicking too! But that's another story.

Hope this helps?

Posted on Dec 30, 2007

  • 1 Answer

SOURCE: Paper Jam Error 2

Hello,
Don't try a dozen things suggested by people online who's credentials are unknown. Go straight to the source.

I had the same issue and just went to www.samsung.com - looked up my model #, downloaded the PDF manual 86 pages and did a search for that error. It had step by step picture diagram of how to clear out the jam.

I just saved the company a few hundred on a service call to our printer sales/service vender.


Posted on Mar 18, 2009

  • 92 Answers

SOURCE: Samsung CLX 2160 "paperjam2" problem

Hi ...

IN CLX 2160, paper jams usually occur in three areas of a printer. The following error messages indicate the area in which the jam has occurred:

  • Jam 0 indicates the paper failed to pass through the first sensor.
  • Jam 1 indicates the paper failed to pass through the second sensor and has jammed around the toner cartridge.
  • Jam 2 indicates the paper failed to pass through the second sensor and has jammed near the fuser.
Your error shows paper jam2 but i am giving you directions to fix the paper jams indicated by each error message so that you can handly any kind of paper jam issue with your printer.
Paper Jam 0 When your printer displays Jam 0, paper has failed to pass through the first sensor.
To remove the jammed paper, follow these steps:
  1. Power your printer off.
  2. Open the cover of your printer.
  3. Gently pull the paper toward you to remove it from the printer. Note: If you do not remove the paper slowly, you can damage the printer and the printer will require service.
  1. After removing the paper, make sure there is no additional paper in the paper path.
  2. Close the printer cover, and then power on your printer. jam%200.jpg
If your printer still displays Jam 0 after you turn on the printer, unplug the printer, and then repeat the steps above. Make sure all paper has been removed and the printer's rollers are in their correct positions. Before turning your printer back on, make sure all the cover doors are fully closed.
Paper Jam 1 When your printer displays Jam 1, the paper has failed to pass through the second sensor and has jammed around the toner cartridge.
To remove the jammed paper, follow these steps:
  1. Power your printer off.
  2. Open the cover of your printer.
  3. Gently pull the paper toward you to remove it from the printer. Note: If you do not remove the paper slowly, you can damage the printer and the printer will require service.
  1. After removing the paper, make sure there is no additional paper in the paper path.
  2. Close the printer cover, and then power on your printer. jam%201.jpg
If your printer still displays Jam 1 after you turn on the printer, unplug the printer, and then repeat the steps above. Make sure all paper has been removed and the printer's rollers are in their correct positions. Before turning your printer back on, make sure all the cover doors are fully closed.
Paper Jam 2 When your printer displays Jam 2, the paper has failed to pass through the second sensor and has jammed at the fuser.
To remove the jammed paper, follow these steps:
  1. Power your printer off.
  2. Open the cover of your printer.
  3. Gently pull the paper toward you to remove it from the printer. Note: If you do not remove the paper slowly, you can damage the printer and the printer will require service.
  1. After removing the paper, make sure there is no additional paper in the paper path.
  2. Close the printer cover, and then power on your printer. jam%202.jpg
If your printer still displays Jam 2 after you turn on the printer, unplug the printer, and then repeat the steps above. Make sure all paper has been removed and the printer's rollers are in their correct positions. Before turning your printer back on, make sure all the cover doors are fully closed.

Please vote if this helps ... Cheers :)

Posted on Jul 29, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How to Clear the Paper Jam Message from the Brother dcp-j315w Printer Display


At the back of the printer there is a door normally with a latch. You slide that as far as possible and open the door and can easily pull the jammed paper out. If that doesn't work open the front panel as how you open to replace the cardrige and you will see the jammed paper and gently pull it out.

hope it would help

Jan 06, 2015 | Brother DCP-J315W Inkjet Multifunction...

1 Answer

MP 640 paper jam message that wont clear


door. 3 Push down on the green lever. 24x Paper Jam, Check Tray 1 Gently open the ... Jam, Check MP Feeder Gently pull the jam straight out of the multipurpose feeder. 202 Paper Jam, Open Rear Door 1 Open the ... side to locate a green lever. Note: To clear the Paper Jam error message, you must remove ... above Tray 1 when the duplex function is in use. To clear this type of jam, follow the instructions under the appropriate paper jam message. Lever 4 Gently pull the jam toward you. 5 Insert the tray. Note: Make sure... under the print media is locked down. 23x Paper Jam, Remove Tray1, Pull Down ...

