Question about LG WM2701HV 4.5 Cu. Ft. Front-Load Washer - Graphite Steel
I have an LG WM2071HV that stopped spinning in the middle of a load. I pulled the clothes out of the tub, but there was still water (not completely drained). At this point I don't know if it's the pump or the stator/rotor or just the motor sensor. I did get an error code of "tcL" which I was told means tub or top clean. Has anyone ever experienced this before and does the "tcl" code have anything to do with it?
I would say the problem is the inside of the pump. One fellow I helped the other day found two dimes in the pump effecting the spin. The pumps in these machines are strong ,but they do clog or become blocked. When this happens people experience what you did. If you know what to do, fine, but I will guide you through to fix your problem. Remove back cover to machine, screws top, bottom, side and side. You may need to remove hoses. The pump is in center front of machine and it sits on rubber feet that slip into protrusion in floor of machine. Push forward or backward till it pulls out. Don't forget to remove hoses attached to pump. I believe the filter is attached to the pump. Open filter clean out, then disassemble pump 4-6 screws and see what's inside. If all is clean check hose from drum to pump, and then check hose from pump out to sewer. I recently found a clog that was so tight nothing was able to get through. These new machines will shut down before any damage happens. I hope you get back to me with you results, I would like to know how you make out. GOOD LUCK FRIEND.
Posted on Nov 19, 2014
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Posted on Jan 02, 2017
First try unplugging the machine for a few minutes and then retry a cycle. If you still get the LE error:
The Hall sensor (part number 6501KW2001A) has failed. The hall sensor is rather easy to replace, and is covered by a seven year part warranty (in the US). Take the back cover off. Take the big nut off and remove the motor rotor. Remove the bolts holding the motor windings. Remove the electric plug on the sensor and unclip it from the motor winding. Snap new sensor on and reassemble. Usually takes under a half hour. On a difficulty scale of 1 - 10, it might rate a 4. This should be a Fix-Ya for your machine, and at basically no cost!
In the US, find a service provider using your zip code at http://us.lgservice.com/index_b2c.jsp or call LG at 800-243-0000
Posted on Jul 03, 2009
I would replace the sensor on the stater. I have replaced that a couple times for this problem and it has solved the problem. If you remove the back then take off the main drive you will see the stater and you will see a small sensor on it. Change it and you will probably solve this problem. The part is about $25.00
Posted on Feb 18, 2010
SOURCE: LG CODE tcL. What does it mean?
I got the same code - I contacted LG. They have 24 hour customer service available at 800-243-0000 and my call was answered immediately. The code means "top clean load" and is not an error. You have run enough cycles and the washer is asking you to run a cycle with no clothes, and bleach only.
Posted on Oct 01, 2010
balance sensor defective.
Posted on Jun 28, 2012
Testimonial: "I finally got the balance sensor yesterday and installed it, and it fixed the problem! I would of installed the sensor alot sooner, but at repair clinic they have that part number listed as being a 'Humidity Sensor'. I couldn't understand why there would be a Humidity sensor in that particular spot, from experience it did seem to be a balance sensor, but like I said repairclinic.com said it was a humidity sensor so I was hesitant to replace it at first. So I changed the Hall sensor and the shock absorbers first with no effect. i'm glad I got it fixed, because after messing with it for so long and all the stress it gave me, I was about to use it as target practice haha. thanks"
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