Question about Office Equipment & Supplies
I tried the reset button; but it continuously flashes orange in color nothing more
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Posted on Jan 02, 2017
That usually means that the chip on a re-manufactured cartridges had not been reset properly.
Ensure you removed the little cello strip from bottom side of cartridge.
Try unplugging printer power cord for five minutes, and also re-fitting cartridges.
If that does not work call the company and have them replaced.
Note: for the future, it is better buying always original new cartridge rather than refilled/refurbished ones, as you do not know as many times a refilled had been used. On sporadic occasions refilled cartridges can fail and damage the printer.
Posted on Apr 11, 2009
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