Question about Canon PIXMA MP620 All-In-One InkJet Printer

1 Answer

I couldnot copy anymore and heard a lot of noise and error 5C00. I moved the cartridge cradle to the left and cleaned a 1cm square pad and the surrounding from ink and now I get the same noise and cod

I couldnot copy anymore and heard a lot of noise and error 5C00. I moved the cartridge cradle to the left and cleaned a 1cm square pad and the surrounding from ink and now I get the same noise and code 5C20. please help?

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

  • Expert
  • 79 Answers

5C00 means that a Generic Service error has occurred in your printer.
Chech that the Timing Strip is in the right position and the carriage guide/Cord that moves the carriage left and right isn't gone out of the motor wheel or at the left side on the plastic wheel
If this happened try to replace the guide on the wheel - motor
If the timing strip (a little strip with a lot of little vertical lines on it is dirty, clean it with water. DO NOT USE Alcohol or other solvents, if just one of the vertical lines are damaged you have to change the strip.
Hope the best, ADCSFXworks Printing Center

Posted on Nov 27, 2014

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

SOURCE: error message 5C20

Error message 5C20

Posted on Aug 24, 2008

  • 1 Answer

SOURCE: Canon Pixma MP810 Error messages 6A00, 5110, 5C20, 5100

Pixma pro 9000
service error 5110 after paper jam.
BEST QUICKEST WAY TO FIX THE PROBLEM!!!!
DUST BLOWER ALL OVER THE AREA INSIDE
AND TURN IT BACK ON U SHOULD HAVE SOLID
GREEN LIGHT FOR SURE!!!!!!!!

DAMN I CAN'T BELIEVE I BROUGHT THIS SAME PROBLEM
TO SERVICE CENTER THE FIRST TIME!!!
NO MORE WORRIES!!!

Posted on Mar 06, 2009

  • 214 Answers

SOURCE: Error code 5010 and 5C20

on't know this error code, but this info might help
With thanks to a canon tech Ok Well again I will repeat this answer with a titch more detail.
The 6A00 is a Canon generic code for paper path jam. Some where in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code. As a Canon tech, I usually find the code, almost 90% of the time, is related to the purge unit being jammed with something and not being able to move. Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like. And yes I have found all those things in a purge unit. The offending item needs to be removed or the purge unit needs replacement. A Pixma MP830 would still be under Canon warranty, get it into a shop and save yourself the hassel. 
Incidently, the 6A00 error pertains to all Canon printers made in the last several years, its not just used in one model. And its always a paper path error or purge unit.
I forget myself so here goes, the purge unit, called a spittoon assembly in an HP, lexmark, and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing. That is why you'll find the print head assembly parked on top of it. It also has a an electrical pump to milk the print heads and test for ink flow.

Procedure to reset Printer canon MP145 and Canon MP160 with Error Code Message for Printer Canon MP145 and Canon MP160, you can find error code message the end of this post:
1) With the printer powered off but connected to a power source, press the Power button while pressing and holding the Stop/ Reset button.
2) When the Power is lit, press the Stop/Reset button two times while pressing and holding the Power button.
3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a service mode. (Waiting for menu selection)
4) When the on/off lights in green, press the Stop/Reset button the specified number of time(s) according to the function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in orange and green, starting with orange.)note: press 4 times for waste ink counter reset.
The number of the Reset
button pressing
LED Function Remarks
0 time Green Power off
1 time Orange Service pattern print
2 times Green EEPROM print
3 times Orange EEPROM reset
4 times Green Waste ink counter reset
5) Unplug cable power. (for MP145 / MP150)
6) Turn Off Power. (for MP160)
Error Code :
E2-2 = No paper (ASF)
E3-3 = Paper jam
E4 = No ink
E5-5 = The ink cartridges are not installed or a non-supported ink cartridge is installed, or the ink cartridges are not installed properly
E8 = Waste ink absorber full, or platen waste ink absorber full
E9 = The connected digital camera / video camera does not support Camera Direct Printing
E14 = The Ink cartridges whose destination are wrong
E15 = Ink cartridge is not installed E16 - Ink remaining is unknown
E16 -E19 = Failed to scan head alignment sheet
E22 = Carriage error
E23 = Paper feed error
E24 = Purge unit error
E25 = ASF(cam) sensor error
E26 = Internal temperature rise error
E27 = Waste ink absorber full or platen waste ink absorber full
E28 = Ink cartridge temperature rise error -
E29 = EEPROM error
E33 = Paper feed position error
E35 15 = USB Host VBUD overcurrent error - USB
E37 17 = Abnormal motor driver error
E40 20 = Other hardware error
E42 22 = Scanner error

Posted on May 14, 2009

komguy
  • 2306 Answers

SOURCE: Canon MX7600 error 5100, 5C20

Yes, 5100 means the carriage is not moving back and forth properly or there is grease on the encoder strip behind the carriage assembly. Grease spots make it lose count and slam into the side and grind gears. You need to clean the strip with a Q-tip moist with alcohol, but very carefully, not too much pressure on the strip.

