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I have a fault code, NTC open call for service, on my whirlpool microwve WMH1163xvs. What to do?

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SOURCE: I keep getting a beep

It's a "thermistor", a type of temperature sensor.

NTC stands for negative temperature coefficient. When the temperature goes up, its resistance goes down, telling the controller the temperature.

Yours has failed and needs to be replaced.

If you or someone you know wants to look into this, we have critical safety, disassembly, and troubleshooting info at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

NOTE: There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting.

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Jun 08, 2008

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Microwave says NCT is open


That would probably be "NTC", which stands for "negative temperature coefficient", which is just a fancy name for a thermistor.

You can find helpful exploded view diagrams and order parts by entering your full model number from the tag on the oven here.

There should be a technical sheet hidden behind the grille or controller. It will show you where components are located and how to test them.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

Accessing some components for testing and possible replacement will require you to remove the oven from the wall.

If so, the installation instructions are very handy, and it's best to have two people since the microwave can be heavy and awkward.

You can download Whirlpool owner's manuals and installation instructions here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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Typically the power cord on above the stove microwaves exit from the top of the oven. That way the oven can be mounted to the wall and the power cord can be routed up to an outlet in the cabinet above the microwave.

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I keep getting a beep then (NTC open call for service) in the window. What is NTC and what would cause this message? My microwave hood combination Model#MH2175xst-o is working fine except for the...


It's a "thermistor", a type of temperature sensor.

NTC stands for negative temperature coefficient. When the temperature goes up, its resistance goes down, telling the controller the temperature.

Yours has failed and needs to be replaced.

If you or someone you know wants to look into this, we have critical safety, disassembly, and troubleshooting info at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

NOTE: There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting.

We're happy to help and we appreciate your thoughtful rating of our answer.

Jun 04, 2008 | Whirlpool Microwave Ovens

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