Question about Canon imageFORMULA DR-G1100 Production Document Scanner
The problem you described will probably warrant a technician to check out. It very well may be a shading plate hanging up, or a reading unit connection loose. There is no short answer for that problem...however, anyone looking for the "cartage drum" ram kumar verma mentioned can relax. You have a scanner and not a printer.
Posted on Jan 18, 2015
First off all change your cartage drum and after that you can chek it and post your question again dear
Posted on Nov 23, 2014
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Posted on Jan 02, 2017
Do you have enough hard disk space? Reinstall your driver software. Run Scandisk on the Comp.
Is the problem coming on after a set time interval, any heating smell?
Posted on Jun 23, 2008
U should select 'Scanners maximum' and try this. I have found this does not work midway, after some scans. So close and exit out of captureperfect, re-enter and try. This should work.
Posted on Feb 02, 2009
May be the location where it is writing the data is not 'free'. Do a 'deframent' of the drive where you intend saving the data. Ensure there is enough space on the Hard Disk
S. Mohan, Chennai, India
Posted on Feb 17, 2009
SOURCE: Canon DR 2580C Scanning issue
In Captureperfect, select page size as 'Scanners Maximum'. Select automatic paper size, check the output now. If you select bigger paper size and smaller paper, you will see lack output, outside the paper area.
S. Mohan, Chennai, India
Posted on Mar 18, 2009
I finally solved my problem. Now it works like new.
- The spring that returns the next sheet detector (small black plastic rocker arm between the two rollers on the back side) came off. So the scanner cannot detect transition from one page to the next. This spring is located inside the device and you cannot fix it from the outside.
- You know if you have this problem if you don't hear a "click" sound after each page is scanned. Without the spring attached the rocker will not return on every page. When it doesn't return the scanner think it is still on the first page and will not scan the next page. The "click" after each page is NORMAL. Without the click is the first sign your spring came off.
Solution (Only recommended for people handy with hardware and the unit is no longer under warranty)
1. Turn off power and unplug the device.
2. Pop off the plastic cover to the back of the scanner
3. Remove the screws that holds the plastic cover to the back.
4. Remove the screw by pushing on the retainer clips. DO NOT loosen any gears or motors.
5. Locate the rocker arm and re-connect the (very small) spring
6. Warning - if the LED light pipe falls out be careful how you put it back. This is a transparent widget at the top to route a LED light to the top of the device to indicate the power on status.
Sorry I didn't take pictures. If this sounds too complicated, send it to Canon for repair. Took me about a day to figure out exactly what was wrong and how to disassemble the scanner to fix it.
Posted on May 26, 2009
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