Posted on Dec 13, 2009

pineworks
  • 4041 Answers

SOURCE: canon mx300 states error 5100 check printer. when

Hi You can Try 2 things.

ERROR 5100 means that there is some foreign object blocking your cartridges carriage that disables it from moving. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there



Next try.

It may be a piece of paper or a scotch tape or a staple wire.
Solution 1:
Clean the timing strip.

Solution 2:
The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough .

Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism.


Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Posted on May 18, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

5C00 Error Code as well as yellow and green alternating lights


To fix this error is much easier than it looks. Unplug the printer power. Move the ink cartridge cradle to the left. Over to the right you will see a small pad about 1cm square. This pad and the area around should be covered with ink. Get a cloth and press down on this pad - it's not fixed so should come away with the cloth, otherwise use tweezers gently. Squeeze the pad several times between your thumb and forefinger while inside the microfibre cloth to remove ink build up. Then when not much ink comes out on the cloth, clean the area in the printer around the pad so that looks free from ink too. Then position the pad back in place, move the cradle back into position, plug in and switch on - should work fine now.

Jan 14, 2017 | Office Equipment & Supplies

1 Answer

My printer makes a lot of mechanical noise en doesn't print nor copy anymore and gives sign 5C00


junk it as new printers are cheaper than ink cartridges prices start at $20.00 upwards depending on what you want

Nov 07, 2014 | Canon PIXMA MP620 All-In-One InkJet...

1 Answer

Error 5C00, printer rattles and doesn'twork


The ink pad may be filled with ink.
  • When you open the lid the ink cartridge cradle should slide all the way to theright of the printer.
  • Unplug the power from printer then gently slide the ink cartridge cradle to theleft.
  • Beneath the ink cartridge cradle's original resting spot you should see asmall ink pad about 1cm in .
  • Using tweezers you should be able to removethis ink pad.
  • Place the ink pad between two towels and squeeze until all the ink is removedfrom the pad.
  • Using a Q-tip gently clean any ink buildup from where ink pad resides within theprinter.
  • Remove the ink cartridges from the cradle and clean the print heads using adamp cotton ball.
  • Put everything back into the printer and let it set for a few minutes beforeturning it on.
  • Once the printer is on try printing.

Mar 07, 2011 | Cannon Office Equipment & Supplies

1 Answer

Printer error 5C00 printer carriage not moving across pixma ip3300


Fixing this error is much easier as it looks.

1. Unplug the printer completely.

2. Move the ink cartridge cradle gently to the left.

3. Over to the right at it's usual resting place you will see a small pad about 1cm square. This pad and the area around should be covered with ink.

4. Get a microfibre cloth and press down on this pad - it's not fixed so should come away with the cloth, otherwise use tweezers gently.

5. Squeeze the pad several times between your thumb and forefinger while inside the microfiber cloth to remove ink build up.

6. Then when not much ink comes out on the cloth, clean the area in the printer around the pad so that looks free from ink too.

7. Then position the pad back in place, move the cradle back into position, plug in and switch on - should work fine now.

But it's worth checking for any paper caught near the ink pad as my error occurred after a paper jam. Good luck smile.png

Jul 23, 2010 | Canon PIXMA iP3300 InkJet Photo Printer

1 Answer

I have error message 5c00


Unplug the printer completely. Move the ink cartridge cradle gently to the left. Over to the right at it's usual resting place you will see a small pad about 1cm square. This pad and the area around should be covered with ink. Get a microfibre cloth and press down on this pad - it's not fixed so should come away with the cloth, otherwise use tweezers gently. Squeeze the pad several times between your thumb and forefinger while inside the microfibre cloth to remove ink build up. Then when not much ink comes out on the cloth, clean the area in the printer around the pad so that looks free from ink too. Then position the pad back in place, move the cradle back into position, plug in and switch on - should work fine now. But it's worth checking for any paper caught near the ink pad as my error occured after a paper jam.

