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The sound on the neon tv is not on but picture is working fine

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You should have a look at your tv settings and choose a working sound profile. Try BG or DK.

Posted on Nov 21, 2014

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Posted on Jan 02, 2017

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I am happy to help, unfortunatly your main/input board is malfunctioning, it is a problem with the processor. I had a 32' Viewsonic on my bench last week with the same symptoms.
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1 Answer

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Hi
There are different possibilities in your case¸but what happened to me ...
The LCD Backligh is out , I mean the bulbs or neons of the screen BACKLIGH, you have to check either the lights itself or the driver circuit which supply the HV to operate it, usually its a separate small long PCB beside the TV main board .
You can try this trick , Keep all lights off in the room and bring a table lamp, preferred a white neon one and face it lighted on the top of the screen with the TV on , try watch a very dark but exact picture with the sound you are hearing. This is a way to be sure that it is LCD backlights problem when using an external light to illuminate the screen .
It worked for me ,Good luck

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