Jul 29, 2012 | Canon MP640 All-In-One InkJet Printer

1 Answer

It wont print


1. 1
Switch off the printer and disconnect the power supply. Allow any residual charge to fade away before putting your hands or metal tools inside the chassis.
2. Step 2
Pin down the exact location of the jam. The three hot spots for a jam are the paper tray, anywhere between the feed tray and the print carriage, or between the print carriage and the output tray.
3. Step 3
Take off the front paper tray if the sheet got stuck while it was still in the front area of the printer. If the sheet jammed here, you should be able to see most of the paper.
4. Step 4
Pull on the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a chunk of it deeper in the machine.
5. Step 5
Open the back panel to reach paper jammed between the feed tray area and the print carriage of the all-in-one printer. Carefully remove the jammed paper from the machine.
6. Step 6
Use the carriage access door to reach a jam further inside the all-in-one printer. You may need to move the print carriage out of your way to clear the jam.
7. Step 7
Return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.

Apr 22, 2010 | Brother HL-2040 Laser Printer

1 Answer

It has paper jam some times on the begining of trasfr belt sometimes middel of that and also it send two diffrent error messages 13.01 and 13.09?


1. 1
Switch off the printer and disconnect the power supply. Allow any residual charge to fade away before putting your hands or metal tools inside the chassis.
2. Step 2
Pin down the exact location of the jam. The three hot spots for a jam are the paper tray, anywhere between the feed tray and the print carriage, or between the print carriage and the output tray.
3. Step 3
Take off the front paper tray if the sheet got stuck while it was still in the front area of the printer. If the sheet jammed here, you should be able to see most of the paper.
4. Step 4
Pull on the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a chunk of it deeper in the machine.
5. Step 5
Open the back panel to reach paper jammed between the feed tray area and the print carriage of the all-in-one printer. Carefully remove the jammed paper from the machine.
6. Step 6
Use the carriage access door to reach a jam further inside the all-in-one printer. You may need to move the print carriage out of your way to clear the jam.
7. Step 7
Return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.

Apr 20, 2010 | HP LaserJet 5550 Printer

2 Answers

Message shows "Paper jam" but there is no paper jam


try turning off the printer for about 10 sec. to clear its memory and turn it back on.. then print again

Oct 19, 2009 | HP Photosmart C4250 Multifunction Photo...

2 Answers

Cannot printer... it keeps giving me out of paper error, even when there's paper in the tray.


Sir,

Try these steps it may be solve your problem...

Step 1. Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred.

Step 2. Turn off the printer.

Step 3. Remove any paper trays. Inspect them for wrinkled or damaged paper.

Step 4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.

Step 5. If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it.

Step 6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.

Step 7. If the paper does tear, try rotating the roller gears manually to free the paper (see B). Don't force anything, though.

Step 8. Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.

Step 9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.

Thanks
Good Luck

Aug 04, 2009 | Kodak ESP 3 Multifunction Printer/ Copier/...

2 Answers

Using HP 1100d Office Inkjet printer. Can't get 'out of paper' light to turn off. I have added paper, pressed the reset button, but light stays on, and printer will not operate.


Please read over the following information and follow step by step.

Issue Either before or during a print job, the message ' Paper Jam ' appears on the product control panel display. The product does not output paper or complete the print job. Solution Follow these steps to resolve the issue. Step one: Remove any loose paper
  1. Remove any loose paper from the paper tray and output tray. CAUTION: Do not remove jammed paper at this stage.
  2. Press the Cancel/No button on the product control panel to clear the paper jam message.
  3. If the paper jam message cleared, try the print job again.
  • If these steps resolved the issue , there is no need to continue troubleshooting.
  • If the issue persists , continue to the next step.
Step two: Clear the jam from the back of the printer
  1. Press the Power button (c01345237.gif ) to turn off the product.
  2. Unplug the power cord from the back of the product.
  3. Remove the rear access door: Turn the knob one-quarter turn to the left and pull the door away from the product. Figure 1: Remove the rear access door c01489996.gif
  4. Gently pull the paper out of the rollers. CAUTION: If the paper tears when removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the device. If any torn pieces of paper remain inside the device, then more paper jams are likely to occur.
Step three: Clean the rollers While the rear door is removed from the product and the power cord is disconnected, clean the paper rollers.
  1. Wipe the paper rollers with a lint-free cloth that is lightly moistened with distilled or bottled water. Rotate the rollers with your fingers to clean all the way around. Figure 2: Clean the paper rollers c00246512.jpg
  2. Allow the rollers to dry completely.
  3. Replace the rear access door. Gently push the door toward the product, and then lock it in place by turning the knob one-quarter turn to the right or locked position.
  4. Reconnect the power cord to the back of the product.
  5. Press the Power button (c01345237.gif ) to turn on the product.
Step four: Reload paper and test the printer Load a stack of plain white paper in the paper tray and try the print job again.
  1. Press the Cancel/No button on the product control panel to clear the paper jam message.
  2. Lift the output tray.
  3. Pull out the front paper guide on the paper tray and slide the side paper guide as far to the left as it will go. Figure 3: Slide out paper guides c01489992.gif 1 - Front paper guide 2 - Side paper guide
  4. Load a stack of plain white paper, print-side down into the paper tray. Make sure the paper stack is no higher than the top of the front paper guide.
  5. Adjust the side and front paper guides to fit snugly against the paper stack. Figure 4: Adjust the side and front paper guides c01489993.gif
  6. Lower the output tray.
  7. Disengage the photo tray: On the output tray, pull the slider (visible through the output tray) away from the product until it stops. Figure 5: Disengage the photo tray c01489994.gif
  8. Try the print job again.
  • If these steps resolved the issue , there is no need to continue troubleshooting.
  • If the issue persists , continue to the next step.
Step five: Service the printer If you have completed all the steps listed above and are still experiencing a problem, service the product. Have a good day,

