Question about Royal Office Equipment & Supplies

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How do I register the purchase of my Royal 1600MX paper shredder?

I can't find a form to complete and I don't know how to upload a copy of my receipt from Sam's club.

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I would suggest calling SAM's, they can at least generate you a duplicate receipt.

Posted on Nov 25, 2014

Testimonial: "I have the receipt, but don't know how to "upload" it on my computer to Royal. I'm not a computer person who knows how to operate the dang thing!!"


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Posted on Jan 02, 2017

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SOURCE: gears

If you are having trouble finding replacement gears check out this.

Posted on Feb 25, 2008

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SOURCE: Gears won't pull paper through

Posted on Nov 29, 2008

  • 45 Answers

SOURCE: Royal 15mx only works in reverse after clearing jammed paper

try resetting the shreddar, unplugging it waiting for about 20 seconds and then plugging back in. Check to make sure there is no paper or paper clips stuck in the shreddar, make sure the unit is properly mounted on bin, the overheat light isn't on is it? if none of this helps and you have a warranty on your shreddar now would be a good time ot call them as you might have a hardware problem.

Posted on Apr 16, 2009

  • 1 Answer

SOURCE: repair parts for a royal paper shredder

I'm just trying to update this answer the number for parts is incorrect and I spent over 2 hours on hold without result. I then called the product support number and was re-directed to the sales number. When I called it I spoke to a very helpful rep who listened to my story and immediately transferred me to parts where the service technician was EXTREMELY helpful in identifying the part required and then taking an order to get the part shipped. The cost of the plastic gear was $3.16 I didn't ask what the shipping was...

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Posted on Oct 10, 2012

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SOURCE: I have paper jam in royal px1201 12 sheet crosscut shredder.

turn unit off and slowly pull straight up on the jammed paper. Next time dont try to get rid of the evidence all at once

Posted on Feb 26, 2013

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Royal 1600mx will not power on. Bin has been emptied. All bits of small pieces of paper have been removed from the blades. Green auto-on light will not come on.

ive seen this on several types of paper shredders , what usually happens is someone puts too large a load into its jaws and it tries but cannot shred it , theres sometimes a small pop out (protection) device by the power cord inlet (on case) and on others this (protection) device is on the inside of the case , requiring one to take it apart and replace it (if its on the inside its not resettable its only replaceable) hope this helps .

Jan 18, 2017 | Royal Office Equipment & Supplies

1 Answer

My Royal 1600MX is completely empty of any paper but it keeps saying its overheating and shuts off. How do I fix this? Is there a glitch with the sensor?

The overheat indicator comes on because paper residue is jammed in the mechanism, causing it to bind and overheat the motor.

Apr 11, 2015 | Royal Office Equipment & Supplies

1 Answer

1600mx wont run in forward over load light comes on

Most common reason is that there is paper would around the cutters, imposing an additional load on the machine. You will need to access the cutter assembly (disconnect all power) and manually remove all of the paper that has impinged between the cutters.

If you have run any labels or paper with gummed strips through the cutters, you may wish to consider throwing this one away and buying new. (In all fairness, it "can" be cleaned, but it is going to be a real dickens of a job to do).

If you decide to keep your shredder and clean the cutter assembly, remember to oil it on a regular basis per the instruction manual.

As for me, I use Fellows shredder oil
Fellowes Shredder Oil 12 oz Bottle with Extension Nozzle 35250
and oil my machine every time I dump the cuttings. I run a bead of oil in a serpentine pattern over a sheet of paper and then just shred it. (If you have never oiled the cutters, it may be too late to do so now. Something you need to do on an on-going basis).

Jan 23, 2015 | Royal 150MX Cross-Cut Shredder

1 Answer

I purchased the Royal crosscut shredder 2 months ago, and recently put some papers in to shred. Nowhere near the 12 pages it said I could. However, there is paper stuck in the slot that didn't go...

"Manual does not tell me what my warranty is, and the people here who service say I need that info."

I am assuming it is the Royal 1610X Heavy Duty 12 Sheet Commercial Crosscut Shredder
You purchased an expensive shredder and it should have a warranty to match.

Frankly, I would not waste any time worrying what the service people say.
The warranty period on such machines should be written on the purchase receipt, and the retailer is responsible for making sure this warranty is honoured.
Unless of course you bought it on eBay.

I would try to just return it and get my money back, or at the least get a replacement.

Good luck.

May 11, 2011 | Royal Office Equipment & Supplies

1 Answer

How do I oil my royal crosscut shredder 1610X

To oil your shredder, squirt some shredder oil onto a piece of paper (don't completely soak the paper) that you wish to shred & feed this paper through your shredder.

Feb 10, 2011 | Royal VF1000MX Shredder

1 Answer

Dear Sir/Madam, We're in need of a few parts for some Casio and Royal cash registers and I just wanted to inquire as to whether you have any of these parts. * Casio PCR T2100 - Take up spool x 2 (one...

You normally can't buy specific parts for registers on the net. The best idea is to look under cash registers in your yellow pages, then find a Casio/ Royal dealer in your area.
If anyone needs Casio or Royal manuals,

Sep 29, 2010 | Casio Parts Cash Register PC Desktop

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