Question about Real Fyre 24" Forest Oak Ventless Natural Gas Logs Set with Variable F

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Gas fireplace remote wont turn on the fireplace new batteries have been inserted with no result

Have inserted new batteries in both fireplace and remote have shut off and restarted the fireplace fireplace not recognizing the remote

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Every time we replace the batteries in the remote receiver and/or transmitter the receiver has to be reprogrammed to the transmitter. Do this by locating the learn button and holding it down with a pin or tip of a pen until it beeps five times. Release and press again and it will beep again to tell you it is ready. Press any button on the transmitter so the receiver can read the specific signal from the transmitter.
These instructions will be in any manual for these basic remote control systems and many gas fireplaces use these same remote systems. Every time we replace the batteries we have to re-learn the transmitter signal to the receiver.

Posted on Nov 25, 2014

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If you want to check if your remote is working and you have a cell phone that takes pictures hold the remote in front of the camera and when you have a pitre of the remote press the button and you see it on the camera if you don't the remote is not working hope this helps (this goes for all remotes ) Tom


Posted on Nov 20, 2014

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1 Answer

Gas ventless fireplace remote will not work have inserted new batteries in both fireplace and remote but fireplace not recognizing remote


Every time the batteries are changed in the receiver and transmitter the transmitter has to be "re-learned" to the receiver. To do this locate the "learn" button which will look like a tiny hole so you have to stick the end of a pin or a pen in the hole to press the button. Hold the button down until it beeps at you 5 times and release. press the button again and release and then press Any button on the transmitter.
Once the receiver is set into its "learn" function it does not matter what button is pressed on the transmitter because the next signal the receiver picks up will be the frequency it is attached-to.
In order to change the transmitter simply hold the learn button down until it beeps 5 times again which tells us it has wiped out its memory. Then press, release and press the transmitter.

Nov 20, 2014 | Real Fyre 24" Forest Oak Ventless Natural...

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Febo Electric Fireplace Insert Using remote It Will Not Auto Shutoff when room reaches temp. also If room is Cold & Temp is set higer it will not turn on. U have to manually shut it if or on. there is...


Maybe its the fireplace's ignition spark box at the bottom of the fireplace, its behind the bottom vents and bought one on line and replaced it, easy as pie. Best of luck

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What thermostat will work for my gas fireplace?modelwh060396b 07/2006 has remote want a wall mount


A search for that model number did not yield any results. A brand name would help.
That said, if your gas fireplace has a milivolt valve with "TH" and "TP/TH" terminals on the side (for hooking up a remote, thermostat, or switch), then you can use a universal wireless wall system.
You can find wireless wall systems for gas fireplaces HERE.

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1 Answer

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Check to make sure your thermostat is set at a temperature that will turn the fireplace "on".
Double-check what your "swing" temp settings are set at, as this may effect how quickly the unit shuts off because it thinks it's too close to the target temperature.


If needed:Skytech's Tech Support number is 1-888-672-8929They are available Monday to Friday, 8am to 5pm EST.


If your remote needs to be replaced, the 3301 is available here:
Skytech 3301 Fireplace Remote
If you are looking to replace it, I would also highly recommend looking at Skytech's new 3301P2 remote. It adds a programmable thermostat, and a much nicer back-lit LCD screen. This unit is available here:
Skytech 3301P2 Fireplace Remote

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1 Answer

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  • Find the remote's receiver under the fireplace.
  • There should be a switch to change from "remote" to "ON".
  • Turn the switch to "ON", if the fireplace ignites, you may need to re synchronize your remote. If it does not, your remote control may be bad.
  • Bypass the remote to ensure your fireplace is operational by connecting the "TH" and "TP/TH" terminals on the valve with a wire or paperclip. If the fireplace lights up fine, then it is for sure a bad remote.
  • Universal gas fireplace remotes can be found HERE.

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1 Answer

Receiver was beeping all the time. I changed batteries in receiver, and now remote does not control fireplace. Remote appears to be working fine. If I move switch to on instead of remote on receiver, it...


If you changed the batteries in the receiver (the black box in the fireplace). You should also change the 2-batteries in the hand-held remote. This may sound stupid, but it's not ... be sure all the batteries in the receiver (black box) are all facing the proper direction. Believe me, it's easy to get one turned the wrong direction. Also, make sure that the slide switch is in fact in the remote position. It can be finicky at times. Also, check to make sure that the two wires are still connected firmly at the gas fireplace Control Valve and in the receiver.

  • Now, if all of that doesn't solve your problem, the receiver may have lost it's code..
When matching security codes, be sure slide button on the receiver is in the REMOTE position; the code will NOT "LEARN" if the slide switch
is in the ON or OFF position. Program the remote receiver to LEARN a new security code by pushing in the LEARN button on the top of the
remote receiver and then pressing the MODE button on the transmitter. A change in the beeping pattern, at the receiver, indicates the
transmitter's code has been programmed into the receiver.

There's a lot to check out and do, but that's how you trouble shoot these remotes.

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1 Answer

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is this a gas insert? free standing fireplace? most have a rocker switch on a side,bottom front, back or inside lower panel where gas control valve is

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1 Answer

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Do you have a remote that turns the unit on and off
and has different heat settings? Could be the batteries are bad in remote

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did you put new batteries in both the remote and the remote sensor box . if so you will need a new remote you can buy for about 100 bucks it includes the remote and remote sensor, its not hard to install . any gas log supplier can assist you

Dec 03, 2009 | Desa International Unvented Gas Space...

1 Answer

I cannote get my remote to operate the fireplace. I have installed 3 new batteries and it still does not work.


The remotes are often a problem...I would advise against repairing it....sometimes the sensor for the vent isn't visible enough for the remote...the wires or sensor can be melted....The best/cheapest solution is to run a wire from the same two contacts the remote sensor are hooked up to on the gas valve...and install a switch on the wall....Turn the fireplace on with the flick of a switch....a Thermostat can also be connected to operate the fireplace using the same contacts as the remote

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