Question about Canon Pixma MX922

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When I send a fax there is a thin black line from the top of the page to the bottom. Is there a way to make this line disappear?

Cleaning the rollers and the trying to clean all the parts that feed the paper in.

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  • Canon Expert
  • 105 Answers

Hi
if you scan documents through ADF (auto document feeder), open the scanner lid and check / clean the thin strip of glass on left of the main scanner panel. Use windex or similar window cleaner.
good luck

Posted on Nov 22, 2014

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: heavy black line

Run the "Clean Bottom Plate" routine under the "Maintenance" tab. I ran it about 8 times and it finally got all the gunk out.

Posted on Feb 01, 2008

  • 1 Answer

SOURCE: Copying with page feed results in a vertical line on every page

There must be a strip of glass about one inch wide, next to
the large glass. There is the problem !
Clean that strip thourougly. When you use the feeder the pages
are scanned thru the small strip of glass.

Posted on Mar 28, 2008

SOURCE: Black line prints on back of paper

I have the same problem and I have not found any fix yet.

Posted on May 15, 2008

SOURCE: Vertical black line running length of the paper

I have a PIXMA iP5200 with the vertical black ink smear problem down the back of the paper. I called the local Canon printer repair facility, and a serviceman said that the black line is caused by too much ink in the ink absorber device below the paper path. He said to fix it would cost $60 to $90 because it requires disassembling part of the printer, replacing the absorber foam, installing a longer tip for the excess ink, and reassembling and testing the printer. I asked if this would be a permanent fix. He said no, that the problem could reoccur.

Given the cost of repair and the age of the printer (over 3 years), I decided today to buy a Canon MX850 All-in-One printer at the local Staples, which cost me $169 after a $30 mail-in rebate from Canon. The MX850 uses the same printer cartridges as the iP5200 and offers lots more features

Except for the recent printing problem, I got excellent results and service from the iP5200 over the time I used it.

Jim
Portland, OR

Posted on Oct 22, 2008

yooperbud
  • 8637 Answers

SOURCE: mp810 paper feed issue

Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud

Posted on Jan 27, 2009

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I have a Canon Pixma iP1900, it will initially grab the paper but then the paper will just stop but the printer will continue while the paper doesn't move. Then when I cancel the printing it tells me that...


Hello -

From Support information I found on the Canon website, the paper feed rollers of your PIXMA iP1900 may need cleaning.

Source:
https://www.canon.co.uk/support/consumer_products/content/faq/?itemid=tcm:14-609974

The feed roller cleaning function allows you to ckean the paper feed roller. perform feed roller cleantng when there are paper particles sticking to the paper feed roller and paper is not fed properly.
The procedure for cleaning the feed rollers is as follows:

1.Prepare the printer
Remove all sheets of paper from the rear tray.
2.Open the printer driver setup window
3.Click Roller Cleaning on the Maintenance tab
The confirmation message appears.
4.Execute paper feed roller cleaning
Make sure that the printer is on and click OK.
Paper feed roller cleaning starts.
5.Complete paper feed roller cleaning
After the rollers have stopped, follow the instruction in the message, load three sheets of plain paper into the rear tray, and click OK.
Paper will be ejected and feed roller cleaning will be completed.
+++

Best wishes.

Feb 07, 2018 | Canon PIXMA Office Equipment & Supplies

1 Answer

Cannon MP 250 crayon stuck between rollers


Description

Cleaning the Paper Feed Roller - MP250 / MP270

Solution

If the Paper Feed Roller is dirty or paper powder is attached to it, paper may not be fed properly.
In this case, clean the Paper Feed Roller. Cleaning will wear out the Paper Feed Roller, so perform this only when necessary.
You need to prepare: three sheets of A4 or Letter-sized plain paper
1. Make sure that the power is turned on, and remove any paper from the Rear Tray.
2. Open the Paper Output Tray gently, and open the Output Tray Extension.
3. Clean the Paper Feed Roller.
(1) Press the (Maintenance) button repeatedly until b appears.
(2) Press the Black or Color button.
The Paper Feed Roller will rotate as it is cleaned.
4. Clean the Paper Feed Roller with paper.
(1) Make sure that the Paper Feed Roller has stopped rotating, and load three sheets of A4 or Letter-sized plain paper in the Rear Tray.
(2) Make sure that b appears on the LED, then press the Black or Color button.
The machine starts cleaning. The cleaning will be completed after the paper is ejected.
If the problem is not resolved after cleaning the Paper Feed Roller, contact the service center.
NOTE:After the cleaning is completed, press the Stop / Reset button to return the LED to the copy standby mode.

