Question about Tomtom GPS

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What must I do when my tomtom tells me that I must go to www.tomtom.com/surport

It says I must connect it to a computer,model is 4ev42 z1230

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  • Tomtom Master
  • 42,848 Answers

I suggest that you go on line to tomtom as required and find out what is the problem. It may be a software upgrade or new edition mapping system. the connection will be by a USB link cable. Just follow the instructions.

Posted on Nov 21, 2014

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6 Suggested Answers

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Posted on Jan 02, 2017

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  • 43 Answers

SOURCE: unable to get www.tomtom.com

I assume you can reach other websites and its only tomtom's site that doesn't work?
Best guess is you have spyware, some spyware will stop you reaching certain sites and not others in explorer.
Try downloading adaware and spywareblaster and run these. Also you could try using firefox for your browser instead as it is less susceptible to spyware action.

Posted on Nov 27, 2007

homemender
  • 158 Answers

SOURCE: computer won't connect with download.tomtom.com

download.tomtom.com is not a web-address. Try this link to the 'home' download page > http://www.tomtom.com/plus/service.php?ID=17

Posted on Jan 27, 2008

Arius
  • 446 Answers

SOURCE: i received my device and

if this is new and if you are fairly unfamiliar with how it works, go to youtube.com and type how to use a tomtom device for illutrative info, it will surely help you out

Posted on Dec 12, 2008

jgwhomeequip
  • 1902 Answers

SOURCE: I can't get your website

Have you tried to reinstall the software on your computer?

Posted on Feb 07, 2009

  • 1 Answer

SOURCE: TomTom Home will not download from www.tomtom.com

file winlatest couldn't download

Posted on Nov 17, 2009

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Related Questions:

1 Answer

My tomtom 4ev42 will not turn on


It's possible that the airport x-ray machine fried it.

Oct 31, 2014 | Tomtom GPS

2 Answers

Just bought tom tom 1 what do i do now need to download soft ware? how?


you can get the tomtom home software from
http://www.tomtom.com/plus/service.php?ID=17

please rate as fixya or leave a comment.

Jun 15, 2008 | Tomtom GPS

1 Answer

Tomtom920


First of all, BACKUP!
Then:
1: A free account here:
http://www.tomtom.com/myTomTom/myProfile/index.php

2: TT Home installed:
http://www.tomtom.com/plus/service.php?ID=17

3: Connect device to computer, and update through TT Home.
Log on with email address/password from step 1.
Disconnect device from computer after update

4: Set email address/password on device to get buddies to work.

New services are being added regularly.
Use TomTom HOME or visit
www.tomtom.com/plus to find out what’s available.
To download TomTom PLUS services to your GO, you need a mobile phone with Bluetooth and a wireless data connection (GPRS, EDGE, UMTS or CDMA).
Your mobile phone company may charge you for using a wireless data connection.
Don’t forget that you can download many TomTom PLUS services to your computer without needing to set up a wireless data connection.
Not all services are available in all countries. For more information, visit www.tomtom.com/plus

May 13, 2008 | Tomtom GO 920 GPS Receiver

2 Answers

Further to earlier question


Have you made an account at tomtom.com?
http://www.tomtom.com/myTomTom/myProfile/index.php

Connect device to computer, and use Tomtom Home to buy/dowload/install map, its rather self explaining...
http://www.tomtom.com/support/index.php?Language=1&FID=5169



May 07, 2008 | Tomtom GO 910 GPS Receiver

2 Answers

Please tell give me detailed instrucions on how to upgrade my Tomtom Navigation system. I bought it on the 7yh April 2007.


Ok, here we go:
1: Do a completly backup via win explorer or similar.
Copy entire content of unit to a folder on your computer.
Remember to set win explorer to show system/hidden files.
2: Make an account here for free:
http://www.tomtom.com/myTomTom/myProfile/index.php
3: Download and install TomTom Home:
http://www.tomtom.com/support/support.php?ID=3&Language=4
4: Connect unit to PC, TT Home starts up. If TT Home doesn't start, start it up manually.
5: When unit tells you to, tap Connect to computer
6: Log on with info from account creation, step 2.
7: Push Update my device from within TT Home.
8: DO NOT disconnect the unit while updating.

When updating is finished, disconnect unit.
The unit will then reboot, and you are done...

Tips:
You can get one free map update if a new map is avaible within 30 days from when you first started to use the unit. This is done through TT Home...

Good luck.
More questions, don't hesitate to post them here.
(Please remember to rate this solution....)

Apr 16, 2008 | GPS

1 Answer

DOWNLOAD MAPS


Yes, I can...

First, download and install TT Home:
http://www.tomtom.com/support/support.php?ID=3&Language=1
For questions on using HOME, press F1 within TT Home.

If you havent done it yet, make an account for free here:
http://www.tomtom.com/myTomTom/myProfile/index.php

Connect unit to computer, log in with same info from account creation. Then choose to upgrade/buy map from within TT Home software...


Apr 14, 2008 | Tomtom One Europe v2 GPS Receiver

2 Answers

Updating my tom tom


Visit:
http://www.tomtom.com/support/support.php?ID=3&Language=1
Download/install TomTom Home software.

Make an account at TomTom here:
http://www.tomtom.com/myTomTom/myProfile/index.php

Connect and update after previous steps...

Apr 09, 2008 | Tomtom One Europe v2 GPS Receiver

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