Question about Kitchen Ranges
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Posted on Jan 02, 2017
If your top burners are not lighting or will not work, it is possible that the burners have become dirty or wet. Please follow the troubleshooting directions below before calling service:
If you hear clicking or sparking, go to Step 2.
If you do not, check your circuit breakers. If the circuit breaker is ok, we recommend that you schedule service by calling 1-800-432-2737 or schedule service online.
First remove the burner grate, cap, and head. Use a needle or paper clip to poke through the holes on the burner head. Re-assemble and try the burner.
Remove the burner grate, cap, and head. Even if it looks clean, wipe the tip of the electrode with a clean, dry paper towel and PRESS IT DOWN. Re-assemble and try the burner, again.
Check to see if the burner works, If not, then go to Step 3.
Check to see if the burner works, If not, then go to Step 4.
Posted on Sep 01, 2008
SOURCE: Burner will not turn off
I would first check the infinite control switch (#WB24T10029) the part the knob slips onto. The next thing I'd check is the erc (#WB27T10231) control board. Hope that is helpful!
Posted on Jan 15, 2009
I have a Kitchen Aid gas stove. All the burners will not light. No clicking, NOTHING. Is there a lighting switch or something that needs to be replaced ?? Or do I replace all 4 lighters ??
Posted on Jun 26, 2009
SOURCE: gas burners/electronic ignition
Electric gas igniters sometimes get stuck in one position causing a clicking sound. The clicking sound that you hear is the electric arc that is pulsing from the igniter conductor (wire) to ground (the gas burner). It receives power from the electrical outlet that the stove is plugged into.
Residue from food and sometimes cleaning products may be preventing the igniter from producing a spark (Arc) to the base of the burner. This is a common problem that occurs when the stove has been cleaned or food is allowed to build up. Make sure that the igniter and the burner base are clean and dry. This will help with proper operation. Oven cleaner and a small tooth brush may be used to accomplish this. Another problem with ignition may occur if you have too little (touching) or too much space between the igniter and the base of the burner; it will prevent the burner from igniting. You should only have a little more space than the thickness of a nickel between the burner base and the igniter. A good “blue” arc from the igniter to the burner base is optimal. If this doesn’t work, you may need to replace the electric igniter module. Good luck.
Posted on Jul 18, 2010
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