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RICOH MP 3350B ask for toner even having a new one

Some days ago it started making bad copies and delaying adding toner. As the machine has 168K copies made, I change the developer and put a new toner cartridge and started to work OK but only made 300 copies and now the error red light is ON and the msg ADD toner as well. I got some experience on MITA and Panasonic but not on Ricoh. Any help????

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  • Copy Quick Digital
    Copy Quick Digital Nov 26, 2014

    how many copies on the drum? the developer could be worn out or the mixing gears could be broken or you may have the stopper from the old toner bottle still stuck in there.

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Is there or was there a grinding noise? If so the gears on the magnetic roller in the development unit are shot. You'll need to replace them. Part numbers: B0393060 and B0393062. If those gears are in good shape then check the front of the development unit where the toner drops in. If it's overflowing then turn the gear in the back of the development unit with a pair of pliers. If it turns, there is a drive problem for the development unit. If it doesn't, replace the developement unit. If there is no toner in the front, check to see if the toner bottle turns. If it does, replace the toner hopper. If not, replace the toner bottle drive motor.

Posted on Dec 13, 2014

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  • Ricoh Master
  • 9,587 Answers

Take out the toner cartridge and shake it vigorously. When they sit for a long time the powder tends to clump.

Posted on Nov 19, 2014

Testimonial: "Do I have to run a specific simulation telling the machine that I change the developer? Wich one?"

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Posted on Jan 02, 2017

SOURCE: adding developer to the new ricoh aficio mp 1500

Are you a tech? I suspect not. You need to remove the drum unit, disassemble, separate the drum from the development unit. Remove cover of developer unit, add developer, reassemble, and run SP2214 to calibrate.
This is NOT a procedure to be performed by an end user...no disrespect intended.

Posted on Apr 11, 2009

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Warming-up


MODEL #######################

Power off the machine. Then remove the toner bottle, be careful the hole might be on the bottom and the toner is going to go everywhere. Then close the toner cover and turn on the machine. Let the machine go through it normal routine. When it asks for toner install the toner bottle correctly. If THE KNUB on the side of the bottle is damage put a new one in. That KNUB is what the toner motor uses to turn the bottle, if it damaged you get a code. If that does not work, you might have a bad motor or the home sensor or actuator for the toner bottle is bad worse case the control board is bad.

OR

Have you had the developer and drum replaced or does the screen say Replace PC Drum? There are certain house chores the copier does before "Ready to Copy" it is waiting for them to get done, so that equals "Please Wait". One big item is making sure the developer and toner are properly mixed inside the image unit underneath the drum. Might want to have the developer replaced and drum/cleaning blade normally done all together, then run the F8 procedure and make sure the counters where cleared. Did you recently replace the drum and the developer if so did you clear the counters for the drum and developer, FIRST? IF not then the copier thinks the new drum and new developer are old. The copier works on the counters that is how it knows it got a new drum and developer. Get new developer and a new drum and have it installed correctly. Counters are clear before the unit is yanked out of the machine, then you remove the image unit/drum unit replace the developer/drum and cleaning blade. (DO NOT USE A VACUUM CLEANER WHEN REPLACING THE DEVELOPER static electricity can destroy the sensor located below the developer unit. Then reinstall and RUN F8. Make sure the fax line and Ethernet cable is removed can't print anything until the F8 is run. Or you will start all over again with new developer and a new drum.


Try this site for parts as a start

Precision Roller Printer Toner Cartridges Parts and Supplies Office...

Apr 02, 2014 | Konica Minolta Office Equipment & Supplies

1 Answer

Please wait message on bizhub 164 machine at startup


1. Power off the machine. Then remove the toner bottle, be careful the hole might be on the bottom and the toner is going to go everywhere. Then close the toner cover and turn on the machine. Let the machine go through it normal routine. When it asks for toner install the toner bottle correctly. If THE KNUB on the side of the bottle is damage put a new one in. That KNUB is what the toner motor uses to turn the bottle, if it damaged you get a code. If that does not work, you might have a bad motor or the home sensor or actuator for the toner bottle is bad worse case the control board is bad.

