Question about Miele S544 Artico Bagged Canister Vacuum

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After fixing cord winder connection issue (thank you for that!) our Miele Artico S544 worked for a short time, then stopped. Lights--the 1100--comes on but absolutely nothing else happens. Is she de

The power would intermittently go off and on when we would unwind the cord reel. We fixed that with your previous instructions, vacuum worked great for about a day, then totally stopped. No motor noise; the 1100 light comes on, but absolutely nothing else happens when plugged in (various outlets tried) and On button pressed.

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Hello, my Miele Olympus was running, then stopped all of the sudden and it smelled. did not turn on since. Does that mean the motor has gone bad when it starts smelling ?

Posted on Feb 01, 2015

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  • Miele Master
  • 20,252 Answers

Motor fault? If it is, time to get a new one?

Posted on Nov 24, 2014

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Posted on Jan 02, 2017

VacuumRepair
  • 438 Answers

SOURCE: My Miele S544 Artico just quit working. I took it

Greetings from GoVacuum,



The repair for your model is identical, and no it doesn't cost $500, we sell cord reel for $103. I'll attempt to try and walk you through this repair with a detailed explanation of it, and along with some pictures to help you. You'll first want to buy the new Miele S500 series cord reel (hopefully from GoVacuum), You may purchase the S500 Series Cord Reel Here; Miele Cord Reel - s500 Series #5240304 .

So once you have the cord reel, you'll need either a Phillips head screw driver for the older S514 models, or a T20 Torx Screwdriver for the newer S514 model vacuums. The picture below is actually of the Miele S518 Cat & Dog series, but for this repair the procedure and parts are identical to the S514. You'll need to remove the hose, wand, and power nozzle from the vacuum cleaner2_bing.gif before you begin.

1cd8104.jpg
The first thing you'll wand to do is open up the bag housing, and remove the vacuum2_bing.gif bag, as well as the exhaust filter which may be either the Cloth Super Air Clean Filter, or the HEPA Filter catridge which is blue in color. If you're using the Super Air Clean filter, remove the filter, and then remove the bracket that secures the filter in place as well. Simply pull straight up on the bracket and it will come out.

Once the bag and the filter have been removed, you'll need to take off the entire tool lid. While the vacuum cleaner is open so that you can see into the compartment where the bag just was, you need to pry two arms from the tool lid off of the main body housing. Simply put a screwdriver behind one of the blue arms, and pry inwards. Here's a picture of what this looks like;

ea76cca.jpg
Once you have removed both of these clasps, the tool lid will pull straight upwards and off, leaving you with only the bottom part of the canister. This is how the vacuum cleaner should look now;


4e90a53.jpg
Now you'll need to remove the black speed control box from the canister. There is one screw in the front of the black speed control box that needs to be removed. After the screw has been removed, turn the vacuum cleaner around so that the back of the machine where the cord reel goes into the vacuum is now facing you. If you look where the black speed control box meets the bottom part of the canister, you can see two clips that you'll need to release before the variable speed control box can be removed. Simply put a screw driver and push in on the clip while lifting the black speed control box at the same time. Here's where the clips are located on the vacuum;


c4f57b8.jpg
Ok, now that the speed control box has been removed, it's time to separate the colored plastic from the base of the vacuum cleaner. There are 7 screws that need to be removed in order to get these housings separated. I have circled the location of each screw in the picture below;


d7e09aa.jpg
After removing all 7 screws, you can then simply pull upwards on the colored plastic housing, and remove the housing from the base of the vacuum cleaner so that the motor and cord reel are exposed. Once you have exposed the cord reel, you'll need to remove the internal wires (white wire is in the higher posistion, and to the left of the lower right side black wire), as well as the rubber hose part. The rubber hose part simply pulls off, just like the wire terminals do. After removing these parts, you'll need to remove one more screw with your screw driver. Here's the picture of which screw needs to be removed;


707ba1e.jpg
After the final screw has been removed, you'll have to remove the rectangular shaped wire harness that sits at the top of the cord reel. Pay close attention to how this wire harness is correctly seated which will save some aggravation when putting the vacuum back together. Here's a picture of the wire harness that needs to be removed from the old cord reel;


9dd734e.jpg
Once the wire harness has been completely removed from the old cord reel, you may simply pull up on the cord reel and remove it. The new cord reel will come completely assembled, with all the parts and compontents that your faulty cord reel had. You simply need to line up the screw hole on the new cord reel with the hole in the bottom of the base of the vacuum. When installing the new cord reel be very careful that you don't pinch any of the wires down by putting the cord reel on top of them.


If this repair guide was helpful to you, please click the four thumbs up icons in the top right part of this solution to rate it has helpful.

Thank you so much,

Chris Jones
GoVacuum.com

Posted on Mar 19, 2010

  • 500 Answers

SOURCE: Miele Artico type HS05, Mod

Hi ryone,

A typical problem with these vacuum cleaners. Your problem is more likely the motor overheating. Try testing it while open, sometimes fluff accumulates on the Motor fan, and overheats the motor. Once it overheats, it shuts off to protect itself, and will be able to start again within 2 minutes.

The cord however could also be the problem, the best way to test this (because visual confirmation is isn't always possible) is with a multimeter set to continuity, attach a point on each end, on the same color, play with the cord and see if the continuity ever changes. This may seem like a long procedure but it will at least let you confirm that it is the cord.

Kind Regards

JEDEMEYER1

* If this solution solved your problem, please accept it

Posted on Aug 20, 2011

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I have a problem with a miele s524 canister vacuum. While the motor is running and you pull out the power cord for more length it shuts off.


Be careful here, the cord inside is connected somewhere to the unit and it may have come loose (the connection) If you can safely get it apart a look will show where the issue is but I would also suggest having a shop do that for you--better safe than sorry.

Dec 18, 2012 | Miele S524 Mercury Bagged Canister Vacuum

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My Miele Carina Vacuum stopped working. Does it have a fuse that can be replaced that could be at fault here?


although it might have an internal fuse on this model, I dont think that will be the problem.

The miele cord rewinder has been known to have a small fault in it where the cord winder that actually retracts the cord onto will come apart from the electrical connection in the cord winder itself.

As most of these units have a 5 year warranty anyway, I suggest that you take it to your nearest miele dealer for a repair/replacement on the cord rewinder.

Good luck.

Nov 06, 2010 | Miele Carina Vacuum Vacuum

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Miele just stopped working?


Hello,

When a Miele canister just stops working all of a sudden, it's usually a pretty clear indication that either you have a bad cord reel, or a bad switch. I would say that in 60% of Miele repairs that I do with this problem, the cord reel has gone bad.

One easy thing that you can try to see if the cord is bad, is put one hand on the on/off switch, and the other hand grab the cord (making sure it's fully retracted inside the canister). Now pull the cord out slowly with your one hand, while continously turning the switch on / off, on / off. Keep pressing the switch on and off while pulling on the cord. Usually if the cord reel has gone bad, then you may hear the vacuum attempt to start, or even turn on while you're pulling on the cord. The cord reels in Miele use a metal spring inside that makes connection with the rest of the vacuum. Over time this spring will start to loose it's strength, and eventually will get so bad that it no longer makes contact with the rest of the vacuum. By pulling the cord out slowly and pressing the on / off switch, a lot of the times the spring will make connection somewhere, and the motor may turn on temporarily.

If this happens, this indicates your cord reel needs to be replaced. I have done a detailed repair here on Fixya on how to replace the cord on a Miele canister vacuum that you may read here;
http://www.fixya.com/support/t2281026-miele_s514_will_not_come

If you can't get the vacuum to turn on at all, this can only mean a few things. First the cord reels spring is gone completely, and wont make any connection with the rest of the vacuum, and you'll still need to replace it.

It also can mean that just the plug that plugs into the wall is bad, is your plug bent, or no longer straight on either prong?

It can also mean that your motor has gone bad. This however is usually the least likely of all the problems. The Miele motors are almost bullet proof, and typically last 20 years. I can count on one hand the number of Miele motor replacements I've ever done in 10 years of fixing vacuums.

I can try and help you diagnosis this further if my suggestions didn't help you. Please use the clarification request that you see here on this page to ask me a question. Please just let me know what happened when you tested the cord out as I suggested above. I really hope this was helpful to you. If you found this to be helpful, please be sure to rate the repair as helpful to you by clicking the thumbs up icon. I really appreciate that.

Chris J.

Mar 21, 2010 | Miele S318 Bagged Canister Vacuum

1 Answer

Have a miele S546 vac. and it won't turn on. Is there a fuse? Can the on/off switch burn out? Thanks.


If you vacuum wont turn on it is most likely the cord winder. This is a pretty big repair, you wouldn't want to attempt it yourself. Most shops should be able to repair the cord winder for about $50-75. If you need a new cord winder expect to pay about $150.

Oct 13, 2009 | Miele S548 Bagged Canister Vacuum

1 Answer

Miele s314 red star-motor stopped working-on/off switch broken?


Most likely the problem is with the cord winder. This is the most common problem with Mieles. It is actually the most common problem with any vacuum with a cord winder. A Miele repair center should not change you to look at the vacuum and tell you what is wrong with it. The Red Star was a great model and if the powerhead is still in goood condition I would get the vacuum repaired. If it is the cordwinder they can usually be repaired and it should cost about $75.00. If you need a new cord winder this will cost about $150.00. The top piece can be pryed off, however if it feels like it is switching than it is not jammed.

Oct 08, 2009 | Miele Vacuums

1 Answer

My Miele S544 Artico just quit working. I took it


Greetings from GoVacuum,



The repair for your model is identical, and no it doesn't cost $500, we sell cord reel for $103. I'll attempt to try and walk you through this repair with a detailed explanation of it, and along with some pictures to help you. You'll first want to buy the new Miele S500 series cord reel (hopefully from GoVacuum), You may purchase the S500 Series Cord Reel Here; Miele Cord Reel - s500 Series #5240304 .

So once you have the cord reel, you'll need either a Phillips head screw driver for the older S514 models, or a T20 Torx Screwdriver for the newer S514 model vacuums. The picture below is actually of the Miele S518 Cat & Dog series, but for this repair the procedure and parts are identical to the S514. You'll need to remove the hose, wand, and power nozzle from the vacuum cleaner2_bing.gif before you begin.

1cd8104.jpg
The first thing you'll wand to do is open up the bag housing, and remove the vacuum2_bing.gif bag, as well as the exhaust filter which may be either the Cloth Super Air Clean Filter, or the HEPA Filter catridge which is blue in color. If you're using the Super Air Clean filter, remove the filter, and then remove the bracket that secures the filter in place as well. Simply pull straight up on the bracket and it will come out.

Once the bag and the filter have been removed, you'll need to take off the entire tool lid. While the vacuum cleaner is open so that you can see into the compartment where the bag just was, you need to pry two arms from the tool lid off of the main body housing. Simply put a screwdriver behind one of the blue arms, and pry inwards. Here's a picture of what this looks like;

ea76cca.jpg
Once you have removed both of these clasps, the tool lid will pull straight upwards and off, leaving you with only the bottom part of the canister. This is how the vacuum cleaner should look now;


4e90a53.jpg
Now you'll need to remove the black speed control box from the canister. There is one screw in the front of the black speed control box that needs to be removed. After the screw has been removed, turn the vacuum cleaner around so that the back of the machine where the cord reel goes into the vacuum is now facing you. If you look where the black speed control box meets the bottom part of the canister, you can see two clips that you'll need to release before the variable speed control box can be removed. Simply put a screw driver and push in on the clip while lifting the black speed control box at the same time. Here's where the clips are located on the vacuum;


c4f57b8.jpg
Ok, now that the speed control box has been removed, it's time to separate the colored plastic from the base of the vacuum cleaner. There are 7 screws that need to be removed in order to get these housings separated. I have circled the location of each screw in the picture below;


d7e09aa.jpg
After removing all 7 screws, you can then simply pull upwards on the colored plastic housing, and remove the housing from the base of the vacuum cleaner so that the motor and cord reel are exposed. Once you have exposed the cord reel, you'll need to remove the internal wires (white wire is in the higher posistion, and to the left of the lower right side black wire), as well as the rubber hose part. The rubber hose part simply pulls off, just like the wire terminals do. After removing these parts, you'll need to remove one more screw with your screw driver. Here's the picture of which screw needs to be removed;


707ba1e.jpg
After the final screw has been removed, you'll have to remove the rectangular shaped wire harness that sits at the top of the cord reel. Pay close attention to how this wire harness is correctly seated which will save some aggravation when putting the vacuum back together. Here's a picture of the wire harness that needs to be removed from the old cord reel;


9dd734e.jpg
Once the wire harness has been completely removed from the old cord reel, you may simply pull up on the cord reel and remove it. The new cord reel will come completely assembled, with all the parts and compontents that your faulty cord reel had. You simply need to line up the screw hole on the new cord reel with the hole in the bottom of the base of the vacuum. When installing the new cord reel be very careful that you don't pinch any of the wires down by putting the cord reel on top of them.


If this repair guide was helpful to you, please click the four thumbs up icons in the top right part of this solution to rate it has helpful.

Thank you so much,

Chris Jones
GoVacuum.com

Jul 06, 2009 | Miele S544 Artico Bagged Canister Vacuum

1 Answer

Vacuum not running; do I have to replace the cord winder or just cord?


Typically, the cord and winder are supplied as a unit.  It is possible to fit new cord to an existing winder, but the amount of labour involved will make the job more expensive than simply exchanging the complete unit.  Even if you're going to do the job yourself, it's simply not worth planning to just fit new cable (unless you are a masochist with unlimited time and patience).  Pay that bit extra for a complete unit - you'll be glad you did (or you'll be sorry if you don't!).

May 27, 2009 | Miele S514 Solaris Bagged Canister Vacuum

1 Answer

Artico miele vacuum cleaner power goes off and on while i vacuum.


Ok, that's usually directly related to the cord reel's contacts separating. I actually just posted this fix as a response to another thread, but here it is: It is not generally necessary to replace the entire cord reel, although occasionally it is.

Here's the quick and easy DIY way to make your cord reel work again: you will need a #2 phillips head screwdriver, any flat head screwdriver, a pair of scissors, and a zip-tie.

First, remove the bag compartment lid by gently prying the hinge parts inward with the flathead screwdriver until you can lift it free. Remove bag and exhaust filter, and then remove the two screws holding the rear control panel on. Lift the front of the control panel upward until you hear a horrible unpleasant crunching noise. You didn't break it.

Lift that free, and remove all screws from the top of the main housing. (I believe there are 6 or so... but I can't remember off the top of my head.) The housing should then lift free.

You should now be able to see your cord reel. see if it wiggles back and forth along the central axle. If it does, you'll want to place the zip tie around the side of the axle which is away from the large round copper contacts which look almost like leaf springs. This will ensure that the contacts make electrical contact again. Cut off the excess zip-tie.

When putting the parts all back together, it is essentially a reverse of the disassembly, but be sure that you thread the cord through the hole in the back of the housing before you attempt to screw the housing down, or you will be very sad; both because you'll have to disassemble it again, and because you'll probably jack up your cord and have to replace the reel, which is what we're trying to avoid.

Test machine. If it works: party. If not, you will have to replace the cord reel.

For further clarification on the process, contact me.

Good luck,

-R

Mar 06, 2009 | Miele S544 Artico Bagged Canister Vacuum

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