Jun 18, 2009 | HP Inkjet 1100d Printer

1 Answer

When printing paper continues to jam.


  1. Take out paper tray 1.
  2. Remove any jammed sheets of paper you find there.
  3. Once you have done this, reinstall the paper tray and try printing again.
    Note: You may receive a message informing you that another sheet of paper is jammed elsewhere in the printer. If so, please open the front door and remove the toner cartridge. Also open the rear door of the printer (and the duplex option if a duplex unit is installed). Remove any and all jammed sheets of paper you find. Then try printing again.
  4. If the printer jams again with a 241 Paper Jam error message, look to see if it has tried to feed a sheet of paper out of the tray.

Dec 16, 2008 | Office Equipment & Supplies

1 Answer

Lexmark t640: paper jam in the back door. I can see the edge of the paper. How do I release the tension on the rollers so I can slide it out? Now it is in there tight and to grab it just tears off a piece...


Hope this helps....
Explanation of the paper jam message

A 241.09 Paper Jam message indicates that the printer thinks a sheet of paper has jammed at the front of the printer. The jammed sheet of paper is most likely to be found in one of the paper trays or under the toner cartridge.
NOTE: If you select Show areas on the operator panel, you can view one or more images to help you locate and clear the jam.

Clearing the jam
To resolve the paper jam message, you must first clear the entire paper path. To access the jam area, you will need to open one or more of the paper trays. Follow the steps in the table below to help you locate and clear the jam.
Step Action Image 1 Open the printer paper tray (tray 1), and remove any jammed media you find there. pattlnk_10222007_1922-enus28872_24109paperjam1_t64x_en_us.gif 2 Open the front cover and remove the toner cartridge. Examine the area inside the printer and remove any jammed media you find there. pattlnk_10242007_159-enus28872_24109paperjam5_t64x_en_us.gif 3 If you have a duplex option installed, also remove the duplex access tray and remove any jammed media you find there. pattlnk_10302007_1559-enus28860_24x17paperjamduplex_t64x_en_us.gif 4 If you were printing from an optional paper tray, such as tray 2 or tray 3, open any optional trays, starting at the top, and remove any jammed media. Pull the print media either up or down. If it does not pull easily one way, try the other way pattlnk_10222007_1957-enus28872_24109paperjam3_t64x_en_us.gif 5 If you are printing from an optional 2000-sheet feeder, open the front door. Press the elevator button (A) to lower the tray. Remove any partially fed media from the feeder.
NOTE: Make sure the stack of print media is straight and pushed all of the way into the feeder. Incorrectly loaded paper is the most common cause of paper jams from a 2000-sheet feeder option.
pattlnk_10222007_2110-enus28872_24109paperjam4_t64x_en_us.gif
For a larger image, click here. 6 Finally, reinstall all of the paper trays and press the pattlnk_10222007_2117-select_button.jpg button to try printing again.
NOTE: You may receive a different paper jam message informing you that another sheet of paper is jammed elsewhere in the printer. If this occurs, the error code will indicate the location. Click here for a diagram showing the error code locations. The paper path will vary, depending on the paper source and number of paper feed options installed.
Remove any jammed sheets of paper you find and try printing again.

Dec 12, 2008 | Lexmark T640 Laser Printer

Not finding what you are looking for?
Samsung CLX-6200FX Printer Logo

116 people viewed this question

Ask a Question

Usually answered in minutes!

Top Samsung Office Equipment & Supplies Experts

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

HEMANT GROVER

Level 2 Expert

167 Answers

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

Are you a Samsung Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...