2. Have you had the developer and drum replaced recently, or does the screen say Replace PC Drum? There are certain house chores the copier does before "Ready to Copy" it is waiting for them to get done, so that equals "Please Wait". One big item is making sure the developer and toner are properly mixed inside the image unit underneath the drum or next to it depending on the series. Might want to have the developer replaced and drum/cleaning blade normally done all together, then run the F8 procedure/Developer Charge, and make sure the counters where cleared. Did you recently replace the drum and the developer if so did you clear the counters for the drum and developer, FIRST? IF not then the copier thinks the new drum and new developer are old. The copier works on the counters that is how it knows it got a new drum and developer. Get new developer and a new drum and have it installed correctly. Counters are clear before the unit is yanked out of the machine, then you remove the image unit/drum unit replace the developer/drum and cleaning blade. (DO NOT USE A VACUUM CLEANER WHEN REPLACING THE DEVELOPER static electricity can destroy the sensor located below the developer unit. Then reinstall and RUN F8/Developer Charge. Make sure the fax line and Ethernet cable is removed can't print anything until the F8 is run. Or you will start all over again with new developer and a new drum.

Jan 05, 2014 | Konica Minolta bizhub Office Equipment &...

1 Answer

Please wait message on bizhub 164 machine at startup


Sir/Mam
1. Power off the machine. Then remove the toner bottle, be careful the hole might be on the bottom and the toner is going to go everywhere. Then close the toner cover and turn on the machine. Let the machine go through it normal routine. When it asks for toner install the toner bottle correctly. If THE KNUB on the side of the bottle is damage put a new one in. That KNUB is what the toner motor uses to turn the bottle, if it damaged you get a code. If that does not work, you might have a bad motor or the home sensor or actuator for the toner bottle is bad worse case the control board is bad.

2. Have you had the developer and drum replaced recently, or does the screen say Replace PC Drum? There are certain house chores the copier does before "Ready to Copy" it is waiting for them to get done, so that equals "Please Wait". One big item is making sure the developer and toner are properly mixed inside the image unit underneath the drum or next to it depending on the series. Might want to have the developer replaced and drum/cleaning blade normally done all together, then run the F8 procedure/Developer Charge, and make sure the counters where cleared. Did you recently replace the drum and the developer if so did you clear the counters for the drum and developer, FIRST? IF not then the copier thinks the new drum and new developer are old. The copier works on the counters that is how it knows it got a new drum and developer. Get new developer and a new drum and have it installed correctly. Counters are clear before the unit is yanked out of the machine, then you remove the image unit/drum unit replace the developer/drum and cleaning blade. (DO NOT USE A VACUUM CLEANER WHEN REPLACING THE DEVELOPER static electricity can destroy the sensor located below the developer unit. Then reinstall and RUN F8/Developer Charge. Make sure the fax line and Ethernet cable is removed can't print anything until the F8 is run. Or you will start all over again with new developer and a new drum.

Jan 05, 2014 | Konica Minolta bizhub C250 All-In-One...

1 Answer

Konica bizhub 7272 imprint is too light


First I would try fresh paper from an unopened ****. You could have moisture in the paper.

Some toners have a tape that has to be removed from the toner before installing into the machine. On the 7272 series machine there was a problem with the gears on the back of the developing unit wearing out and not adding toner. The machine would have made a loud grinding/gear skipping noise prior to failure. If this occurred the seals on the developer unit have gone bad leaking developer into the gears and ruining them. The developer and the developer unit will have to be replace.

Another possibility is the Transfer corona wire has broken or is dirty. Open the two front doors, lower the center lever and pull out the transport unit. A little the the left of center you will see some black paper guides, and under those guides are two channels. There should be two hair thin wires in one channel and one wire in the other channel. The single wire is the transfer wire. Make sure it is clean and not broken.

Jun 02, 2010 | Konica Minolta bizhub C250 All-In-One...

1 Answer

Sharp 7900 black copies and low developer


The problem is the drum blade is going bad.This machine is about 15 years old not worth the time or money plus alot of parts are no more.

Jan 24, 2009 | Office Equipment & Supplies

1 Answer

Very faint copies


You need developer added to your machine. When it is added properly to the toner, your copy quality will improve.

Sep 01, 2008 | Office Equipment & Supplies

2 Answers

Afficio 450 seeting


Auto setting. If you are getting light copies, you might need the developer replaced as well.

Aug 21, 2008 | Office Equipment & Supplies

4 Answers

Cyan Toner always prints faded.


It is the developer. All colours should be changed at the same time. This can be accessed via the right hand side of the machine, when you remove the cover. (where the output tray is)

Feb 06, 2008 | Xerox DocuColor 12 Color Copier

3 Answers

Light and broken printout and black mark on the backside


Have the service people set the machine to add toner(per pixelcount) and test run it for a day or two. If this works it means the sensor in the developer unit that tells the machine to add toner from the cartridge is bad. If that is the case replace the sensor. It sounds like the machine is not adding toner to itself. Have them also test the toner motor.

Aug 24, 2007 | Ricoh Aficio 2015 Copier

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