Question about KitchenAid 6000 HD STAND MIXER 6 qt BIG Super Capacity Countor Black Professional Large Refurbished

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KitchenaidKsm6573CER1 the shear pin retaining fell out

The shear pin fell out

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  • Ross Keen Nov 30, 2014

    Hi Angela , I want to help you with your question, but I need more information from you. Can you please add details in the comment box? Which shear pin where? The external planetary one?



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If you are referring to the pin that holds the stand-lift lever to the stand-lift mechanism, then you'll have to remove the Motor Housing, remove the motor and the three screws below it. Then you'll want to seperate the Column from the Base by removing the three screws at the bottom of the Base. You can then access the lift assembly and all you need to do is reassemble the lever and the plastic hitch (forgot the specific name) to the bar with the spring and nut on the bottom, then secure it in place with your shear pin. (The pin may have to be re-bent into shape with needle-nose pliers, and I also advise putting "Locktite" onto the threads of the six screw that are used to secure the base and column to the lower gearcase.)
I hope this helps!

Posted on Jan 14, 2015


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The power head nose that the mixing paddle snaps into fell off the mixer exposing the nose gear and ring gear inside the head. There is no apparent locking mechanism to hold the plate in place to the...

Hi BOBLUCAS820. From the symptoms you describe, I believe it is your Planetary/Agitator Shaft assembly that has fallen from the ‘head’ of your mixer. More than likely, the retaining pin or clip which secures the Agitator Shaft assembly to the Planetary has ‘sheared’ or broken, allowing the whole assembly to ‘fall’ out of the mixer head.
The good news is that this can be fixed quite easily (OK, maybe with a little effort) by yourself if you are a DITY type person, feel adventurous, and your mixer is not under warranty. However, before you start to disassemble your mixer, be sure you have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website:
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Turn to pages 4 & 5, titled “Case, Gearing and Planetary Unit”, which provides and exploded view for the disassembly and reassembly of your mixer, along with all the parts. I suspect your errant part is Illus No. 18, Retaining pin. There are two shown on page 4, and possibly Illus No. 25, Retaining Clip.
To gain access to these pieces will require removing the Transmission Housing (Illus No. 7), removing all the lubricating grease and removing the Illus No. 21, Bevel Gear. You’ll need a regular or Phillips screw driver, retaining clip pliers, and punch driver. When you remove the grease form the transmission cover and gears, be on the lookout for pieces of the Retaining Clip (Illus No. 25). The pieces of the sheared retaining pin should be found between the Bevel gear and the Worm Follower gear (Illus No. 19). With the transmission disassembled, you should be able to determine what parts need to be replaced and can order online.
You’ll need to replace the grease you removed with new grease. You should use a food-grade grease that you can order online (although I’ve seen automotive bearing grease used too – your call). Do not try to reuse any original grease as it may have ‘debris’ in it.
Here are five potential vendors in no particular order:;;;; and You should search for ‘food grade grease’. Prices can vary widely between vendors, so do your comparison shopping.
It can be messy but quite gratifying to diagnose and repair your mixer yourself.
Finally, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer, should you decide to go that route.
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If this solution was helpful, please rate it, thanks! – hslincoln

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