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How to open a jammed stuck roll up door - Building Materials

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You dont even want to try! Most of the time it is a broken spring at the top. It is extreemly dangerous to fiddle with this as it had a lot of stored energy when wound up. Many people have badly hurt themselved trying to fix what they know nothing about. CAll a door pro to be safe.

Posted on Nov 27, 2014


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It is telling me to open the rear compartment and clear the paper jam. However, there is no jam. I have already tried to hold the help and ok buttons simultaneously with no change.


Turn off the printer.
Open the rear access door.
You need the clean the rubber rollers with lint free cloth. There could be dust particles stuck on the rollers. Cleaning it with lint free cloth ( clean upwards exactly like the rollers roll after picking up the paper )

Close the rear access door firmly.

The printer should work fine.

* Please rate this solution with Thumbs up and comment to help us improve providing support

Nov 30, 2010 | HP Photosmart C4150 All-In-One InkJet...

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My 5250 printer has a message saying paper is jammed but upon opening the back as per instructions there was nothing there but the message does not go away and nothing else will work,

When you open the Rear access door and you dont find any paper stuck, Clean the rollers with a lint free cloth ( little damped in water ) and clean the rollers exactly the way the paper is rolled ( upwards )

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Asked me a paper was jam

You didnt wrote where it is the paper jam.
Here are few common jams:
  1. if the paper jams in fuser unit, do/check next:clean the paper delivery rollers ( when you open left door its two roller on axis beneath the drum ), check the sensor flapper beneath the drum unit if its worn out you need to replace it, does the paper comes out like bent in the roll? open fresh pack of the paper and try again it could be moisture fault.
  2. the paper stucks in pickup section, clean the paper pickup, feed and separation roller, to do that remove paper drawer and you will be able to see the rollers on left inner side.Open the lower leftside door and check the paper senzor in the middle.You can apply some wd40 on spring of flapper or on left side bushing.
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Paper is jammed. Don't know how to get it out. (Can't find manual).


The link below will provide you with Video of how to clear Paper Jam error on printer

Steps to resolve Paper Jam issue

1. Disconnected the power cord from back of printer.
2. Open the Rear Access Door.
3. check if there is any paper piece stuck in rollers.
4. Clean the rollers using link free cloth ( wipe rollers in same way the paper is rolled [ wipe upwards )
5. Close the rear access door
6. Open the front access door
7. Check for any paper stuck in carriage rod
8. Close the front access door.

Please remove all the paper's from paper try and re-stack the tray, make sure the papers are free and does not has moisture. Please the paper in tray

9. Connect the power cord back and power on the printer.

This should fix the issue.

Also, download the manual from the the link below

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Everytime intry to print it keeps coming up as paper jam or open/close door. which there is no paper jam and door is closeed


To fix this kind of error, remove the ink cartridge and turn the printer upside down and gently shake it.Check if anything comes out.If nothing goes, or you can't hear anything rattling around, get a piece of card stock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there. Open up the printer and clean the insides with a soft cloth and a brush. That should remove all the bits of paper inside.The teeth on the roller sides may have some dirt stuck on them which does not allow the rollers to roll freely and hence is as bad as paper jam. The idea is that the rollers do not roll whether because of paper or some dirt on the roller teeth. They have to be cleaned.

Thank you !!

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My printer scans an Image then when the paper goes through it gets stuck half way and says carridge jam

Turn off the Printer
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Check if the Rollers have any dust/ bits of paper
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Close the rear access door
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Carraige Jam

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Xerox 1008: Paper Jam when no paper is stuck

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