Question about Computers & Internet

3 Answers

How can I fix my mouse. I have a gateway laptop and the mouse has begun failing. It stops working even though the drivers are up to date. The device manager says working fine. I even installed Driver Booster 2 and it found. 12 drivers outta date and fixed them. One of these updates was for a pointing device but the problem persists. Sometimes unplugging the mouse and plugging back in gets it working again but other times it doesn't work and then I have to reboot or restart the computer and it works again but after 20 mins to a few hours it inevitably fails again. Please help thanks.

Posted by on


3 Answers

  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

  • Contributor
  • 4 Answers

I am sorry for the issues your are experiencing. In most cases you have to be VERY CAREFUL when using third party Driver Programs as there are a lot of them that are not legitimate and can actually cause more problems than they help. I would recommend first checking with the Gateway website directly to see if there are updates on their site. You may want to start by reverting back to the last driver that was working correctly and I could be wrong but I do not usually truest third party driver programs so I would recommend uninstalling it first, reverting back to the initial driver and then visit the Gateway website to download the updated drivers if they have any. It is sad there are so many of these software programs that claim to help when all they do is cause trouble and in some cases lead to even worse problems with your computer. If you are unsure on how to revert the driver and uninstall the program you installed (especially if it gives you trouble) feel free to contact me or reply and I may be able to help you walk through this or other members may also have solutions for you that are beyond my expertise. I have had this issue with client computers in the past and found that uninstalling the software, reverting back to the initial driver, and then doing an update though the manufacturer, in this case Gateway is the better option and much more safe as they support their hardware on their computers. Please do not hesitate to ask any questions if you run into trouble and I do hope you are able to resolve the issue. I always work with the Manufacture of the laptop or other device as they are much more trusted and have updates, bug fixes, and typically know of the problems that their software and or drivers may have especially when Microsoft does many updates which they have to keep up on and update their drivers and other software on a continuous basis. I hope this helps.

Posted on Nov 25, 2014

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.

    Night Owl:

    An expert who has answered 10 or more questions between 12 midnight and 6am on the same day.


    An expert who has answered 20 questions.

  • Expert
  • 63 Answers

Is it an optical mouse or does it have a ball?

If optical, get some windex or something like that and clean the lens. If it's the other, turn the mouse over and you'll see a ring with circular arrows. using your thumb and forefiinger turn the retaining ring counter clockwise, remove the ball notice the crud and remove the hair, dust-bunnies and whatever. Eyebrow tweezers are pretty good for this but they are sharp! So be careful.
Using a Q-tip dabbed in denatured alcohol (rubbing alcohol also works but not as well) Swab all moving parts and dry. count to twelve.

Reassemble Stephanie, reassemble.

If that doesn't work, get new one. A mouse may have chewed though something.

Posted on Nov 25, 2014

  • Level 1:

    An expert who has achieved level 1.


    An expert that hasĀ over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 9 Answers

Have you tried with an other mouse?

Posted on Nov 25, 2014

5 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

  • 15 Answers

SOURCE: Gateway 405ROG Wireless Card Driver Problem

Did you try running the driver update tool from Gateway's website? These tools are usually pretty good with finding the drivers for the specific hardware of computers automatically for you:

Posted on May 28, 2009

SOURCE: Toshiba built in web cam not working

Remove both Webcam driver and skype with a software called Vista Manager from yamicsoft.

Why a third party tools to uninstalled a software?The answer is it will remove even the files or registry key that is concern with that software.

Download the file using the link below

If you are with windows 7 then downalod Windows 7 Manager

Here is the link :

after unstalling reboot your system.

First installed your webcam driver and check webcam work or not. Then installed skype software.

It will work.

Note: Lastest skype version have problem with webcam used a little older version.

Posted on Dec 28, 2009

  • 53 Answers

SOURCE: No audio output device is installed on hp pavillion dv6000

First go online go to HP site and go driver download and puch in the the Product no of your PC it will bring up the entire list of drivers for your PC. Now you need to do a BIOS update than restart the PC. it should work fine and the pop up should not come anymore.

Posted on Aug 02, 2010

  • 1 Answer

SOURCE: Acer laptop Aspire 5732Z touchpad not working

I have the solution...
u see where the switch on button is ? next to it there are two buttons ...ones for stopping internet connection ...thats the one on the right. the one on the left is the one for locking the touchpad
if that button has a orange light blinking on it it means its locked ..
so just push the button and see if it works :) .

Posted on Aug 11, 2010

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My cursor does not show up on my gateway laptop

Please follow these instructions to resolve the problem.

Click on the start button, then select Device manager. Check and see if your mouse and touchpad are listed under Asus Sonic Master"Mice and Other Pointing Devices, If your mouse is not listed in Device Manager, you need to Reinstall the mouse Drivers. If they are listed but are have a yellow or red mark beside them, then try right clicking on the mouse listed and selecting disable then enable it after a few seconds by right clicking on it again. If that does not help, Reinstall the Mouse drivers. If that fails then the mouse if faulty.

Nov 20, 2013 | Gateway Ne56r34u 15.6inch Laptop Black

2 Answers

My mouse in my system is jumming all over the place even when i,m not even holding it.

replace the mouse, it might be having a problem, if its inbuilt like for the laptop, get it checked it might lead to something more serious of not attended to.

Sep 30, 2013 | Gateway Computers & Internet

1 Answer

Gateway auto scroll not working

is it a mouse settings prob, or mouse pad?

Feb 19, 2013 | Gateway NE56R10u Laptop Intel Celeron...

1 Answer

Gateway nv5 mouse pad frozen in the middle of screen.

Return the laptop to the place of purchase, the sensor pad has failed, or device driver issue.

Apr 16, 2012 | Gateway NV5384u Laptop

1 Answer

Dell Studio 1440. New battery&adapter won't charge

You either have one of the following:
1. Bad Battery
2. Wrong adapter - yours no comprende w/ unit.
3. Cracked Jack - means you've got to get a tech to take the unit apart and replace it. $150-200
4. Goto your device manager, double click bat., then right mouse click on acpi driver and update it. Hopefully that works.
5. Dell needs to shoot out a bios flash fix.

Feb 16, 2012 | Dell Studio 15 Laptop

1 Answer

My webcam on my laptop won't work

go to start/ right button of the mouse on my computer, pick manage.
then go to device manager, expand that tree and look for the camera driver.
once you find it, right button of the mouse, then click uninstall.

restart the notebook.

download the last version of the driver from the website and install it.

that should normally fix it.

Apr 27, 2010 | Gateway Computers & Internet

1 Answer

The tap feature on my synaptics touchpad has quite working three times, gateway fixed it once, I restored to a prior date one time later to fix the problem, and now I have the problem again. I tried...

Both the tap and scroll features are configurable as to speed.
Try changing their configurations.
The tap has a delay setting, and the scroll setting is for distance.

Jan 01, 2010 | Logitech V220 Mouse

1 Answer

Mousepad won't work..usb mouse and everything else works

check on the device manager about the driver status, if its there, then its the fault of device better consult gateway

Sep 09, 2009 | Acer Aspire 3000 Notebook

2 Answers

Left mouse button all of the sudden stopped working

Just go into the control panel and select the pen and input devices icon and adjust the settings as needed,If this don't fix it you need to un install the mouse driver and let windows take control of it,This happens with windows updates that try to update the original drivers.

May 03, 2009 | Gateway MT3705 Notebook

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

29 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18424 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

David Payne
David Payne

Level 3 Expert

14162 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides