Question about Emerson DECT 6.0 Expandable Cordless Phone w/ Digital Answering

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My handset does not show incoming call info when it is ringing. what do i do to fix th?

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Have you paid for caller display?

Posted on Nov 24, 2014

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Handsets don't ring?


I assumed you are talking about your wireless phone. Are you worried about handset ringing or the incoming call ring? 1. If you want to check your handset ringing, you check it by calling from your base to your handset via INTERCOM. If it rings, then your hanset ringing is working. The trunk or the Tel Company dial tone is the one not going in to your phone. Hope this helps. Best regards.

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The system should be configured so that the desired lines, whether CO or extensions, are set to "Appear and Ring" on each set.
Config... Terminals&sets... Show Set... (enter #)... Find...Line Access... Line Assignments... Show Line (enter #)... set to "Appear and Ring" on each set that needs to ring.

You can also have a line "Ring Only" without an appearance (dedicated button), in which case it will show as an intercom call.

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Is the ringer turned off? Or is the volume on the ring tone set too low? Another possibility is that the phone isn't set to receive incoming calls - the Siemens phones I've owned allowed one to specify which handsets could handle incoming calls and outgoing calls on each line.

Jun 01, 2014 | Siemens Lands Phones

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Handset won't ring


You need to reset the main base and make sure the ringer volume is turned all the way up. Disconnect the power from the back of the main base, press and hold find hs key while reconnecting power until you hear long beep. Should reset base and handset.

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I solved this problem by cycling power off on the base station for 15 or 20 seconds. When it was plugged in again, the handsets started ringing again for incoming calls

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1 Answer

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I have the same problem. By chance are you using Verizon FIOS? One line is VOIP and shows CallerID and the other does not.

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You need to reset the main base unit. Unplug the power from the back of the base. While the power is disconnected, press and hold the delete key while reconnecting the power. Wait for a long beep tone. When the display shows 88 or P, press play button one time. If you have a phone without an answering machine, disconnect the power from the back of the base, press and hold find hs button while reconnecting power.

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try turning ringer speaker volume down. if that does not work, then remove battery for 10-15 minutes and replace and try again.

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3 Answers

No ring on handset


It may have lost the link to the base unit. Make a note of all the personal details, stored number, etc., then reset the handset. Do this by pressing the spanner button until the display changes, then press and hold the 'R' (delete) button until the handset resets. You'll have to set it up again, but at least it will link.
Spanner then 1 for ringtone, CID for volume.
Spanner then 2 for keypad bleep, 1=off, 2=on.
both cases press spanner to confirm changes.

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