Question about Tablets & eReaders
I don't have that model but there is usually a way to do a "hard" reset by holding a couple of keys down for half a minute or so. Sorry, I can't name the keys. Go online and check the manual. You probably won't lose any data, but I'm not in a position to provide a guarantee. Good luck.
Posted on Nov 21, 2014
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Posted on Jan 02, 2017
The owner's manual that came with it should have the answer to your question.
Posted on Nov 28, 2012
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