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How do I view my phone bill itemised - Cell Phones

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For this you may need to contact your phone provider and request an itemized bill.
Some carriers allow you to login to their website and view a detailed bill, it will depend on your provider though.

Posted on Nov 20, 2014

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Posted on Jan 02, 2017

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MY CELL PHONE HAS BEEN BROKEN SINCE THE SECOND WEEK IN JANUARY YET MY PHONE BILL WAS 476.86. WOULD LIKE TO OBTAIN A WRITTEN RECIEPT TO SEE WHY THE CHARGES ARE SO HIGH.


Unlikely you will get a written receipt as few people at phone companies are able to write...

You need to request a fully itemised bill. If you want a paper bill you will probably have to pay a couple of pounds extra for it. Make the request by phone or email but back it up in writing and send it recorded delivery also explaining your reasons and the problem with as much detail as possible.

Mar 01, 2017 | Cell Phones

1 Answer

WE WANT A ITIMISED BILLING FOR A 24OUR PERIOD AND IT IS FOR MORE THAN A MOUTH NOW BUT IT SEEMS INBOSSIBLE


If you have online bills and have had the itemised calls enabled for that period take a look at past bills to work out the 24 hr period in question
If not you will need to ask your supplier for one if possible but most suppliers don't keep records that detailed for long unless you have your contract set up for it

Oct 20, 2016 | Video Game Consoles & Games

1 Answer

I have a complain on the electricity usage because every month we pay more than what we used and we don't receive any bill of payment any more. you can contact me on 0715284471


In Uk they don't send out paper itemised bills now you have to get them on line maybe your network provider does the same?

Apr 11, 2016 | Cell Phones

1 Answer

CANT SEE DATA USEAGE WONT LET ME SEE DATA KEEP GOING BACK TO MAIN SCREEN


How to Check Your Mobile Phone Usage If you've an eligible service you can check your Mobile usage for the current month a number of ways. To check your My Plan Plus shared data usage, see this article instead. For all other plans, simply choose the way that suits you from the topics below.
You can check your Mobile Phone usage:
Additional topics:
Also, learn more about using your device's onboard data counters, in our awesome community forums.

Using your mobile phone: via SMS, Call or an App

These options are available 24/7 and are free to use from your Optus service within Australia.
  • App: Use the My Optus app
  • SMS: Use Optus SMS Menu. Postpaid: Text the number 1 (one) to 9999. Prepaid: Text the number 2 (two) to 9999
  • Call: Dial 1509 and follow the self-service prompts shown in the Prepaid 1509 or Postpaid 1509 articles

Using your PC: My Account

You can get a snapshot of your usage in My Account. Click 'Show steps' to learn how.

Viewing Mobile usage

Our 'My Plan' usage meters feature a summary and an expanded mode. The image below shows the summary mode of the My Plan usage meters.
To see the expanded mode, hover your mouse / tap on either the voice or data meter. The expanded mode displays the number of usage levels used, the next usage level and the time remaining until your plan resets and your bill is issued
The example below shows the expanded data usage meter, similar detail is shown when hovering over the voice meter
The usage summary table is just below the usage meter and summarises all of your transactions for the current month, including excluded and excess usage (where applicable)

How do I see itemised usage / individual call records?

To see individual calls / message / data sessions, up until your last bill, click the adjacent 'Usage Details' tab. More information on viewing detailed usage is available in this article

How do I view older usage?

My Account displays usage up until your most recent bill / monthly period. To see older usage you'll need to download the bill that corresponds to the period you want to view. For help with viewing or downloading your bills, see this article.

How do I check roaming (overseas) usage estimates?

For assistance with viewing roaming usage estimates, see this article.

When does my plan reset? What do I get each month?


How often is usage updated?

The time and date of the last update is shown within the usage tab, it may take up to 24-48 hours for recent usage to show. Occasionally a network event may delay the update period. It's for this reason that the usage information in My Account should only be used as a guide.
Your exact usage will be detailed on your monthly bill.

Why can't I see my usage?

If you can't see your service in the My Services list:
  • Have you linked the service to the My Account profile that you're logging into?
  • Have you logged in using a service number rather than your My Account username?
  • Is the service eligible for My Account linking?
Your usage information can take up 24-48 hours to show, if:

What is shown?

  • Usage up until your most recent bill (to a max of 1000 unbilled records)
  • Up to 60 usage records for Prepaid Services
  • Calls made (including numbers dialled)
  • SMS / MMS sent
  • Data Use (including type and amount)
  • Some Feature Use (eg. voicemail access)
  • Approximate Pre-GST totals

What isn't shown?

The following usage information is not available or calculated in My Account.
  • Usage details that have already been issued in a bill
  • Usage in the last 12-24 hours
  • Plan inclusions, bonuses, discounts or offers applied
  • Usage via another provider's network
  • Calls/SMS/MMS received
  • Service/Feature charges or other fees.
  • Credit/debit adjustments or recurring charges as these are applied when the invoice is issued

Important information

Usage records in My Account are a guide and do not represent an invoice and as such should not be used for taxation purposes.

Nov 24, 2015 | Samsung Cell Phones

1 Answer

HOW DO YOU CHECK CALL HISTORY IF CALL HISTORY WAS ERASED?


Speak to telephone company to send out itemised call history.see if you can activate online billing this sometimes gives you option to see incoming outgoing.if you have two or more handsets maybe do 1471 on another handset.

Oct 27, 2014 | Cell Phones

1 Answer

Talkmobile co uk myaccount


Hi
Have u got or asked for an itemised bill ?
There u will be able to see what u are paying for

May 28, 2014 | Samsung Cell Phones

1 Answer

Dear mobile bill


Oh dear, I hate big bills.

If your mobile bill is high I would check all individual items on your bill. Perhaps you've texted a premium rate service without knowing, made a call to a premium number that you weren't aware was a premium number. If you don't have an itemised bill sent to you, you should be able to request one from your service provider.

Mar 20, 2014 | Nokia 7250i

1 Answer

I want call detail airtel number 9662038802


FixYa cannot access confidential data held by other companies, so what you ask is impossible for FixYa to provide.

If you want itemised billing then you must pay your own telephone service provider for the details. If the number is not yours then you have no right to such information and the company will not provide it to you.

Mar 07, 2011 | Lands Phones

1 Answer

I want cal detial from 27/02/01/2011 to 27/022011 my vodafone prepaid no.is 9983420587 rajasthan do tell me which process of cal detial


Only your service provider (Vodafone) can supply you with that information and itemised billing is usually only provided to customers who have a monthly contract. Very few companies supply he information to pre-pay customers and even then it's a chargeable service to registered customers only.

FixYa has no access to the information, and even if individual Experts have privileged access to such data it would be illegal for them to provide it to you via this website.

Finally: please read the terms of use for FixYa. Itis forbidden to publish personal contact details such as your phone number.

Mar 04, 2011 | Microwave Ovens

1 Answer

I want incoming and outgoing call details of my mobile no. 9008266711 from 1st Feb to 10th Feb 2011


it will be there in call log folder or else contact customer care and ask for itemised bill details.please do vote for my solution

Feb 13, 2011 | Computers & Internet

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