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Reach a rep. from Tracfone to report it stolen?

To reach a Tracfone rep. in order to report it stolen.

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  • Darrell Tester
    Darrell Tester Nov 20, 2014

    How am I going to notify Tracfone of the theft of my cell phone?



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My SAFELINK PHONE BATTERY is gone. I'm 82 yrs. old and really need another phone.!!

Technical Support If you are experiencing a problem with your SafeLink phone please call us at


NOTE: Toll-Free telephone calls made from your SafeLink Wireless® phone are not free and you will be charged airtime minutes including calls to:
  • SafeLink Wireless┬« Customer Service
  • TracFone Customer Service
If you need to reach technical support, try calling from a landline to avoid using minutes on your SafeLink Wireless® Phone. Safelink Wireless Replacement Policy Safelink Wireless is the largest, oldest and best known of the companies that offer free government cell phones. They have millions of customers in 38 states plus Washington, DC and Puerto Rico. It's lost or stolen policy says:

Lost or Stolen Phone Policy: For any lost or stolen SAFELINK WIRELESS phone, you may request and receive only one replacement phone per customer. The replacement phone will be a refurbished phone. All reported lost and stolen phones will be permanently deactivated. The replacement phone will include only 10 minutes of lost airtime. Any additional airtime that you may have had on your lost phone will not be replaced. In the event you lose your replacement phone or it is stolen, you will need to purchase an additional phone. If a phone is lost or stolen while in transit to the customer before the customer receives the phone, the lost phone and airtime may be replaced as a onetime courtesy in TracFone's sole discretion.

You can buy a battery here

Sep 24, 2017 | Cell Phones

1 Answer

My safelink tracfone was stolen earlier this evening! Is there a way to track it???


Certainly it can... Richard Kriley

originated & completed.

First you must FILE A POLICE REPORT ... This
will authorized the release of OTHERWISE highly
confidential information... required for a live trace.


Problem is should you get a COMPETENT and
knowledgeable phone company cooperating with the
proper authorizations.

Carnac the Magnificent

Jun 06, 2017 | Cell Phones

1 Answer

Lost my phone can I receive replacement

Contact a TracFone service representative. Dial 1-800-867-7183 to report your SafeLink lost or stolen. Inform the representative of the estimated last date of use. Give a detailed description of where you may have lost the phone or how it got stolen.
  • Provide the representative with your mobile device's serial number or ESN found on your activation card. If you cannot locate the activation card, provide the representative with the cell phone number.
  • Request to keep your old phone number or apply for a new one. After the representative reports your cell phone lost or stolen, request that a copy of the report be sent to your active email address. Check your email address to make sure that you have received the email and a cell phone replacement confirmation number.
  • Expect the replacement SafeLink TracFone mobile device to be mailed to you within three to five business days, without cost. Check the contents upon arrival to make sure that the replacement cell phone, battery, charger, SIM card and activation card are intact.
  • To activate, call the number provided on your activation card. Provide the serial number, found on the activation card, and the SIM card code, found on the back of the SIM, to complete the activation process.
  • How to Replace SafeLink TracFone eHow

    May 06, 2016 |

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    I lost my phone & want to freeze the minutes until I get a new one. Is this possible

    2days ago I lost my phone, but I have LEO Privacy on my phone, so I used my preserved number to send the commands. Then I finally found my phone back. I'm so happy for that, so here I want to recommad this app to you all~
    LEO Privacy Applock Boost Hide Android Apps on Google Play

    Dec 21, 2015 | Tracfone Wireless ZTE Valet

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    How do i manage insurance companies?

    get legal advice as you are being messed with.

    Mar 09, 2015 | Cars & Trucks

    1 Answer

    Does Tracfone maintain a log of calls made? I could track my stolen phone from that.

    Call; Customer Care Center at 1-800-867-7183, and report it stolen.
    Does your land line phone show the number she dialed? Hope this helps, best regards to you.

    Nov 21, 2014 | Cell Phones

    1 Answer

    Tracfone customer service

    You can do it quickly and easily online at You'll have to register, if not already, but definitely worth it. You can do a lot there on your own and not go through the frustration of dealing with customer service. Otherwise you'll have to call customer support and do the transfer over the phone. If you're lucky and get a good rep. it will be quick - if you get a bad rep. just politely hang up and call back. Eventually you'll get a good rep. Don't waste your time with a rep. who clearly is clueless. Good Luck.

    Aug 09, 2014 | Tracfone Wireless LG 220C Flip Cell Phone...

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    How to activate stolen tracfone?

    Why would you activate a stolen tracphone when you can buy a tracphone for $20?

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    Tracfone customer service

    • What should I do if my TracFone is stolen or lost? If your TracFone is stolen or lost please contact our Customer Care Center at 1-800-867-7183 to speak to a representative that can assist you.

    May 05, 2014 | Computers & Internet

    1 Answer

    Somebody has stolen my lgkp500 cellphone. when i tried to dial my cp,someone answered the phone. she was telling that she's going to txt me where she is. it took 3 weeks from the day when my cp had gone,...

    Contact your network provider and ask them to block your IMEI number. This will prevent the thief from using another SIM card in your phone. The phone will no longer be able to make calls unless you authorize it to be unblocked.

    While you are talking to your network provider, write down the IMEI number of your phone then make a report to the Police. Sometimes stolen phones are recovered and returned if the original owner has reported it stolen.

    Mar 15, 2011 | Cell Phones

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