Question about Dyson DC28 Animal Airmuscle Vacuum Cleaner
I started to take the brush bar out because it looks like it is removable but then I saw the belt cover and the belt holding it in place and it does not look like something I want to attempt without asking first to make sure I get the proper directions.
Hi there, it's Jack at Dyson.
DC28's cleaner head is a complex assembly which is not engineered to be dismantled. We'd advise against attempting this - any damage caused would not be covered under your Dyson warranty.
If you'd like some guidance on maintaining your DC28, please email askdysonUS@dyson.com and someone will be in touch as soon as possible.
Posted on Nov 27, 2014
It"s big job
Posted on Nov 23, 2014
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Posted on Jan 02, 2017
SOURCE: Dyson DC14 Brush Bar won't turn
You don't need to take it for repairs, I just corrected the same problem on the phone with a tech. Have the head on your lap, make sure the end nearest the little belt has the rounded side of the bar facing you. The squared off end faces towards the machine. Place your left hand pointy finger under the bar (the 2 inch bar next to the little belt) and lift up, while finessing the loose end of the bar into place, with the rounded part still facing you. Then it sort of snaps into place. Now, replace the face plate. In the upright mode, starting at the carpet dial, switch the dial back and forth between carpet and bare floor, ten times. (the tech actually referred to this as re-setting the vac. LOL) Plug the vac in, incline the hand, and start. It should work. It didn't for me the first time and made a horrible sound. That meant I had to go and repeat the process again, but lo and behold, IT WORKED! When in doubt, call the tech and don't let them get away from you; have them stay on the line until the problem is resolved.
Posted on Oct 10, 2009
Stand vacuum up and with it plugged in. Rotate knob between carpet and bare floor and back 5 times leaving it on carpet when finished. Rotate vacuum back from upright position and lay vacuum on the floor, rotating it onto its side. Turn vacuum on.
Posted on Dec 23, 2008
You can remove that short length of pipe very easily. Just pull it away from the fitting at the vacuum end and unscrew it from the brush bar end. While you've got it off, check it for splits (which are common) and replace it with a new one if it is damaged.
Posted on Jan 06, 2010
Testimonial: "Solved problem first time,also one we thought was a manufacturing fault,that side hose uremovable,were doing it wrong and this told us the right way."
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