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Hello I have looked through the Kenwood site and have found the Kenwood JE 550 Juicer instructions which I will post the link http://www.kenwoodworld.com/Global/Instruction%20books%20(User%20manuals)/Juicers/9266iss2%20JE550%20Multi.pdf please check this manual and the model number of your unit again the kenwood site is not listing a JE500 and if this manual is not the one you are searching for message me back and I will contact Kenwood directly in order to obtain the correct instructions that you are looking for. Also if you have any other questions as well please message those back to me as well. Thank you I await your reply Rick p.s If you are positive the JE500 is the correct model number please also look for the serial number as well and send that back to me. Thank you again
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