Jun 09, 2010 | Canon PIXMA iP90 Mobile Printer

1 Answer

Error Code 5C00


Fixing this error is much easier as it looks. Unplug the printer completely. Move the ink cartridge cradle gently to the left. Over to the right at it's usual resting place you will see a small pad about 1cm square. This pad and the area around should be covered with ink. Get a microfibre cloth and press down on this pad - it's not fixed so should come away with the cloth, otherwise use tweezers gently. Squeeze the pad several times between your thumb and forefinger while inside the microfibre cloth to remove ink build up. Then when not much ink comes out on the cloth, clean the area in the printer around the pad so that looks free from ink too. Then position the pad back in place, move the cradle back into position, plug in and switch on - should work fine now. But it's worth checking for any paper caught near the ink pad as my error occured after a paper jam. Good luck :)

Jun 07, 2010 | Canon PIXMA MP600 all-In-One InkJet...

1 Answer

I get Service error 5C00 for my Cannon i80


Canon USA has a down loadable file for the manual.

Here is the link.

Here is what is being said of this error on the forums:

Fixing this error is much easier as it looks. Unplug the printer completely. Move the ink cartridge cradle gently to the left. Over to the right at it's usual resting place you will see a small pad about 1cm square. This pad and the area around should be covered with ink. Get a microfibre cloth and press down on this pad - it's not fixed so should come away with the cloth, otherwise use tweezers gently. Squeeze the pad several times between your thumb and forefinger while inside the microfibre cloth to remove ink build up. Then when not much ink comes out on the cloth, clean the area in the printer around the pad so that looks free from ink too. Then position the pad back in place, move the cradle back into position, plug in and switch on - should work fine now. But it's worth checking for any paper caught near the ink pad

Apr 28, 2010 | Canon i80 InkJet Printer

2 Answers

5c00 error


Error 5C00 is Purge Cam Sensor error.First, make sure there is no paper jam anywhere in the machine.. look inside, rear, where the paper tray (output) is, etc to see if you find any shreds or torn paper that may have gotten stuck and you didn't see.Look carefully in the zone of Purge unit, using flashlight in the right side on printer.If this not help your printer need repairing.

Nov 04, 2009 | Canon PIXMA MP510 All-In-One InkJet...

1 Answer

5c00 error code


A 5c00 error relates to the sensor in the purge unit, which is where the carriage stops on the right hand side of the printer. You may find that the ink has built up in the purge unit and it will need to be washed out in warm water. The sensor in the purge unit will need to be removed before washing the unit.

Fixing this error is much easier than it looks. Unplug the printer completely. Move the ink cartridge cradle gently to the left. Over to the right at it's usual resting place you will see a small pad about 1cm square. This pad and the area around should be covered with ink. Get a microfibre cloth and press down on this pad - it's not fixed so should come away with the cloth, otherwise use tweezers gently. Squeeze the pad several times between your thumb and forefinger while inside the microfibre cloth to remove ink build up. Then when not much ink comes out on the cloth, clean the area in the printer around the pad so that looks free from ink too. Then position the pad back in place, move the cradle back into position, plug in and switch on - should work fine now. But it's worth checking for any paper caught near the ink pad as my error occured after a paper jam.
To reset canon i80 after fixing ink overflow, i was able to follow this reset. i90 i believe is the same.

Try the following procedure:
1)Turn off the printer. Press and hold the Resume/Cancel and Power buttons at the same time.
2)Release the Resume/Cancel button. (continue to hold down the power button)
3)While continuing to hold down the power button press the Resume/Cancel button 3 times then release both buttons.
4)The LED should now be green. Press the Resume/Cancel button 4 times. The led should be green.
Power it off and back on and you should be good to go!


Good luck :)

Oct 22, 2009 | Canon Pixma iX5000 InkJet Plotter Printer

1 Answer

Cannot get printer to print


1. Unplug the printer completely. Move the ink cartridge cradle gently to the left. Over to the right at it's usual resting place you will see a small pad about 1cm square. This pad and the area around should be covered with ink. Get a microfibre cloth and press down on this pad - it's not fixed so should come away with the cloth, otherwise use tweezers gently. Squeeze the pad several times between your thumb and forefinger while inside the microfibre cloth to remove ink build up. Then when not much ink comes out on the cloth, clean the area in the printer around the pad so that looks free from ink too. Then position the pad back in place, move the cradle back into position, plug in and switch on - should work fine now. But it's worth checking for any paper caught near the ink pad as my error occured after a paper jam. Good luck :)

Make sure to clean all the parts thoroughly.
If this does not resolve your issue, let me know.

Jan 09, 2009 | Cannon Office Equipment & Supplies

Not finding what you are looking for?
Canon PIXMA MP620 All-In-One InkJet Printer Logo

144 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

old marine
old marine

Level 3 Expert

2005 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...