Question about Hisense 50 Class 1080p LED Smart HDTV - 1920 x 1080, 120Hz, 2000000:1 Dynamic, 4x HDMI, Built-in Wi-Fi 50K610GW-RB - 50K610GW-RB

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Remote and manual buttons don't work

Unplugging

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HISENSE CUSTOMER SUPPORT PHONE NUMBER:
1-877-465-3566
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24 HOURS, 7 DAYS A WEEK

Posted on Nov 26, 2014

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  • Hisense Master
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If the panel lock is set to ON, the panel buttons won't work. If the remote control or the infrared sensor inside the TV is faulty; the remote control won't respond. Contact any service technician. Check the remote control for its infra-red emission. Check it with fresh batteries. Check by pressing all the buttons on it; and see whether all of it generates infrared signal while pressing. If it is found OK, check and replace the infrared sensor inside the TV. If you wish to get some details; check the site linked here. It has details about how to check a remote control; by one among the post. Surf the site with patience. Pull up older posts. http://electronicshelponline.blogspot.com/ If the remote control is found OK; check and replace the infra-red sensor inside the TV. Contact any service technician

Posted on Nov 26, 2014

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