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RICOH MP 3350B ask for toner even having a new one

Some days ago it started making bad copies and delaying adding toner. As the machine has 168K copies made, I change the developer and put a new toner cartridge and started to work OK but only made 300 copies and now the error red light is ON and the msg ADD toner as well. I got some experience on MITA and Panasonic but not on Ricoh. Any help????

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  • Copy Quick Digital
    Copy Quick Digital Nov 26, 2014

    how many copies on the drum? the developer could be worn out or the mixing gears could be broken or you may have the stopper from the old toner bottle still stuck in there.

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Is there or was there a grinding noise? If so the gears on the magnetic roller in the development unit are shot. You'll need to replace them. Part numbers: B0393060 and B0393062. If those gears are in good shape then check the front of the development unit where the toner drops in. If it's overflowing then turn the gear in the back of the development unit with a pair of pliers. If it turns, there is a drive problem for the development unit. If it doesn't, replace the developement unit. If there is no toner in the front, check to see if the toner bottle turns. If it does, replace the toner hopper. If not, replace the toner bottle drive motor.

Posted on Dec 13, 2014

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Take out the toner cartridge and shake it vigorously. When they sit for a long time the powder tends to clump.

Posted on Nov 19, 2014

Testimonial: "Do I have to run a specific simulation telling the machine that I change the developer? Wich one?"

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Posted on Jan 02, 2017

SOURCE: adding developer to the new ricoh aficio mp 1500

Are you a tech? I suspect not. You need to remove the drum unit, disassemble, separate the drum from the development unit. Remove cover of developer unit, add developer, reassemble, and run SP2214 to calibrate.
This is NOT a procedure to be performed by an end user...no disrespect intended.

Posted on Apr 11, 2009

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