Question about Holiday Express Animated Electric Train

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Where can I buy the contact pads for the new bright holiday express train? Everything works fine but the contact pads are worn completely out.

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Hi Tracy....the phone # for New Bright Industries is -
(248)960-7800 (Michigan)
Regards,
Dennis

Posted on Nov 19, 2014

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1 Answer

New bright greatland holiday express train


Check the connection from the transformer to the track, and that all the track is well connected. Make sure nothing is touching both tracks, shorting them out.

Nov 25, 2013 | New Bright 384 Holiday Express Animated...

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New bright santas christmas express no, 187 train wont smoke


This goes back about 40 years for me. Both Lionel and TYCO had "smokers" in their train sets. My recollection was that the "special smoke oil" was a mixture of very highly refined kerosene and parafin wax. Try a hobby shop such as Hobby Town or some such.

Nov 27, 2012 | New Bright 384 Holiday Express Animated...

1 Answer

We are having difficulty turning on our New Bright Holiday Express Animated Train set. Husband and I have been trying to figure this out for our eager 2 little boys. The remote seems to turn (red light)...


Here are a couple of resources from New Bright:
http://www.newbright.com/public/electric-train-faq

http://www.newbright.com/images/Manuals/384%20ws%20manual.pdf

There is no On/Off switch on the train. Power goes from wall plug to transformer, then from transformer to track clip, which must be attached to the track. A control line goes from the track clip to the controller. Mine has a green light just above the red On/Off button that will come on even if the engine and tender are not on the track. The tender does all the work, and must be connected to the engine and on the track. There are four sliding contacts between the tender wheels that provide contact with the track.

Dec 09, 2010 | New Bright Small Holiday Express Train

1 Answer

Holiday Express Train Set


We struggled with this just today...finally figured out that you have to twist the small piece right behind the bell on the top of the locomotive.

Dec 18, 2009 | New Bright Small Holiday Express Train

1 Answer

Train powers up,lights go go.Press forward and it just buzzes.Doesn't move. New Bright said it's the 'Tender Car ".


The tender car supplies power from the track to the entire trian.
Make sure the train will run with just the Loco and the tender. Make sure the tender is securely plugged in to the Loco and make sure the the brushes under the wheels on the tender (this is how power gets from the track to the train) are in contact with the track. Finally use a scotch brite pad (DO NOT USE STEEL WOOL) to clean up the track a little.

You can also take a volt meter and measure for DC between the rails. You should have about 10.5VDC on the track. (Inside rail is neg on mine and outside is pos) ...

Hope this helps..

Bob

Dec 05, 2009 | New Bright 384 Holiday Express Animated...

2 Answers

I need the controler for the SantaLand Musical Train Set


New Bright offers ONLY a 60 day replacement warranty after which there are no parts or service avaialble for this train set.

I would contact New Bright about a replacement or take it back to the store where you bought and select something other than New Bright products.

http://www.newbright.com/

Dec 02, 2009 | New Bright 384 Holiday Express Animated...

1 Answer

Where can I buy a track clip for my New Bright


http://www.newbright.com/

New Bright does not offer any replacement or repair parts for thier products.

They have a 60 day replacement warranty, but after that, you are on your own.

Nov 28, 2009 | New Bright 384 Holiday Express Animated...

5 Answers

No power to track and/or train. Power to Holiday Express Train


Check the power circuit that goes to the track if there is an open circuit, open circuit means, break or cut line that can not flow the current going to the track to give a power to the train, ok.

Nov 27, 2009 | New Bright 384 Holiday Express Animated...

1 Answer

New Bright Holiday Express Animated Train - figures do not move


Make sure you the wheels on the cars are actually rolling and not sliding (being drug down the track) Most of the animation is down mechanically as the set moves.

Dec 22, 2008 | New Bright 384 Holiday Express Animated...

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