Question about Yamaha Digital Sound Projector YSP-3300 - sound bar system - For home theater - wireless
I have a yamaha sound bar YSP 3300. I have connected my lg blue ray 3d player to it via hdmi and then another hdmi cable from the sound bar to my lg 3d tv. Now when I play standard blue ray movies everthing is ok. However there is a major problem when trying to watch blue ray 3d via the YSP 3300. The screen is blank? So standard blue ray works but 3d doesn't. Unfortunately I've had to connect the blue ray directly to the tv to watch 3d movies. Did Yamaha forget to test their hdmi ports for 3d content or did they forget to write the software properly or worse still the hardware design/implementation does not support 3d signals via hdmi? Please note I upgraded to firmware two weeks ago, I doubt if there have been further upgrades since. Can anyone tell me if it should work and maybe by chance I've got a defective unit? Or sorry Yamaha sound bars do not support hdmi 3d content. Or thanks for identifying a major bug our team will release an upgrade soon.
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Posted on Jan 02, 2017
First let me say that you have stated your problem very well. I completely understand the issue you are having.
I have been repairing a/v systems since they started selling them.
By your description of your problem, it is obvious that you have isolated the problem to the Yamaha.
Despite what Yamaha tech support say's, it is their problem.
I have been dealing with tech support for a lot of different manufacters for many, many years. I repair under warranty over 20 different brands, but not Yamaha. I have repaired plenty of Yamaha receivers but none with this particular problem.
It is not uncommon to find tech support people who don't know as much as they should about their own product.
Since I don't have the instruction manual or a service manual forthis model I can only be of minimal help.
What you can do, if you have your instruction manual, check it over closely for this subject on how to change the settings for the HDMI. If you can not find this particular issue, it is possible that the Yamaha doesn't support 1080i. I would be surprised if it did not, but stranger things have happened.
Another thing you can do if you can still not find an answer to this problem is to take it in to an authorized Yamaha service center.
If you have recently purchased this Yamaha, it will be under warranty. They get at least 1 year. Tell them the problem you are having and if they do not know how to solve it right there on the spot, or give you an answer that satisfies you, leave it with them
to have it fixed. If they are an authorized service center they will have to fix it or get it replaced for you if it is under warranty. It may need a firmware upgrade to the digital board. If that is the problem, then they can do it for you.
Let me know if you need any more help.
Sorry I wasn't more help, but an authorized service center may be your best bet.
Posted on Jun 26, 2008
hi i had similar problem, you need to change the settings in the bluray player output to hdmi or auto in other to get sound after the settings turn everything off even from the socket and then turn it back on for that setting to take effect. try this
Posted on Feb 10, 2009
"I am also having difficulties in try to display the yamaha set up menu on the tv."
According to the manual the display menu for TV will not work with HDMI hook up.
I also have a Panasonic HD TV and can't get TV sound through my Yamaha AVR on "TV Sound" mode. Trying to use HDMI cable for this also. Do I need a digital optical cable or do I not have something set right?
Posted on Apr 11, 2009
Do you have all 5+1 speakers connected? You need to go to the Setup menu of yamaha and set which speakers you have and which you don't. For example if you don't have the Center speaker connected, receiver will redirect and mix the sound to the other speakers.
Blue-ray film over HDMI should automatically output via all your configured speakers (nothing to be configured).
Posted on Mar 02, 2010
You have to use Component Video on this unit. HDMI will not "Handshake" and pass thru. This was HDMI's first version "1.1a" and there is no fix. Use your receiver to switch audio via Coaxial or optical then use HDMI directly from BLURAY etc to your TV. The downside to this is how many HDMI inputs your TV has. It's an awesome receiver! Don't blame Yamaha!!! This issue is directly attributable to "HDMI" and their race to shelves before truly field testing the product. The current version of HDMI is 1.3b and soon to be 1.4 which includes ethernet capabilities.
I hate to be the bearer of bad news! If you would like an "in depth" look into the world of HDMI issues, Google HDMI problems or HDMI forums, and you can read for hours. Hope this helps
Posted on Jun 03, 2010
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