Question about Microtek Office Equipment & Supplies
SCANNER NOT FUNCTIONING CODE 3 ERROR : WHAT IS IT ???
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Posted on Jan 02, 2017
Stepper Motor Failures
Within the first 6 months of purchase I had to return the scanner twice to replace the stepper motor. The symptoms of stepper motor failure are a loud grinding noise during scanning followed by the enlightening message:
"The scanner has reported a hardware error. The present function cannot be continued. Sense: 0x04620000"
service required to fix stepper motor
Posted on Apr 12, 2009
The driver for this device might be corrupted, or your system may be running low on memory or other resources. (Code 3)
Here are some things that you can try to resolve this problem.
Close some open applications
If the computer has insufficient memory to run the device, you can close some applications to make memory available. You can also check memory and system resources, and the virtual memory settings.
The device driver may have become corrupted. If the driver is corrupted, uninstall the driver from Device Manager and scan for new hardware to install the driver again.
You may be prompted to provide the path of the driver. Windows may have the driver built-in, or may still have the driver files installed from the last time that you set up the device. However, sometimes, it will open the New Hardware Wizard which may ask for the driver. If you are asked for the driver and you do not have it, you can try to download the latest driver from the hardware vendor’s Web site.
You may have to install additional random access memory (RAM).
Posted on May 21, 2009
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