Question about Water Heaters
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Posted on Jan 02, 2017
have you checked the error codes on the heater?
you can do this by powering off the controler and pressing the up and down keys for a few seconds. this should take you into the diagnostics mode scroll using the up and down keys till you find the one that has the letter E on it and that will give you the last 8 error codes write them down and get back to me
Posted on Jul 29, 2009
It sounds like your gas/air mixture needs to be adjusted. The flame should have just the slightest amount of white, at the very tip. The rest should be evenly blue. There is an air vent adjustment in the line to the burner, right after the gas input.
Posted on Sep 03, 2009
Have 2 of these Rheem units in my house. Both had this same error code within 30 days of each other. And my neighbor has 2 units as well - and guess what - 2 months after mine stopped working because of the code - so did theirs. It is not something that can be fixed. It is a manufacturer's defect - and it looks like Rheem has yet another class action on their hands (like the one for the RTG - 74 PVN). They need to do a recall to repace these units.
Posted on May 08, 2010
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