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Did not receive dvd ordered

I HAD REPORTED TO THE POST OFFICE IN PLENTY OF TIME THAT WE WERE GOING TO OUR WINTER HOME IN FLORIDA. I KEPT WONDERING WHY I HD REC'D MY DVD. THE TRACE I PUT ON DVD INDICATED I WAS INDEED DELIVERED. WHERE WAS IT DELV'D? I BELIEVE THE USPO DOES FORWARD OUR MAIL BUT WE NEVER RECEIVED THE DVD. TODAY I REORDERED THE DVD BUT WANT TO KNOW WHERE THE DVD I ORDERED IN JULY OF THIS YEAR. THE ORDER NO. 116-5860326-3783464 SAYS DELVD 10-28-2014. SO, WHERE IS MY DVD?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
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Posted on Jan 02, 2017

MediaMan85
  • 163 Answers

SOURCE: sort incoming time for received e-mails

Depending on what client you are using, clicking on the "triangle" in the date column toggles between sorting ascending and descending.

MM85

Posted on Jul 22, 2008

  • 352 Answers

SOURCE: Goods not received

Hi nixon_b,

You really nee to contact paypal customer service to have this issue resolved.

1-402-935-2050 (a U.S. telephone number) 4:00 AM PST to 10:00 PM PST Monday through Friday
6:00 AM PST to 8:00 PM PST Saturday and Sunday


anaanymous

Posted on Oct 16, 2008

mahhek
  • 656 Answers

SOURCE: i ordered something from e-bay september 22nd;

You can contact the Ebay Customer support and lodge a complaint against the seller. Ebay will try to get in touch with the Seller and provide you the details. Ebay will take necessary action against the seller (if found guilty) which may result his account suspension with Ebay.

Even if your item is not shipped your payment is protected by Paypal Buyer protection plan.

Posted on Oct 06, 2009

  • 1 Answer

SOURCE: i ordered thru beastro bandanas with paypal. i

I checked with the Beastro Bandanas company as I found this "problem" and was concerned about ordering. They explained to me what occurred and the difficulty they had in resolving your problem.

After several communications from you and responses from them, that you did not respond to, in particular asking you for the specific items that were missing and explaining they do not have telephone customer service and you were only calling a message service.

Once they received a response from you that explained which items you were missing, they were shipped the next morning (10/23) and based on the USPS delivery confirmation scan arrived to you on (10/26.) I have to agree with them, this could have been resolved much sooner if you would have taken the following approach.

Set and assumption of foul play, anger, threats and demands and rather assume they want to fix the problem.

Utilize the communication tools provided, as they will get the best response. That is why they are there and in the policies for contact.

Spell out the problem, with specifics (missing items is not fixable without knowing which items)

Wait a reasonable amount of time for a response (as indicated in company policy statements.)

Monitor, read and respond to communication back to you.

Escalate the issue only if the company does not respond (in a reasonable amount of time and according to there published policy) or do respond that they will not fix the issue.

My order went perfectly, and I believe had your initial message or email said I am missing Bandanas X, Y and Z. they would have sent them out right away.

Posted on Oct 30, 2009

dongkikz
  • 440 Answers

SOURCE: I am forwarding email message from

help.yahoo.com

Posted on Mar 18, 2010

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