Question about Washing Machines
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Posted on Jan 02, 2017
SOURCE: kenmore he2 plus washing
CCU/Touchpad/LED assembly error(f21)
This error occurs if the touchpad/DED assembly is not able to transmit/receive data to/from the central control unit (CCU)
1. Check the touchpad/LED assembly by selecting different cycles and changing the modifiers and options available to confirm the touchpad/LED is responding 2. Unplug washer or disconnect power for five minutes. this will reset the CCU, and may reactivate the commmunication if the damage isnt sever. 3. Check Wire Harness connectors to the touchpad/LED assembly and Central Control Unit (CCU)
Replace failed component.
Posted on Sep 18, 2009
If it is shutting off when its in the spin cycle than you either have a unbalanced load or a problem in the shocks that will trigger a false shut off in the spin cycle.Let me know what cycle it's shutting off in.Also if you can catch it right when it shuts off , then immediately try to turn it back on ,if it comes on without hesitation then you can rule out a failing motor .
Posted on Jul 13, 2008
SOURCE: Kenmore HE2 Plus error code F21
F21 Is a slow or long drain.
Things to look for kinked drain hose, Plugged or obstructed drain hose, Possible pump filter screen clogged, Least unlikely is a drain pump failure.
The pump filter screen is the most common it gets plugged with lint, coins, hair etc. It can be cleaned by the owner however is is a very dirty messy job and if you are not very careful you can end up with water everywhere. If you want to attempt it let me know. If there is anything else I can do to help please let me know.
Posted on Mar 20, 2010
This advice is for Whirlpool Duet and Kenmore Elite model FRONT LOADERS displaying the "F24" Error Code. Some of the error codes on these model washers can be erroneous, however. The first step in troubleshooting any error code is to simply unplug the washer for AT LEAST 30 minutes in an attempt to reset the Central Control Unit (CCU). This is the main "brain" of the washing machine. If the error code reappears following a CCU reset, then you have a genuine problem.
"F24" is an indication of a water temperature sensor (NTC) error, or Heating Circuit failure. Check the Water Temperature Sensor and check connections to the Water Temperature Sensor.
To access, you will have to UNPLUG your washer and remove the lower access panel under the door. The panel comes off by removing the screws under the bottom edge. HINT: If you place a 2 x 4 under the front feet of the washer, it will make access to the screws much easier. If the panel sticks, a tap on the sides will knock it free. The panel will drop down then come off. The sensor (NTC) is located at the base of the wash tub in the front on the heating element. This will be a small square shaped plug between the heating element terminals. Make sure this plug is secure and not loose or unplugged. It is common for the connector plug to come loose due to vibration. If the plug is intact, check the contacts for corrosion. If everything appears as it should, then unplug the wire harness and take a resistance check. Readings will be as follows:
Temperature Meter Reading
32°F (0°C) 35.9 K ohms
86°F (30°C) 9.7 K ohms
104°F (40°C) 6.6 K ohms
122°F (50°C) 4.6 K ohms
140°F (60°C) 3.2 K ohms
158°F (70°C) 2.3 K ohms
203°F (95°C) 1 K ohms
Roughly...around 9K ohms at room temperature if I'm reading the chart correctly. Take readings as listed and also double check the connector to make sure it is not oxidized. Try cleaning the plug and reconnecting to see if the error code goes away. If not, you will probably have to replace the sensor. If the sensor checks good, take a reading across the heating element terminals. It should indicate about 15 ohms.
Lastly, remove the washer top panel by removing the three screws holding the panel in place in the rear. Once the screws are removed, slide the panel back then off. Locate the Central Control Unit (CCU) directly behind the wash tub. Take a resistance check at the Heating Element Solenoid by removing connector 9 from the CCU (this is the second connector from the RIGHT as facing from the front). A reading across test points 1 & 2 should also read 15 ohms.
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Posted on Sep 18, 2010
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