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How do i connect my Iphone5 to my HP laptop with windows 7 64 bit? my HP laptop does not recognise my iphone

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  • Di Patel Nov 19, 2014

    let me know which one helped or if you need more help

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Check if something goes wrong with the USB cable

Posted on Nov 25, 2014

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Ok, you can try these two methods -
(A)
1. Open up Device Manager
2. Portable Devices
3. Uninstall the driver.
4. Right click on the the computer in Device Manger and scan for hardware changes. Or restart computer and plug iphone and it will reinstall driver

(B) - Back up REGISTRY FIRST
- To Back Up your Registry: Click Start menu and click "Run". Type "regedit". Click File, then choose export and type "registry backup". (This is in case you delete wrong file, then just do as above but select "import" and select the saved file (registry backup).
- Click Export and let it export the the registry to a file.
- To fix the issue: Follow the folder tree on the left to: HKEYLOCALMACHINE > system > current control set > control > class
- Find "{EEC5AD98-8080-425F-922A-DABF3DE3F69A}" down the LEFT hand side and click on it.
- Under the list on the RIGHT hand side find "UpperFilters"
- Right-Click UpperFilters and click delete
- Close the registry editor and restart your PC (without the iphone attached).
- Once restarted and logged back in, plug in your iphone.

Posted on Nov 19, 2014

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Download apple software...
http://support.apple.com/downloads/

Posted on Nov 19, 2014

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