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Bought a new house that had a ProCom SSEB24RT in the fireplace. I tried lighting it this year and there's a spark but will not light. I've tried holding it in for 10 minutes to bleed t

Bought a new house that had a ProCom SSEB24RT in the fireplace. I tried lighting it this year and there's a spark but will not light. I've tried holding it in for 10 minutes to bleed the air out but didn't help. Finding a fireplace company to repair is very difficult since it's a box set. Suggestions?

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  • 148 Answers

Clean pilot generator and clean that very tiny fine hole in where that pilot light shoot out. If this don't work you that new pilot assembly kits.

Posted on Nov 25, 2014

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Posted on Jan 02, 2017

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SOURCE: marco gas firplace

I have a Model 792864B. Before you attempt to light the pilot light - make sure that any wall control switch or remote control for the fireplace is in the off position. Locate the gas supply line. There should be a gas supply valve to turn on the gas supply. The valve is usually painted a different color than the supply line like blue, green or yellow. Open the valve by pivoting the handle to be parallel to the gas line, usually counter-clockwise. When it is closed it is at a 90 degree angle from the supply line. Locate the pilot light assembly - this is the pilot light. There should also be a red or black ignitor button and a black or green valve control knob with the words "on" "off" and "pilot" on it. It may be located inside a black box, mine is marked heatolator, that has a lift off top. Lift off the top of the box. Push in the valve control knob and turn it until the word "pilot" is in line with the arrow (my arrow is red) or indicator line. While pressing and holding in the valve control knob - it presses in about 1/4", press the red or black ignitor button repeatedly (once per second) until the pilot ignites. Once the pilot is lit, continue to hold the valve knob in for about 30 seconds and then slowly release. The pilot should remain lit. If it remains lit, press in and turn the valve control knob to the "on" position. The on/off wall or remote control switch should now light your fireplace. If the pilot doesn't ignite, turn off gas supply valve, wait about 5 minutes and try it again.

Posted on Jan 28, 2009

  • 63 Answers

SOURCE: Marco fireplace Model 794 cant light the pilot

the valve handle is on when the handle is in line with valve body, off when crossed...are you pushing in on the pilot gas valve under unit? if not.. open bottom panel.. turn knob to pilot..push and hold down while sparking..if pilot lights continue to hold for about 60 secounds.. then release knob and turn to on! Also FYI... these units have a vent recall on them! please go to google and type in your heater, then model #

Posted on Apr 06, 2009

  • 1 Answer

SOURCE: Need Help

I have a 14 year old GTI fireplace the pilot is lite but when i push the button to turn it on , the fire place does not come on help please

Posted on Dec 14, 2009

  • 1 Answer

SOURCE: ProCom blueflame heater pilot light difficult to light

The igniter want light

Posted on Mar 29, 2011

  • 2597 Answers

SOURCE: Have winrich perfecta ventfree lp model 6380. Very hard to start. Ignition switch never worked correctly. Pilot and ods showing corrosion. Doesn't stay lit very long. Can I replace the pilot/ods a

First clean out pilot light with can of air , or blow down it with a tude.
Then brush electrode clean with a clean paint brush ,chech to see if electrode is in the right postion to light the gas not too far away and the spark is strong , Clean thermopile head if fitted, then check thermocuople /thermopile connections are tight . see if this helps .

Posted on Oct 28, 2012

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1 Answer

I have a procom ventless fireplace heater and the pilot light will not stay lit


Sounds lie you need to replace the bimetallic strip by the pilot light. If that is bad the main gas nor the pilot will stay on.

Jan 03, 2016 | Procom Heating & Cooling

1 Answer

How do I resync my ProCom remote with my ProCom Vent Free Fireplace? I have an older model, SSU320RHL-GB.


I ran into this same problem yesterday while I was trying to get my used unit up and functioning.

If you don't switch from pilot to off and wait about a minute before turning it to the "electric" mode, the remote will NOT light the unit.


resync-procom-remote-procom-vent-free-35dowuxjlvtmyqmrqrcans5c-5-0.jpg

Oct 24, 2014 | Procom SSU320RHN-GB Heater

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Burner will not fire


If you could answer a few questions I may be able to help.
Is there a thermostat hooked up to this fireplace?
Is the gas valve turned from pilot to on?
Is this a millivolt system with a powerpile?
Let me know and I will try to help you out.

Jan 12, 2014 | Procom Dual Fuel Vent-Free Fireplace with...

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My problem is I have a electric fireplace the insert is a colemen and the heater stoped I bought it a Costco about 4 years ago


It may need repairing, do not take risks trying to fix it without an expert. But its 4 years old so its better to replace it with new.

Dec 15, 2013 | Leisure HOMEPRIDE Electric Fireplace...

1 Answer

Procom pilot light wont light


Make sure the gas valve is on. The thermocouple may need to be cleaned in order for the pilot to stay lit.

Nov 26, 2013 | Procom Heating & Cooling

1 Answer

I have a 5301. Connected last year, worked fine. Installed new batteries, connects and beeps, but fireplace won't light. All controls are in correct position.


I know it seems obvious, but sometimes over the summer people shut off their pilot light, and when relighting forget to move the pilot knob back to the "on" position after the pilot is going - check this first.
Next, you can slide the switch on the Skytech 5301 receiver from "remote" to "on" and verify that it lights the burner. If it does, you may need to re-sync the remote to the receiver. If it does not, check to make sure your wires are nice and tight on the TH & TP/TH connections of the valve.
If you are still having trouble, Skytech has a toll-free hotline for tech support on the 5301. It is: 1-888-672-8929 8am-5pm EST.

Nov 29, 2012 | Procom SSU320RHN-GB Heater

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