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My Neff C54R60N3GB working,but not heat,the lamp inside always shines even the door has closed

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Try to have the diode that connects to the body of the microwave replaced.

Posted on Nov 23, 2014

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Posted on Jan 02, 2017

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1 Answer

Mirowave wont start


I assume from your description that you can set power and time but nothing kicks in when you press start?? This could be a control panel fault but may be a problem with the door lock/switches. Check that the spring on the door hooks is ok, just lift it up and check it returns to down position by itself. If the microswitches do not make properly when the door is closed the m/w will not start because it assumes the door is open. A microwave (even when switched off) can be storing a high voltage so unless you are trained I would suggest you get an expert to take a look. BSH is Neff service division 0844 872 8999, they offer a one off repair plan, which covers your first repair and then any further repairs for a year. You can pay monthly by DD to spread the cost. (This may be age related so as yours m/w is nearly 10years old, it may not be eligible).
Hope this helps.

Mar 21, 2013 | Neff Microwave Ovens

1 Answer

Micro wave stops working after 30 secs


Replace the door interlockswitches - or try re-positioning the existing set. They wear after time

Jun 08, 2012 | Neff H5470 Microwave Oven

1 Answer

Neff H7871 oven door does not stay closed. Catches do not appear to be working


The door latch is either cracked or broken.The door when gets closed the door latches clicks.But if the door latch is loose or cracked it will not click and door will not close.The door needs to be disassembled and the door latch has to be replaced, if the latch is cracked.Also to check the latch from inside the door needs to be removed.-------- This will help.thanks.Helpmech.

Jun 29, 2011 | Neff Microwave Ovens

1 Answer

The oven cuts out after counting down from 1 minute at 38 seconds and no heat


No heat is typically failed micro switch's that act as the door safety interlock. Remove the cabinet to find the tiny switches. Test them for proper action. Should show open or short depending on whether the door is open or closed.

May 14, 2011 | Neff H5642 Convection / Microwave Oven

1 Answer

Light does not work




Replacement of the lamp should be carried out by a qualified appliance repair service.

YOUR SAFETY IS PARAMOUNT!

Attempt this only if you are competent.

But here is a basic method if you are mechanically minded and have electrical safety knowledge.

The lamp is sat in a housing and its position is adjacent to the vent holes that it shines through.
If you feel confident, disconnect it from the mains power, remove anything in the cavity.
Remove the microwave cover. Purchasing a new replacement lamp will be useful as it will give you an idea of what it looks like. Locate the dead lamp remove the lamp and fit the new one. Replace the covers. Plug it back in and try the lamp by opening the door.
Hope this helps.


Feb 21, 2011 | Neff H7871N2GB Convection / Microwave Oven

2 Answers

I can not find a model number on my microwave but I know it is 800 watts/convection. Can you please tell me how to change the light bulb - I have removed the glass covering but cannot see how to access...


I would browse the manufacturers web site until you find your mode.
The bulbs are normally accessed from either an inspection cover in close proximity to the lamp or by removing the outer cover.
Hope that helps

Dec 23, 2010 | Neff H7871 Convection/Microwave Oven

1 Answer

NEFF H5430NOGB Integrated oven - door won't close, the ;hooks on the door itself seem to have gone loose so they ill not clikc inot place when trying ot close, door just flops open.Amy ideas???


I had this problem. The spring inside the door which pushes the the latches down had broken (plastic peg had broken off).

I managed to fix it by attaching the broken end of the spring to the door frame using a small nylon cable tie using the small hole in the plastic fingers which was already there. Note you need to remove the inside door surround.

See the following link to remove the plastic cover on the door

http://www.fixya.com/support/t1267577-replace_front_glass_door_neff_microwave




I had an interim solution which was to tie some thin string to the latch and feed it under the door and pull on the string when closing the door (when it should be latching.

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It was

Dec 06, 2010 | Neff H5430 Convection Microwave Oven

1 Answer

Every works except it is not heating.


Hello :

It's could be a bad door switch or loose door switch mount . There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly .

That could happen because of slamming the door and not closing it gently .

WARNING : A microwave oven is capable of giving you a serious electrical shock, even when it is unplugged. I strongly recommend you seek the assistance of an appliance repair technician when conducting any microwave oven repair .

good luck .

please rate !

Mar 29, 2010 | GE Spacemaker JVM1640SJ Microwave Oven

1 Answer

Door will not close


is the little plastic pin sticking out from the inside of the door,if not it would need a door key fitted which is noit an easy job,if the door key there would probably have a problem with the switch kit.there is a pin which holds the door closed which can get snapped of .if this is the case the switch kit is about £70 - 90 AND IS not that easy to fit,if you have any more problems give me a text back

Oct 25, 2009 | Neff H5470 Microwave Oven

1 Answer

Hi there in my microwave when i switch it on the rotator, fan and lamp gets switched on automatically. but magnetron doesnot get started untill i start the timer on the microwave. how can I stop rotatorm...


This is usually caused by either a bad door switch, a loose door switch mount, or a problem on the control panel.

Even though a door switch clicks, it may still be bad inside. Its continuity must be checked.

Switch or mount trouble can be caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

If you or a friend decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

You can find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

We're happy to help and we appreciate your thoughtful rating of our answer.

Mar 06, 2008 | Microwave Ovens

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