Question about HEWLETT-PACKARD Hewlett Packard Products - HP - Paper Tray Feeder / Tray (HPProductsCB523A) for LaserJet P4014/P4015/P4510 Series, 1500 Sheets - Sold As 1 Each - ...
HP Printer 15700 Series
Do you mean the HP Deskjet J5700? The cover show just push down. On a few HP all-in-ones, a locking bar holds the cover and you need to lift up on the cover before it goes down.
If the printer cover refuses to close, make sure that the ink cartridges are fully seated. (Push forward and slightly upwards.) Make sure that there are no foreign objects that are blocking the cover from latching securely. If you believe that the cover is closed but are getting the "Cover open" message, try resetting the printer. Turn on the printer (if it is off). Then unplug the data cable. Unplug the power cord from the printer. (I like to also unplug from the wall outlet.) Wait at least 30 seconds then reconnect the power cord (wall outlet, if needed, then to the printer). Turn on the printer if it doesn't come on. Then connect the data cable. Check if the message recurs. If it does, the printer needs to be serviced or replaced. Contact HP if the unit is still under warranty (1 year normally). If it is out of warranty, decide if it is worth the cost to have it serviced.
I hope this helps.
Posted on Nov 20, 2014
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Posted on Jan 02, 2017
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