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I have to press the reset button to get the ice maker to release the ice.

We just changed the RO cylinders and thought that might be related to the ice maker. Why won't it keep making the ice?

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  • Refrigerators Master
  • 744 Answers

Hello Christine;

My name is Peter. I am a retired field service refrigeration technician, living in Baltimore, Maryland, USA.
You have not provided a model number so I will address the basics of a ice maker. There are many different kinds.

Not many ice makers have reset buttons. If you have a ice maker with a red reset button in the front you probably have a plastic flex mold. Your ice maker like many others has a control module assembly at the front. This module is actually a computer with a circuit board and a motor. The module tells the ice maker solenoid valve to open and fill the mold with water and what volume of water. Then the temperature sensor tells the control module that the ice cubes are frozen. The module turns on the motor to harvest and flex the mold.

Under your ice maker mold has a white wire beneath it. This is the temperature sensor. Your temperature sensor has failed. This is an solid state part of your ice maker and not replaceable. The ice maker that you have is not repairable. Some ice makers are repairable, but not yours.

When you push the restart button you are forcing your ice maker motor to turn on and harvest the ice cubes.

Normally you should get 8-10 ice cube harvest within a 24 hour period.

Posted on Nov 24, 2014

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Check the following:
 Is the freezer door closed completely?
 Is the ice storage bin installed correctly?
 Is there ice in the storage bin?
 Has the ice frozen in the storage bin?
 Is ice stuck in the delivery chute?
 Has the wrong ice been added to the storage bin? Use only
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 Has the ice melted around the auger (metal spiral) in the
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Dump the ice cubes and clean the ice storage
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 Is the ice dispenser stalling while dispensing “crushed”
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Change the ice button from “crushed” to “cubed.” If
cubed ice dispenses correctly, depress the button for
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 Has the dispenser arm been held in too long? Ice will stop
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The ON/OFF switch is located on the top right side of the freezer
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To turn the ice maker on, slide the control to the ON (left) position.
To manually turn the ice maker off, slide the control to the OFF
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NOTE: Your ice maker has an automatic shutoff. The ice maker
sensors will automatically stop ice production, but the control will
remain in the ON (left) position

REMEMBER:
 Allow 24 hours to produce the first batch of ice. Discard the
first three batches of ice produced.
 The quality of your ice will be only as good as the quality of the
water supplied to your ice maker. Avoid connecting the ice
maker to a softened water supply. Water softener chemicals
(such as salt) can damage parts of the ice maker and lead to
poor quality ice. If a softened water supply cannot be avoided,
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The Dispenser Lock (on some models)
Your dispenser can be turned off for easy cleaning or to prevent
unintentional dispensing by small children and pets.
NOTE: The lock feature does not shut off power to the product, to
the ice maker, or to the dispenser light. It simply deactivates the
dispenser levers. The ice and water dispensers will not work.
Style 1: Press the LOCK BUTTON to lock the dispenser. Press the
UNLOCK button to unlock the dispenser.
Style 2: Press and hold the LOCK OUT button to lock the
dispenser. Press and hold the LOCK OUT button a second time to
unlock the dispenser.

http://www.ajmadison.com/ajmadison/itemdocs/2261717.pdf

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