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Dc40 not sucking enough dirt - Vacuums

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Filters clean? Motor running correctly? Pipe blockage?

Posted on Nov 24, 2014

  • janine strong Nov 24, 2014

    No blockage, motor is running fine, all hoses are un clogged and with no holes in them

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  • Vacuums Master
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HI, it's Jim from Crucial Vacuum!

Your Dyson DC40 may be losing suction for a number of reasons. Here are a few things to check to help out with your vacuums overall performance and to ensure a steady pickup of debris.

After every use, make sure to empty your unit's dust cup. Allowing for fine dust and debris to rest in your unit's dust cup for a long period may cause your unit to become clogged.

It is recommended to wash and clean your unit's filter screen weekly. To do so, empty your filter screen outdoors to take off any excess debris and then clean under running water until the water comes out clean. Allow the filter screen to fully dry before inserting it back into the unit. This may take up to several hours. Be sure to allow it to FULLY dry.

Foam and cloth filters should also be washed and dried weekly, by following the same steps from cleaning the filter screen. Do not use any soap, dishwasher, dryer or washing machine to do so. Allow your filters to air dry for 24 hours before re-installing them in your Dyson.

Last, make sure to clear your brush roll of any hair strands or debris monthly and to replace at least every year. When examining your brush roll take note of the condition of the bristles. Are they loose? If so this would be a good time to change your brush roll. While checking the brush roll you might as well examine your Dyson's belt. With use the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. So if your belt feels loose as well replace that.

All of the previous general maintenance tips will help improve your vacuums suction and overall performance. They are easy to perform as well and will have your vacuum running for a long time.

You can purchase your replacement parts for your Dyson DC40 direct from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.crucialvacuum.com/catalogsearch/result/?q=DC40

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.

Jim Thompson
Crucial Vacuum Customer Care
http://www.crucialvacuum.com

Posted on Nov 25, 2014

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Posted on Jan 02, 2017

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1 Answer

Why is my Dyson DC40 blowing and not sucking


actually if it is moving air as your question suggests, nothing is wrong with the unit, if it is blowing then it is in fact sucking...I feel the problem may be user error.

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Hello, this is Ava with Think Crucial.

Most of the time the reason why vacuum is not picking up is due to loss of suction. You may need to check for blockages of your wand and hose. Remove the wand and hose from your cleaner when checking for blockages and any damages. Make sure to turn off and unplug your vacuum from the power before doing this. Please refer to this troubleshooting guide for more information on how you can remove blockages:

Dyson DC40 Operating Manual

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dc40

I hope this was helpful.

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http://www.thinkcrucial.com/

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Brand new dyson DC40 has no suction at bottom


Hi Marin, it's Jack at Dyson.

DC40 is a powerful mid-size Dyson upright vacuums, and we wouldn't expect you to have any concerns about performance on hard flooring or carpet. As long as the machine is used and maintained as described in the User guide we would not anticipate a change in performance, and we're on hand to help if Dyson owners need assistance.

It's important to note that for effective pickup, the cleaner head needs to form a close seal with the floor surface. Simply placing a hand under the cleaner head does not give an accurate idea of suction as you're not creating a seal, as you would be when you place your hand right across the end of the wand or hose. If you turn on and recline the vacuum, turn off the brush bar then lower the cleaner head onto something like a sheet of newspaper, you should see the newspaper held tightly against the soleplate by the vacuum's powerful suction.

We're keen to discuss this with you, and to help ensure your DC40 is working as well as it should be. Please email your full contact details to my colleagues at askdysonUS@dyson.com, and one of our experts will be in touch as soon as possible to provide further assistance.

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MY DYSON DC40 VACUUM DRUM WILL NOT SPIN.. NOT GETTING FULL POWER


Hi there, it's Jack at Dyson.

Please be assured it's normal for the dust and debris inside your DC40's clear bin not to spin. In fact in the bin base you'll notice 4 ribs, known as 'baffles'. These are engineered to catch the debris and force it to settle at the bottom of the bin. This helps to keep the debris out of the airflow, which can then pass through the mesh shroud and into the cluster of smaller cyclones where the finest dust particles are captured.

However, if your DC40 doesn't seem to be picking up as well as it should be, this is likely to be easy to resolve. Our online Support guide will walk you through each troubleshooting step: http://www.dyson.co.uk/support/dc40/dc40-animal/my-machine-is-not-working/machine-not-sucking-up-well

If you haven't washed your DC40's filters recently, this should also be done. DC40 has 2 filters engineered to last the lifetime of the vacuum, and these should be washed at least once a month. Use cold water without detergent, and allow both filters to dry completely for at least 24 hours before replacing them.


This should help restore full performance to your DC40. However, our experts are on hand to help if you have any further questions, and you can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

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Not sucking strongly enough


Hi Neil, it's Jack at Dyson.

If your DC40 isn't picking up as well as it should be, it's likely there will be a blockage that you may have missed. The most effective way to check for this is to follow the steps shown in our online Support guide: http://www.dyson.co.uk/support/dc40/dc40-multi-floor-complete/my-machine-is-not-working/machine-not-sucking-up-well/both-checks-checking-wand-and-hose-step-1

We'd also recommend washing both filters, which should be done at least once a month in normal use - the video attached should help. Use cold water without detergent, and allow at least 24 hours for them to dry before replacing them.

If you'd like some further help after you've given this a try, please call our experts directly on 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

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1 Answer

My Dyson DC40 Animal sounds like it's running on half power. I've only had it one day and it seemed great considering it was sucking up an incredible amount of half/dirt. I took the canister to empty it,...


I would recommend you check the gaskets and make sure they are all connected properly so the vacuum doesn't lose suction. Also, check the filters. If they get too dirty the vacuum will lose suction.

You could check out Dyson's site: dyson.com/support.aspx

Hope that helps.

Greeley Epoxy Garage Floors

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Model DC40, the wand doesn't have any suction when I want to use on stairs, etc.


Hi there, it's Jack at Dyson.
If your DC40 doesn't seem to have suction through the wand but picks up as normal on flooring, it's likely there's a blockage in the wand or hose. To locate and remove any obstructions, please follow the steps shown in our online Support guide:

http://www.dyson.co.uk/support/dc40/dc40-multi-floor/my-machine-is-not-working/machine-not-sucking-up-well/check-the-wand-and-hosedc40


It's also worth giving both filters a wash as shown in the video below - in normal use this should be done at least once a month. Use cold water without detergent and at least 24 hours for the filters to dry completely before replacing them.

I hope this helps, but if you'd like any further assistance please call our freephone Helpline on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

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