When replacing inks, they instantly register as 100%, is the Belt Cleaner Assembly different? Do I need to reset it? If so, HOW?!
It may be another part that is past end of life, The imaging unit may also need replaced, once a new part is installed the printer should pick-up on the new part (Except belts) and reset itself. Often this line of printer fails to reset after a new part is installed. Xerox offers little to now support on this error, except sending in for repairs. However many people have said turning the unit off, unplugging it, sometimes fixes this issue.
Others have stated the problem "Fixes itself" after a while.
In my experience, removing the cartridges or imaging units and reseating them can sometimes cause the device to reset but not always.
I have now replaced the Belt Cleaner Assembly, the Transfer Roller and 2x Imaging Units. However, the Belt Cleaner Assembly and the Transfer Roller STILL come up at 0%! The imaging Units are now registering at 100%. Very frustrating! I have restarted the printer at the mains several times and nothing changes. We have a deep grove running across all A3 prints (not ink smudges- an actual indentation in the paper- so thought replacing these parts would make a difference but hasn't. Any ideas? Thank you for all your help- I'm certainly no techno queen so this is all very confusing to me!!!!
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SOURCE: We just replaced the Belt
Yes, you have to reset this. From the main menu scroll to "Supplies Info" and hit OK. Now scroll down to "Reset belt cleaner Assembly Life" and press OK. Good luck, and thanks for using Fixya!
Note: If the main Menu does not appear on the front panel screen and only Replace Transfer Roller is displayed, there may be a print job that is either processing or currently printing. Try the following steps to clear the print jobs and reset the Transfer Roller life:
Note: If the main Menu does not appear on the front panel screen and only Replace Belt Cleaner Assembly is displayed, there may be a print job that is either processing or currently printing. Try the following steps to clear the print jobs and reset the Belt Cleaner life:
Fixed! 
Did not fix.
Remove the Phaser 7700 Accumulator Belt and install a Phaser 7750 Accumulator Belt.
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I have also restarted the entire machine several times but nothing changes. The Imaging Units show up as 100% but the Belt Cleaner and Trasfer Roller are still at 0%! Very frustrating. We have a deep grove running through all A3 prints and have no idea what is causing the issue. As all of the parts previously mentioned needed replacing, we thought it may be that but they are all fitted now but it has made no difference. Any ideas?!?! Thank you very much for your help!
You may try the PhaserMatch software, it is suppose to be able to reset the printer to factory settings.
Add a Commenthttp://www.support.xerox.com/support/phaser-7800/downloads/enus.html?operatingSystem=winxp
sorry I keep forgetting the reply area does not allow new lines. http://www.support.xerox.com/support/pha...
You may also find these useful. here is the admin manual.http://download.support.xerox.com/pub/do... and here are the steps to restore the nvram http://download.support.xerox.com/pub/do...
Haha! No thats great- thanks for your help!
Your welcome.
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