Question about Brother Se400 Computerized Embroidery & Sewing Machine

1 Answer

How can i fix my brother se400 embroidery machine i have it about 6/7 months i was trying to send a design from my laptop to my machine when the lcd screen went blank now it only lights up the lcd and

I have tried connecting it again to my laptop but my laptop can't find it either so i am really at a loss read all the trouble shooters but no joy

Posted by on

  • Elizabeth Dunlop
    Elizabeth Dunlop Nov 26, 2014

    Thank you for your answer my machine is the Brother se400 computerised sewing/embroidery machine the machine has just got a lite LCD screen there is no data the card i tried is a number 33 brother embroidery card which I have used before but It will not work for me now it won't even let me sew it is as though it has lost its memory so how can I get that back? I live in Northern Ireland and it is £180 for me to return the machine to Brother so I would appreciate any help Regards Liz

  • asumin hubesi
    asumin hubesi Sep 27, 2017

    Hello Elizabeth, Did you find a solution to your sewing machine problem. I have brothers SE425 with the same problem and based on my location I cant find an authorized brothers repair centre



1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that has over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 16 Answers

Elizabeth, have you tried calling the company? Are you under warranty? Look into that, hope that helps.

Posted on Nov 22, 2014


3 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

  • 34 Answers

SOURCE: Blank Card, PE Design says it's a ''read only''

Hi - I think the problem is that although the Magic Card is compatible with your machine, it is not recognized by with the PED writer. I have the Brother PED-Basic sfotware and a Brother PED-Basic USB card writer box. The only blank card that the my Brother reader can read is the blank cards made by Brother. Which embroidery machine do you have (not critical - I'm just curious).

If you have both a Magic card and Magic Box, the box should have it's own software. I don't think the PE Design software recognizes non-brother equipment (bummer). The link I've provided below is to a dealer that sells two different blank Brother Cards. One of the cards is 1 mb. The other is 4 mb. They are the same price. You might check your documentation to see whether both cards are compatible with your reader and software. If you're not sure, you can call the dealer directly and ask. I have dealt with this dealer many times and find that they have great prices and are very knowledgeable. This link should take you to the page on which the blank Brother Cards are displayed - scroll down if you don't see them right away.,20

This dealer is located on the East Coast, so you probably won't be able to reach them by phone until tomorrow. I don't know of a dealer on the West Coast to whom I can refer you. One more thought - Babylock equipment is often interchangeable with Brother equipment. If you have a Babylock dealer in your area, you might be able to find a blank Babylock card that you can buy off the shelf. Just make sure you can return it just in case it won't work.

Let me know if I understand your situation correctly - if not, send me another comment and I'll be happy to research further. BTW - if it turns out that you can't use the Magic card and can't return it, you can probably sell it online.

Thanks for getting back - I really love doing this. If you have general questions about embroidery, feel free to ask. I own several consumer embroidery machines, and I operated a commerical embroidery business for several years.


Posted on Feb 06, 2009

  • 1564 Answers

SOURCE: my brother embroidery machine's lcd screen is blank


On page 81 of your manual it says to adjust your LCD screen brightness.

If you can't find your manual... go here and download it.!_EN_1819.PDF

Posted on Jul 14, 2012

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

When transmitting a design from Amazing Designs Letter It, the LCD on my machine says transmitting design. However, the design never shows up. What am I doing wrong?

Check to make sure the design is not going into a folder. You may need to drill down a level or two to find it. That happens a lot with Bernina machines.


Oct 07, 2016 | Brother SE400 Computerized Sewing Machine

1 Answer

How to transfer embroidery patterns to Brother sewing/embroidery machine

Machine designs first designator is the file name. Your machine shows the file number for the design you want. You do still need to "select" that design number shown to actually begin teh file transfer from a thumb drive or cable direct from your computer if your machine has that feature.

Embroidery Services
San Diego, CA

Aug 22, 2014 | Brother SE400 Computerized Embroidery and...

2 Answers

Embroidery problem

Hai, 1.You should thick and white or blank cover run a letters embroiderys. 2. After don't remove the frame. 3. Put on the embroidery cloth. 4.Marking. 5.Frame setting with smooth needles. 6.Put the frame. 7.Trace the machine after running and finshed the design.

Mar 23, 2014 | Brother SE400 Computerized Sewing and...

1 Answer

Thread not catching to bobbin

Hai, How many heads in your embroidery machine? As far as you should have brother embroidery machine's maintain and handling is smooth and carefully. Please check the timings. Otherwise ask your machine mechanic.

Mar 19, 2014 | Brother Se400 Computerized Embroidery &...

1 Answer

How to reset se400 emdroidery & sewing machine

hi Maria I have just seen your question and was wondering if you got it fixed as I have the same machine and I think it has the same problem my machine has just got a lite LCD no date and will not work regards Liz

Jan 05, 2013 | Brother Se400 Computerized Embroidery &...

Not finding what you are looking for?
Brother Se400 Computerized Embroidery & Sewing Machine Logo

148 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Sewing Machines Experts

Tally Girl
Tally Girl

Level 3 Expert

1128 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18394 Answers

Irene Tulloch

Level 2 Expert

458 Answers

Are you a Brother Sewing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides