Question about KitchenAid Superba Architect KSCS25INSS Side by Side Refrigerator

1 Answer

Control panel lights blink and beep, freezer fan cycles

We recently had our fridge moved from New Mexico to Texas. The unit arrived in good shape and was stored in the washroom of our home for several months. I went to start it up yesterday (Thanksgiving is almost here) and I noticed the temp and water filter lights on the internal control panel blinking and emitting a beeping noise. The fan in the freezer runs in a consistent 3-4 second pattern and the support column between the freezer and the fridge side is quite warm to the touch. Is there a reset function? Is the computer fried? Any help would be greatly appreciated.
Regards
Anthony

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  • 9 more comments 
  • bassclef Nov 12, 2007

    Thanks for the fast reply. The condenser fan is not turning. It seems to turn freely but doesnt run under its own power. The fan inside the freezer spins for about 3 seconds an then stops for about 7 or 8 seconds then spins again. The temp and water filter readout on the interior control panel blinks and there is a beeping sound. The unit worked fine in New Mexico. The movers took all reasonable precautions loading and unloading (I watched them like a hawk). The model # on the decal is KSCS251

    Thanks for your help.

  • bassclef Nov 18, 2007

    Mike,
    Thanks for keeping tabs on my problem. Sorry I havn't replied sooner I have been back in NM on business. I am attempting to put the fridge in diagnostics mode but it doesnt seem to want to cooperate. Does the control board have volatile memory that is battery protected. If it does the battery might shot. Also I see from the wiring diagram that there are two boards (emitter and receiver). Which one do I replace. Your continued attention to this problem is appreciated.
    Regards
    Anthony

  • bassclef Nov 18, 2007

    Mike,
    Is the board we are talking about called the electronic control (on the wiring diagram)and located in a metal box mounted to the left of the compressor control box?
    Thanks
    Anthony

  • bassclef Nov 19, 2007

    Thanks Mike,
    I found it. There is no battery so I guess I'll replace it
    Anthony

  • bassclef Nov 19, 2007

    Greetings Mike,
    I have one last question before I replace the control board. Is there anything else that could cause my problem?
    Thanks
    Anthony

  • bassclef Nov 20, 2007

    Mike,
    The house we are living in was built in 1910. It has been remodeled but I suppose there could be a problem with the wiring. I'll check the recepticle in the washroom. Also the a/c cord from the fridge had the ground prong broken off in NM but it still worked. I am going to replace the cord tomorrow just for grins. What do you think.
    Thanks
    Anthony

  • bassclef Nov 20, 2007

    Mike, I replaced the cord end but it didn't make a difference. The receptacle in the washroom has a ground wire attached. I noticed that the beeping seems to be in groups of two and the fan in the freezer spins exactly when the two beeps occur. I don't know if this means anything or not.
    Thanks for your help.
    Anthony

  • bassclef Nov 20, 2007

    Greetings Mike,
    Well I bit the bullet and replaced the control board. The fridge fired right up. I would like to thank you profusely for giving me sound and prompt advice. I must therefore rate your attention to my problem as FIXYA!!!
    Regards,
    Anthony

  • bassclef Nov 21, 2007

    Mike,
    I hope I didn't jinx myself.
    The column between the freezer and fridge still seems to be quite warm and the fridge is running constantly(or so it seems).
    The compressor fan IS running.
    Any thoughts?
    Anthony

  • bassclef Nov 21, 2007

    Mike,
    Everything seems to be running smoothly. The temp on the column between the sides is good, must have been the cool down from having been warm for so long. Again thanks for all your help, I will spread the word about youz guys!
    Regards
    Anthony

  • Anonymous Mar 15, 2014

    The controller seems to be resetting or cycling as the evap fan is turned on. The cycle time is not constant and sometimes the fan runs a few seconds before the digital display blanks out and the control board makes a beep, then the whole cycle starts over. Sometimes this is a few seconds, sometimes the evap fan runs for 20, 30 seconds and occasionally for extended durations. I ran diagnostics and the evap fan motor was flagged as a failure, I replaced the motor, and the same symptoms exist. I'm an engineer and the symptom seems similar to one I've seen on other projects where maybe the current draw of the fan is collapsing the voltage on the control board and it resets. Anybody with some experience with symptoms like this?

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The column between the doors being warm usually indicates that the compressor is running properly but the condenser fan at the bottom rear that cools the condenser and compressor is not running. Remove the cover from the back of the machine and verify this fan is running. It could have stuck from sitting for a period of time or something has gotten stuck in the blade during the move.
I am interested in what the fan inside the freezer is doing. You say 3-4 second pattern, is it running a few seconds then off a few seconds?
Please post back with the exact model number from the decal inside the fridge and I will look it up and see what I can come up with.

Posted on Nov 11, 2007

  • 5 more comments 
  • Michael  Lindley
    Michael Lindley Nov 12, 2007

    The only thing I can find from the wiring diagram that connects all your symptoms is the control board. I have a larger database on my computer at the shop with service letters and bulletins that I don't have at home. I will look it up today and post back this evening.

    The display blinking can be caused by the unit warming up due to the loss of power. Press the freezer temp button and see if they quit blinking.

    Turn the unit off at the control panel, then unplug it for about 10 minutes. Plug it back in and turn it back on at control.

    This is the only "reset" for the control if there is a problem after a power failure.

    Try this and see if it helps and I will see if I can come up with anything else today.

    Thanks/Mike

  • Michael  Lindley
    Michael Lindley Nov 13, 2007

    Anthony,

    I found no more information regarding your problem today. The only information they have put out on these units is the tech sheet that comes with the unit. You should have one in the grill at the bottom front of the fridge. Pop it off and the sheet should be stuck in the back side of it. If it is gone you can find it online here

    http://www.servicematters.com/docs/wirin...



    It lists how to put the machine into diagnostic mode. If what I told you earlier or putting into diagnostics does not help, I am afraid you will have to replace the control board under the machine.

    Post back if you have any questions or need help checking voltages or components.

    Thanks/Mike

  • Michael  Lindley
    Michael Lindley Nov 15, 2007

    Just wanting to follow up on your fridge and see what you found out.

    Thanks/Mike

  • Michael  Lindley
    Michael Lindley Nov 18, 2007

    Yes, that should be it. You have two boxes under there, the control and the inverter for the compressor. The inverter will have wires going to the compressor. The control commands every aspect of the fridge.

    Mike

  • Michael  Lindley
    Michael Lindley Nov 18, 2007

    There is no battery back up I am aware of. There may possibly be a battery on the board. We don't repair the boards, just replace them.

    I have no good answer as to why it won't work now but it did before you moved it. I think the controls are similar to Microsoft Windows. If the power goes out it will usually come back ok, or it may screw up the files so that it never works right again.

    As to the position of the control, some of them are mounted on the side near the compressor and some were put closer to the condenser fan.

    Mike

  • Michael  Lindley
    Michael Lindley Nov 20, 2007

    Anthony

    The only thing I can think of that might cause the different problems you have is if you have a bad ground circuit in the house wiring. We rarely run into this causing a problem anymore since most houses are wired with a dedicated ground, but most of the newer appliances require a ground circuit along with the neutral to operate properly without interference from the power grid.

    I am crossing my fingers hoping I have not overlooked anything.

    Thanks/Mike

  • Michael  Lindley
    Michael Lindley Nov 21, 2007

    First, make sure the condensor coil is clean.

    If the coil is clean and the fan is running and the cover is back in place behind the fridge then it is probably because the cabinet has warmed up and you have had the doors open.

    The warmer the cabinet and air inside, the hotter the gas in the system will be, and the hotter the area around the doors will be.

    As the freezer cools down it should be ok.

    Close it up and check again in the morning.

    Post back and let me know.

    Thanks/Mike

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