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You need to either clean the laser or replace the dvd-rom drive.
Both of these cases involve opening up the console and voiding any warranty Microsoft offer.
First you need to determine if its not reading a certain type of disc, or not reading any disc at all, if iys not reading any disc at all, it may have grime or dirt on the laser causing the problem.
You can clean the laser with a clean cue-tip or cotton swab, by opening the console, removing the dvd-rom drive and then opening the dvd-rom drive case to expose the laser.
If after cleaning the laser it still does not read discs, you need to replace the dvd-rom drive. I hope this helps. Good luck.
it could have the same drive letter as a harddrive in your machine. To check this out right cllick on "My Computer" (XP) or "Computer" ( Vista/Win7) then go to manage /Disk Management here you will see your Cd/DVD drive and will be able to change the drive letter if that is the reason
The laser in your drive has become either dirty which means you need to clean it using a standard CD cleaner
The laser is no longer operating correctly and is not reading the disks
wash dvd or cd in warm soapy water then dry with very soft clean cloth, going from the center in a straight line to the outer edge. if this does not solve the problem do a system restore to the last date when you where able to do it. hope this helps
1st step; Acquire/buy a cd/dvd rom drive cleaning tool kit from your local pc store.
2nd step; Install a dvd coder/decoder software, try Power DVD player software it has a trial version
3rd step; After installing the DVD coder/decoder from Power DVD player try playing a dvd movie rom disc it should work/play... hope these tips help ;-)
Dvd drives can read from both DVD and CD however due to technological limitations most DVD-ROM or RAM read up to slightly higher speeds for CDs than DVDs.
When burning DVDs professional companies that make prerecorded disks burn their disk at low speeds in an effort to achieve both compatibility and low errors, that is the reason their DVDs play on most DVD-ROMs. However DVDs me and you burn at home and work at high speeds are prone to errors and incompatibility with low reading speed drives.
As a result if your DVD-ROM has a low maximum reading speed then it can only read those prerecorded DVDs and only DVDs recorded at low speeds provided thre are not scratched.
I believe you managed to read those DVD movies if they were pre recorded.