Question about Ricoh Aficio MP2352 Copier

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How to Remove error code SC865

I have tried to remove but still have the problem

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Hi there
I managed to find a list of Ricoh error codes with brief explanations of their causes here:
Ricoh copiers error code messages
It details the SC86? as hard disk or disk controller problems with SC865 being specifically the hard disk. I therefore doubt if you will be able to get rid of this fault without replacing at least the hard disk and possible the disk controller board as well.
Hope this is helpful, if so would you please register that with Fixya
Cheers

Posted on Nov 23, 2014

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Ricoh c6501 sp error coad sc 925 solution


SC925 B Net File function error *GW The NetFile file management on the HDD cannot be used, or a NetFile management file is corrupted and operation cannot continue. The HDDs are defective and they cannot be debugged or partitioned, so the Scan Router functions (delivery of received faxes, document capture, etc.), Web services, and other network functions cannot be used.
HDD status codes are displayed below the SC code: • Refer to the four procedures below (Recovery from SC 925). Here is a list of HDD status codes:
Display Meaning (-1) HDD not connected (-2) HDD not ready (-3) No label (-4) Partition type incorrect (-5) Error returned during label read or check (-6) Error returned during label read or check (-7) "filesystem" repair failed (-8) "filesystem" mount failed (-9) Drive does not answer command (-10) Internal kernel error (-11) Size of drive is too small (-12) Specified partition does not exist (-13) Device file does not exist


Procedure 1
If the machine shows SC codes for HDD errors (SC860 to SC865) with SC 925, do the recovery procedures for SC860 to SC865.
Procedure 2
  1. If the machine does not show one of the five HDD errors (SC860 to SC865), turn the machine power off and on.
  2. If this is not the solution for the problem, then initialize the NetFile partition on the HDD with SP5832-11 (HDD Formatting - Ridoc I/F).
    NetFiles: These are jobs printed from the document server using a PC and DeskTopBinder. Before you initialize the NetFile partition on the HDD, tell the customer:
    • Received faxes on the delivery server will be erased
    • All captured documents will be erased
    • DeskTopBinder/Print Job Manager/Desk Top Editor job history will be erased
    • Documents on the document server, and scanned documents, will not be erased.
    • The first time that the network gets access to the machine, the management information must be configured again (this will use a lot of time).
  3. Before you initialize the Netfile partition with SP5832-11, do these steps:
  4. Go into the User Tools mode and do "Delivery Settings" to print all received fax documents that are scheduled for delivery. Then erase them.
  5. In the User Tools mode, do Document Management> Batch Delete Transfer Documents.
  6. Do SP5832-11, then turn the machine power off and on.
Procedure 3
  1. If "Procedure 2" is not the solution for the problem, do SP5832-1 (HDD Formatting - All)
  2. Cycle the machine off/on.

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SC 865 - the hard disk detected an error.Error detected other that the bad sectors error SC 863 or the CRC error SC 864.Reset the error code by turn the operation switch and main power switch OFF and ON.Try disconnect and reconnect the hard disc connectors and verify the cable.

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SC865 (HDD access error) is displayed when the power is turned ON, and SC819 (kernel stopped) is displayed when the power is turned OFF and ON.
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Repair by initializing the HDD image disk space (SP5-832-002).

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Your message is not clear because you have not told us what type of machine you are having problems with.
As far as I can tell it is a Ricoh copier. First of all I would suggest turning off the machine, leaving it for 5 minutes and then restarting it. Sometimes it is just a sensor which is throwing a fit! Next I would check the toner level and the waste toner bottle. Finally check that the paper pathways are clear.
These are just commonsense suggestions and I apologise if you have already tried these.
Further research on the internet shows that it may be a hard drive error, if you can locate the hard drive -with the power off - check all the connections. If you still have no luck then you may need to format the drives
http://www.copytechnet.com/forums/ricoh-savin-gestetner/12877-ricoh-aficio-mp-c4500-error.html
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These SC errors are related to the Hard disk.
Re - enter SP mode: Clear, 107 and press and hold Stop button for 3 secs.
Enter SP 5832-008 and press #,(Mail Tx data) to initialize the HDD. Then switch off and on the machine.
If still with error, replace the HDD.
Attention not to change any others SP modes - very sensitive settings!

Good luck and please rate me, thanks.

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