Oct 28, 2017 | Office Equipment & Supplies

1 Answer

My pictures are coming out with pink or purple streaks. Every time I print a picture, the streaks are in different places, all going from bottom left to top right . I have changed the ink roll and the...


Try cleaning the paint roller.

6 Care and maintenance
Cleaning the paper feed roller To prevent misfeeds and to make sure your pictures look their best, we recommend that you keep the paper feed roller clean. Inspect the roller weekly for debris particles, and clean if necessary.
IMPORTANT: Unplug the power before cleaning the paper feed roller.
spacer.gif spacer.gif spacer.gif spacer.gif 1.Unplug the AC power cord from the power outlet.

2.Remove the paper tray from the photo printer, and leave the paper tray door open.

3.Lightly moisten a lint-free cloth with water.

IMPORTANT: Do not use cotton or cotton swabs to clean the paper feed roller.

autourg00462006id1604162.jpg 4.Use the moistened cloth to gently wipe clean the surface of the paper feed roller. Advance the feed roller with your thumb as necessary, and continue cleaning.

5.Allow the paper feed roller to fully dry before reconnecting the power.


Click below for the complete manual:

Kodak EasyShare Photo Printer 500 Manual

Hope this helps.

Zeppelinx12

Mar 11, 2011 | Kodak EasyShare Photo Printer 500

1 Answer

The paper isnt going through


If the paper feed rollers are not clean, they may slip and cause paper feeding problems.
The problem may be alleviated by performing paper feed roller cleaning.

1. Open the Printers folder.
- For Windows XP Home Edition Click/Select "Start," "Control Panel," "Printers and Other Hardware," and "Printers and Faxes."
- For Windows XP Professional Edition Click "Start" and "Printers and Faxes."
- For Windows 2000/Me/98 Click/Select "Start," and "Settings," then "Printers."
2. Right-click the icon of the printer for paper feed roller cleaning, and select Properties from the displayed list.
3. Click the Maintenance tab and click Roller Cleaning. 4. Remove all sheets of paper from the auto sheet feeder, and click OK. 5. Confirm the message to be displayed, and click OK.
Do not try other operations until printer's operation completes.
6. When the printer's operation is completed, follow the confirmation message to load three new sheets of A4 or letter-sized plain paper in the auto sheet feeder
7. Click OK.
8. Confirm the message to be displayed, and click OK.
Do not try other operations until all the three sheets are ejected.
Memo: The printer prints nothing on those sheets.
9. When all the three sheets of the paper are ejected, paper feed roller cleaning is completed.
10. Click OK.
Performing Roller Cleaning is completed.

Nov 09, 2009 | Canon PIXMA MP150 All-In-One InkJet...

2 Answers

My canon printer/copier does not feed paper in machine. makes all the sound but wont feed. help


1. Try cleaning the paper feed rollers

Instructions how to clean the paper feed rollers.
If the paper feed rollers become dirty, they may not be able to properly feed paper due to the feed roller's slippage.
If paper does not feed correctly, perform the following to clean the paper feed rollers:
  1. Open the Printers folder.

    - For Windows XP Home Edition : Click/Select 'Start,' 'Control Panel,' 'Printers and Other Hardware,' and 'Printers and Faxes.

    - For Windows XP Professional Edition : Click 'Start' and 'Printers and Faxes.'

    - For Windows Vista : Click 'Start,' 'Control Panel,' 'Hardware and Sound,' and 'Printers.'

    - For Windows 2000 : Click/Select 'Start,' and 'Settings,' then 'Printers.'
  2. Right-click the icon of the printer for paper feed roller cleaning, and select 'Properties' from the displayed list.
  3. Click the 'Maintenance' tab and click 'Roller Cleaning'.

    Remove all sheets of paper from the rear tray, then click 'OK'.
  4. Confirm the message, and click 'OK'.
    Note: Clicking 'OK' will activate the paper feed rollers 30 times. This activation will take about 90 seconds. Do not perform other operations until this operation has finished.
  5. Confirm the message, and click 'OK'.

    After the continuous paper feeding operations in step 5 have finished, load three sheets of plain paper and click 'OK'.


  6. Confirm the message, and click 'OK'.

    Note: “Feed roller cleaning is completed” message is displayed when the paper is fed and ejected.

    Click 'OK'.
Roller Cleaning is completed.

