Question about Nintendo 3DS XL - Blue/Black

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When i got my 3DS XL i threw away my manual and my inquiry number says it is 11206 32636 i don't know what to do can some one help me

I've tried the websites but they only allow like 8 number inquiry number so that means i need your guys help

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Sounds like that is a parental lock code. You'll have to enter the pin that was setup or unlock it with your secret question. Otherwise, you'll probably have to contact Nintendo to get the unlock code.

Posted on Nov 25, 2014

  • Anthony Miller Nov 25, 2014

    Sounds like that is a parental lock code. You'll have to enter the pin that was setup or unlock it with your secret question. Otherwise, you'll probably have to contact Nintendo to get the unlock code.



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Related Questions:

1 Answer

What is the master key for inquiry number 1111004101

There probably won't be anyone available on here to answer your question, without more info. You are asking for a master key? for what? You mention an inquiry number, but don't let us know what it is for.

Jul 14, 2014 | Nintendo 3ds Handheld Game Console- Cosmo...

1 Answer

What is the master key for my 3ds the inquiry number is 1111004101

It is difficult for ppl to answer even with an inquiry number. Even more difficult to have, or know of a master key for a 3DS.

Jul 14, 2014 | Nintendo 3DS System Cosmo Black

1 Answer

Do not have a nintendoDSI operations manual to reset parental controls

How to Remove Parental Controls:
Use the information below to remove any Parental Controls that have been put in place.
  1. On the Nintendo DSi Menu, use the stylus to select the Settings ("wrench") icon.
  2. Select the right arrow twice to reach the third page, then select "Parental Controls."
  3. Select "Yes," to change the parental controls.
  4. You will be prompted for your 4-digit PIN.
    • If you know the PIN, select the empty text box and enter the PIN using the on-screen keyboard, then select "OK" to continue.
    • If you don't know the PIN, select "I forgot," then select the empty text box for the answer to the secret question and enter it using the on-screen keyboard. Select "OK" to continue.
    • If you do not know the answer to your Secret Question, tap "I Forgot."

    • The screen below will appear. Look at the top of the upper screen to see the date your system is set to, and make sure it is today's correct date.
      • If the date is incorrect, it will need to be changed in order for us to assist you (how to).

    • Type your eight-digit Inquiry Number in the box below and click "Continue."
      Note: You must contact us on the same day that you get your Inquiry Number from the Nintendo 3DS

Apr 29, 2012 | Nintendo Dsi Pink Console

1 Answer

I have a 3ds I bought used its in spanish I speak english but it wants a pin to reset it is there something I can do to reset it

Since you won't be able to utilize the secret questions settings (I am assuming this PIN and secret questions were created by the previous owner), this is what you will need to do:
Type in any code so that it prompts you that the PIN is incorrect. Now click on the secret questions option and enter anything. Now click the "iforgot" option. You will be provided with an "Inquiry Number" that you must enter at Nintendo's Customer Service site. (

When your Inquiry Number is entered correctly on the website, you wil be given the option to join a live chat with Customer Service, or you can call Nintendo's Technical Support at 1-800-255-3700. You will need your Inquiry Number and the representative will give you a master code to over ride the existing PIN on your 3DS.
*****Be sure that before you retrieve your inquiry number that you ensure the date and time is correct on your DS. For some reason this can result in an issue if this precaution is not taken.

Feb 24, 2012 | Nintendo Video Game Consoles & Games

1 Answer


Contact your ISP they will give you all the details on how to set it up. cause personally i do not know what service provider you are using.

May 06, 2011 | Computers & Internet

2 Answers

I need help with my nintendo dsi xl parental controls i fogot my pin andsercet question what is the master key?

hi there,
the best way out of this is to go to parental conrols in system settings and when it asks "change system settings?" click yes. when it brings up the numeric keypad select i forgot, and tap i forgot again. Now you should be shown a screen with a number at the bottom, this is known as "the inquiry number", next you need to log onto this web page and enter the inquiry number you just got. next set the current date in your timzone and click reset code. And now you should be good to go with your dsi parental control free! :) Hope this helps

Feb 13, 2011 | Video Game Consoles & Games

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