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You can't do any more laminating until you do. Some laminators have to be used with a document carrier and some don't. It sounds like yours does need one. This happened to me once. You have to remove the screws on the bottom, lift off the top and you will find your document and laminate pouch wrapped around the roller. Using a sharp paring knife or nail scissors, cut the pouch along one side making sure not to damage the ceramic roller. I have a recollection that I cut the pouch away on both sides. I used a chef's boning knife as this was at work in an airport business class lounge.
first, remove both rollers with the film on them, then I usually cut the film between the red/orange rollers and the rear gray rollers, this allows you to run the laminator in either forward or reverse to unwrap the laminator, there is not exact science here, just use common sense and don't use anything sharp up against the rollers. West Laminating Svcs 405-324-6092
go to youtube and watch the video on GBC ultima65 film loading. sounds like you are not using a threading card to load laminator. Manila File folders work great to load laminators Westco Laminating Svcs 405-324-6092
I have a scotch tl901. The laminating sleeve went into the machine and must have rolled around the roller inside. Is there a way to get it out? Is there a way to open the machine? I must have put the sleeve in open side first.
First, make sure that the unit is unplugged and has sufficient time to cool off. Then remove six screws on the bottom of the laminator. The screw driver shaft must be thin enough to fit into the holes where the screws are located. Two are very easy to find -- one on each side in deep holes. The other four are hidden under small black rubber disks that the laminator rests on. peel up the rubber disks and remove the rest of the screws. At this point it is easy to remove the cover and remove the jam. To replace the cover you must use a thin tool to pull back the release level so it will fit into its opening in the cover. Replace the six screws and you should be able to ready to laminate again.