Sep 06, 2009 | Canon PIXMA MP190 All-In-One InkJet...

1 Answer

Error msg: Paper tray empty or jam, when there is not


Clean The Paper Feed Rollers Using The Unit's Operation Panel Ifthe paper feed roller is dirty, paper is not fed properly because thepaper feed roller slips. Cleaning the paper feed roller could resolvethe paper feeding problem. Please follow the instructions below toclean the Paper Feed Rollers directly from the unit. Caution:Since the cleaning process wears down the paper feed roller, performthis procedure only when necessary and no more than three (3) times.
  1. Ensure that the machine is powered on and remove any paper from the auto sheet feeder or the cassette.

  2. Use the <Feed Switch> button to select the paper source where you do the paper feed roller cleaning. Click for additional information.

  3. Press the <Menu> button.

  4. Use the right / left cursor button to select [Maintenance/settings] press the <OK> button.


    Note: This procedure is skipped if your machine is in Scan mode. Proceed to step 5.


  5. Use the right / left cursor button to select [Maintenance] and the press the <OK> button.

  6. Use the up / down cursor button to select [Roller cleaning] and press the <OK> button.
c170285.jpg
  1. Use the up / down cursor button to select [Yes], then press the <OK> button. (The paper feed roller cleaning starts.)

  2. Tocheck if the rollers are clean, load a sheet of Letter-sized plainpaper in the same paper source you selected in step 2, and press the<Open> button.

  3. Use the up / down cursor button to select [Roller cleaning] and press the <OK> button.
12981ef.jpg
Use the up / down cursor button to select [Yes], then press the <OK> button. (Paper will be fed.)


Note: If paper is not fed properly, repeat steps 4 through 10 above up to three times.

Paper Source
Press the <Feed Switch> button to switch to toggle between the Automatic Sheet Feed (ASF) or Cassette. The light will come on when the <Feed Switch> is set for that paper source.

Cassette

5e7b1b8.jpg


Note: When printing from the computer, if paper does not feed from the source you have selected on the operation panel, check Paper Sourcesetting in the printer driver. If the option is not set to 'Paper FeedSwitch', paper will feed from the source selected in the driver.

Nov 27, 2008 | Canon PIXMA MP830 All-In-One InkJet...

2 Answers

Not feeding


Have you still getting the problem, have you done cleaning of Cartridge, its nozzle and Contact strip.. then cleaning of Printer roller or carriage rack.. Do a Service of it or get it done by Technician.

Also check the feeder tray.. to grab paper one by one by printer.. Manually

Take all updates for printer and OS.




Oct 31, 2008 | Canon PIXMA iP1800 InkJet Photo Printer

1 Answer

On a Canon MP 460 printer, the paper will not feed in straight causing constant paper jams.


If the paper feed roller is dirty, paper is not fed properly because the paper feed roller slips. Cleaning the paper feed roller could resolve the paper feeding problem. Please follow the instructions below to clean the Paper Feed Rollers directly from the unit.Caution: Since the cleaning process wears down the paper feed roller, perform this procedure only when necessary and no more than three (3) times.
  1. Ensure that the printer is powered on and remove any paper from the Auto Sheet Feeder (ASF).

  2. Press the <Menu> button.

    mp460_copymenu.gif

  3. Use the right / left cursor button to select [Maintenance/settings], then press <OK>.

    mp460_maintenancesettings.gif

  4. Use the right / left cursor button to select [Maintenance], then press <OK>.

  5. Perform the paper feed roller cleaning three times.
    1. Use the up / down cursor button to select [Roller cleaning], then press <OK>.

      mp450_rollercleaning.gif
    2. When prompted to start roller cleaning, use the up / down cursor button to select [Yes], then press <OK>. (The paper feed roller cleaning starts.)

  6. Check if the paper feed roller cleaning procedure resolved the issue.
    1. Load a sheet of letter-sized plain paper in the ASF and open the paper output tray.
    2. Use the up / down cursor button to select [Roller cleaning], then press <OK>.

      mp450_rollercleaning.gif
    3. Use the up / down cursor button to select [Yes], then press the OK button. (Paper will be fed.)

