Question about Dyson DC07 Animal Bagless Upright Cyclonic Vacuum
Was working fine and went to use it again and it has no suction at all, checked for blockage , none found. The motor sound real whinny and not very loud. Changed the clutch but no help there. Are there a impellor in the motor and should I change that?
On occassion a belt can slip off and/or break also, if this happens continually then try this simple solution. When starting your Dyson vacuum, start it in the upright position, do not put the head to the floor then start it, as this is like wheel spinning a car. Let it get up to speed in the upright position (which takes 2 seconds) then put the head to the floor. What happened Next?
Posted on Nov 24, 2014
Hi there are several reasons, motor failing could be one but if it is spinning it will be sucking, look in the short flexible hose for a block, pull out the inspection bend and the double clip unit at the side and check these. Are all you seals in place and not leaking? With the vacuum cleaner in the upright position turn it on is the air being sucked into the hand wand? if it sucks here then blockage is before the diverter which is in the lower part. If the suction is low in the upright positon, did you remove the bin and cyclone and seperate the two? there is likely a build up of dust etc. in the cyclone. There are also pleanty of Youtube video's. If it is all clean and clear borrow a similar unit and swap over the bin/cylone and the various interchangeable parts, finally have you replaced the filters?
Posted on Nov 23, 2014
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Posted on Jan 02, 2017
Lie machine on its side pull back handle as if vacuuming & switch on (KEEP YOUR FINGERS & ANY LOOSE CLOTHING CLEAR OF BRUSH ROLLER)
Brush should spin if it doesnt ensure clutch control knob on side of machine is in drive position if it isnt rotate knob by hand to drive brush should now spin.
If it doesnt & your machine has A clutch either clutch will need replacing or belts will need replacing.
Manuals are available to replace belts & remove the clutch from this site http://dysonmanuals.llc.nu/index.htm
Posted on May 18, 2008
If the screeching noise is happening at all times, it is most likely a motor failure; which unfortunately can only be resolved by complete replacement of the motor.
If it's a loud ratchety-screeching type sound, and is only occurring when the brush is set to carpet, it is most likely due to an obstruction of the brushroll or a problem with the clutch. Ensure that the brushroll can spin free, look for anything physically blocking it. Check the bearing ends on the brushroll, they can melt and cause the brushroll to not spin effectively. If neither of those two things resolves the problem, the clutch most likely needs replacement.
Posted on Jul 31, 2008
I am so sick and tird of this happening to me- it seems like the sammlest things cause my brusj motor to stop. It has happend 4 times, 3 of which were covered under warrenty and cost $80 in shipping to have fixed everytime!!! I am now out of warrenty and refuse to pay that kind of money for a machine that was alreaydy over priced. So I would love to know if you found an answer to your question...
Posted on Apr 02, 2010
Hi its Darran at Dyson.
It sounds as though the wand handle is blocked. To check this, remove the wand/hose from the machine as if you were going to use it to vacuum the stairs. Switch the machine on and test the suction at the top of the wand handle with your hand. If the suction from the wand is poor, remove the wand from the hose and test the suction again from the top of the hose. If the suction here is good, then you know the wand handle is blocked. If the suction is poor at the hose, you can remove the hose from the machine and clear any blockages here.
For the full blockage procedure please visit the support section on our website at www.dyson.com.
Dyson customer Service
Posted on Apr 22, 2010
SOURCE: There is no suction from
There are several things that this could be. Probably the most common problem that we see when customers come in with this problem is actually a fairly simple problem to fix. Here are just a few things that this could be.
The fist possible problem is a VERY common problem actually.
Possible Problem #1. The first problem is extremely common. In fact, we probably see between 2-3 of these problems every week. It mostly happens after people take the bottom plate off the vacuum in order to clean the roller brush. What happens is when they reinstall the bottom plate, they put it on on incorrectly. It's actually very easy to do. When the bottom plate (soleplate) is installed wrong, there will be a gap between the bottom plate, and the agitator housing, or the purple tray the roller brush sits in. This will cause the soleplate to be a few inches higher off the ground then it should be, preventing the brushes from even hitting the carpet. This makes it seem to the user that vacuum has lost suction power because without the brushes hitting the carpet, the machine will not pick up very well on floors, but when they use the attachment hose there's plenty of suction power.
Here's a picture of the WRONG way to install the bottom plate. Notice the gap in between the two housings:
Here's another picture, that is the RIGHT way to install the soleplate:
I would say probably 6 times out of 10 this is the problem with the customers machine. If you checked the soleplate and it is installed correctly, move on to the second possible problem.
Possible Problem # 2. Turn the vacuum cleaner upside down so the brush roller is facing upwards. I found the easiest way to work on it is to put it on a counter top or work bench. On the left hand side behind the roller brush you should see a flexible transparent hose that goes from the motor to the agitator housing. This hose actually has a lot of strain on it when the vacuum cleaner is in the reclined position. When the first few series of Dyson DC07 models came out, they didn't make this hose long enough, so when the vacuum was in the reclined position, it would put too much stress on the hose, and cause the hose to actually crack, usually right where the end of the hose that goes into the agitator housing. Examine your hose and see if you have any visible cracks in this hose. If you need to you may just remove the entire hose assembly by pulling on it. It will easily come right out of the machine so you can inspect it better. Here's a picture of where the hose usually cracks:
This would also explain why the vacuum works fine when using the attachments, but not on the floors. The attachment hose uses a different suction channel, and when the machine is in the upright position, no suction goes through this hose. If you do find a crack in this hose, the this hose needs to be replaced. Here's a direct link to that hose on our GoVacuum website.
Dyson DC-07 & DC-14 Upright Replacement Internal Hose Part # 904219
Possible Problem #3. I would suspect that this may not be the problem, but if neither of the solutions above worked, then try this one. Dyson's in general are prone to clogging. There are a few clog ports throughout the vacuum cleaner that were added there due to Dyson prototypes becoming clogged at these points. Here are pictures of how and where to check for these clogs. Simply remove the suction port covers at both of these locations:
If you are getting suction power from the hose, but the vacuum still doesn't pick up on the floors, I think that these solutions should fix your problem. If you just replaced the clutch mechanism, the roller brush should be fine, but turn the vacuum over on it's side and make sure that the roller brush is actually spinning while it's on carpet mode. If none of these problems fixed your Dyson, please use the Clarification Request, or leave another comment here on the Fixya repair page, and I'll be happy to further diagnosis the vacuum cleaner with you.
I hope this was helpful to you. If so, please be sure to rate the repair as helpful by clicking the thumbs up icons in the top of the repair page. This is what keeps Fixya repair professionals like myself continue posting these detailed repair solutions for free, rather then just the premium ones that users pay to have answered. We really do appreciate when someone recognizes the work you've done. Thank you very much,
Posted on Aug 09, 2010
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