Question about Ricoh Aficio MP C3501 Multifunction Color Copier

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How do I prevent envelopes from getting creased on a Ricoh MP c3500?

I have been printing on envelopes, but they come out creased and wrinkled. Someone once showed me a trick, but I can't remember what it was because it has been so long, but it involved lifting a roller? Or opening a lever??

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  • paulfvincent Nov 25, 2014

    There is no lever. Your best bet is to download the Operator's Manual from Ricoh-USA.com and it will show you the options for printing on envelopes from the bypass tray.

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Hopefully you are using the bypass when printing them. Creasing is only caused by two things. Moisture in the paper and uneven fusing. Make sure when you are printing them you select thick 2 in the printer properties pull down menu. If the problem continues switch the feed direction and possibly the brand of envelopes. The same thing applies to printing labels (the thick 2 setting will provide the necessary heat to properly fuse the toner). But when copying, push the # key and select thick paper from the menu there.

Posted on Nov 23, 2014

Testimonial: "I am using the bypass tray. Unfortunately, we can't change envelopes. I had it set to thick 2 as well. I can try to change the direction, but I remember our repair guy showing me a lever to move to an open position so it does not crease. Does that sound remotely familiar?"

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SOURCE: Ricoh Aficio MP C3500 Error Code SC529

It would help to know the code. Like SCxxx.

Posted on Mar 27, 2009

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SOURCE: how to print envelopes aficio ricio mp c4500

On an MP-C4500, envelopes must be printed using the bypass tray (the fold-out tray on the right hand side). Put the envelope in face-down and tighten the two fences so the envelope is snug.

When printing the envelope, make sure the print driver is set for the correct envelope size. If envelopes tend to jam in the printer, try setting the bypass paper type for thick paper.

Posted on May 29, 2010

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