  7. If paper is not fed properly, repeat step 6 up to three times.

Oct 21, 2008 | Office Equipment & Supplies

1 Answer

Canon PIXMA MP600 printer - paper feed


Issue: Paper feeds skewed
Solution: Clean The Paper Feed Rollers Using The Operation Panel - MP600

Clean The Paper Feed Rollers Using The Unit's Operation Panel If the paper feed roller is dirty, paper is not fed properly because the paper feed roller slips. Cleaning the paper feed roller could resolve the paper feeding problem. Please follow the instructions below to clean the Paper Feed Rollers directly from the unit. Caution: Since the cleaning process wears down the paper feed roller, perform this procedure only when necessary.
  1. Ensure that the machine is powered on and remove any paper from the auto sheet feeder or the cassette.

  2. Use the <Feed Switch> button to select the paper source where you do the paper feed roller cleaning. Click for here additional information.

  3. Press the <HOME> (A) button.

    mp600_home_scroll.jpg

  4. Use the Easy-Scroll Wheel (B) or press the right / left arrow to select [Settings], then press the <OK> button.

  5. Use the Easy-Scroll Wheel (B) or press the right / left arrow to select [Maintenance], then press <OK>.

  6. Use the Easy-Scroll Wheel (B) or press the up / down arrow to select [Roller cleaning], then press <OK>.

    mp600_rollercleaning.jpg

  7. Use the up / down cursor button to select [Yes], then press the <OK> button. (The paper feed roller cleaning starts.)

  8. To check if the rollers are clean, load a sheet of Letter-sized plain paper in the same paper source you selected in step 2.

  9. Use the Easy-Scroll Wheel (B) or press the up / down arrow to select [Roller cleaning], then press <OK>.

    mp600_rollercleaning.jpg

  10. Use the up / down cursor button to select [Yes], then press the <OK> button. (Paper will be fed.)

    Note: If paper is not fed properly, repeat steps 4 through 10 above up to three times.

Paper Source
Press the <Feed Switch> button to switch to toggle between the Automatic Sheet Feed (ASF) or Cassette. The light will come on when the <Feed Switch> is set for that paper source.
ASF
mp500_asf_led.gif
The above illustration shows a PIXMA MP500

Cassette

mp_500_cassette_feed_switch_led.jpg
The above illustration shows a PIXMA MP500

Note: When printing from the computer, if paper does not feed from the source you have selected on the operation panel, check Paper Source setting in the printer driver. If the option is not set to 'Paper Feed Switch', paper will feed from the source selected in the driver.
Click here to return to step 2

May 31, 2008 | Canon PIXMA MP600 all-In-One InkJet...

1 Answer

Won't take paper


Clean The Paper Feed Rollers Using The Unit's Operation Panel If the paper feed roller is dirty, paper is not fed properly because the paper feed roller slips. Cleaning the paper feed roller could resolve the paper feeding problem. Please follow the instructions below to clean the Paper Feed Rollers directly from the unit. Caution: Since the cleaning process wears down the paper feed roller, perform this procedure only when necessary and no more than three (3) times.
  1. Ensure that the machine is powered on and remove any paper from the auto sheet feeder or the cassette.

  2. Use the <Feed Switch> button to select the paper source where you do the paper feed roller cleaning. Click for additional information.

  3. Press the <Menu> button.

  4. Use the right / left cursor button to select [Maintenance/settings] press the <OK> button.


    Note: This procedure is skipped if your machine is in Scan mode. Proceed to step 5.


  5. Use the right / left cursor button to select [Maintenance] and the press the <OK> button.

  6. Use the up / down cursor button to select [Roller cleaning] and press the <OK> button.

    05sj00164_01_en.gif

  7. Use the up / down cursor button to select [Yes], then press the <OK> button. (The paper feed roller cleaning starts.)

  8. To check if the rollers are clean, load a sheet of Letter-sized plain paper in the same paper source you selected in step 2, and press the <Open> button.

  9. Use the up / down cursor button to select [Roller cleaning] and press the <OK> button.

    05sj00164_01_en.gif

  10. Use the up / down cursor button to select [Yes], then press the <OK> button. (Paper will be fed.)


    Note: If paper is not fed properly, repeat steps 4 through 10 above up to three times.

Paper Source
Press the <Feed Switch> button to switch to toggle between the Automatic Sheet Feed (ASF) or Cassette. The light will come on when the <Feed Switch> is set for that paper source.
ASF
mp500_asf_led.gif

Cassette

mp_500_cassette_feed_switch_led.jpg


Note: When printing from the computer, if paper does not feed from the source you have selected on the operation panel, check Paper Source setting in the printer driver. If the option is not set to 'Paper Feed Switch', paper will feed from the source selected in the driver.
Click to return to step 2 above.

Mar 30, 2008 | Canon Pixma MP500 All-In-One InkJet...

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