Question about Toshiba Televison & Video

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My Blu-Ray player will no longer recognize dvds or blu-ray discs

I have a BDX1300KU and no firmware updates are available. I put in an MP4 disc not knowing it wasn't on the list of approved discs and it played as a data disc very well! Once I put in a dvd or blu-ray the machine would no longer recognize them as acceptable (have for over a year). Technician at Toshiba said I corrupted the firmware - no updates available, and should take it to a repair center. That would probably cost more than the player. I would like to try to put the original firmware back on, but the tech said I couldn't and it is not on the Toshiba site. I would like to try that in order to save the player, but I don't know how and even if it is firmware or software or what. I'm lost, please help!

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  • Rob Davis
    Rob Davis Nov 25, 2014

    I can still run the MP4 disc which makes no sense to me

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  • 55 Answers

Yes Follow the instructions below (Scroll down to Automatically Upgrade Firmware over Internet)
http://support.toshiba.com/sscontent?docId=98083912#14
Download user guide below for related infomation on page 23
http://www.helpowl.com/manuals/Toshiba/BDX1300KU/170163

Posted on Nov 28, 2014

Testimonial: "Joe's fix will not help because there is no "upgrade" available for that model, and the technician said there was no current firmware available for me to try to download and copy over the corrupted files. I tried both upgrading and reinstalling through Toshiba but no file was available. Frustrating!"

6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

  • 45 Answers

SOURCE: firmware update

Here's the link to the newest firmware.
http://tinyurl.com/54a9wo

Posted on Jun 15, 2008

  • 11 Answers

SOURCE: WILL NOT PLAY SOME BLU RAY DISCS

http://us.lgservice.com/index_b2c.jsp

Posted on Feb 05, 2009

  • 98 Answers

SOURCE: Sony BDP-S300 won't play any Blu Ray discs

Sounds like a defective Drive

Posted on Feb 06, 2009

ginko
  • 19396 Answers

SOURCE: Unit plays DVD but no longer Blu Rays

That is because of a dirty or defective lens. When lens is dirty, the unit may still operate on regular CDs and DVDs and not be reading BD.

Try first using a lens cleaner for Blue Ray: Maxell 190054 Blu-Ray Lens Cleaner

If that does not work, the unit may be disassembled, and lense cleaned with q tips and isopropyl alcohol or cleaning solution. See below:

How to Clean the Laser Pickup Lens on your DVD Player


How to safely clean a DVD lens?


Clean DVD lens, or replace player?


Clean CD or DVD ROM lens with a brush?


Cleaning your DVD drive


How to clean a DVD player


How do I clean my DVD player optical lens isoproponol alcohol

Being this a blue ray unit , I would suggest calling support instead of disassembling the unit by yourself.

Regards

Posted on Feb 10, 2009

  • 2 Answers

SOURCE: BD-HP21U problems playing discs

You have inadvertently downloaded the US (or other region) version of the firmware. Unfortunately if you try and download the UK version the HP21 just tells you you have already installed it. I was told mine the only way to reset it is for it to be sent to Sharp or you can wait for a new firmware update.

Posted on Oct 06, 2009

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